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Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam
Promoting Covid-19 Vaccines Among Communities Of Color: An Analysis Of U.S. Minority Serving Higher Education Institutions’ Message Framing Strategies, Najma Akhther, Khairul Islam
International Crisis and Risk Communication Conference
This study examined how Historically Black Colleges and Universities (HBCUs) in the United States used framing as an issue management strategy in promoting COVID-19 vaccine. A content analysis of HBCUs’ (N = 268) COVID-19 vaccine-related messages showed that institutional leaders primarily used thematic frames over episodic frames. In other words, the COVID-19 vaccination was promoted as a community issue by emphasizing safety and well-being of the community. Black leaders’ vaccine communication mostly focused on background information, research data, and statistics related to vaccination and vaccine effectiveness. Such use of framing strategies may indicate black leaders’ trust and openness in vaccine …
Communicating Crisis To Youth: The Role Of Caregiver Crisis Communication In Youth Sensemaking And Recovery., Ronda Oberlin Nowak
Communicating Crisis To Youth: The Role Of Caregiver Crisis Communication In Youth Sensemaking And Recovery., Ronda Oberlin Nowak
International Crisis and Risk Communication Conference
A qualitative study was conducted of the response to student deaths by the administrators of two rural high schools. The events are looked at in the dual context of incident management and communication processes, using Coordinated Management of Meaning (CMM) theory. Interviews were conducted with administrators and with members of a student support team that responded to these and similar events. The study finds that negotiation of meaning that takes place between students, and between students and caregivers, is key in students’ processing of the event that they are experiencing. It can also equip them to be more resilient to …
Complete Issue, Volume 39, Issue 2
Complete Issue, Volume 39, Issue 2
Journal of the Association for Communication Administration
This is the complete issue for Volume 39, Issue 2 of the Journal of the Association for Communication Administration.
2020 Icrcc Proceedings Table Of Contents, Conference Organizers
2020 Icrcc Proceedings Table Of Contents, Conference Organizers
International Crisis and Risk Communication Conference
These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2020 International Crisis and Risk Communication Conference (ICRCC) held March 9-11, 2020. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication and Media. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for …
Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox
Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox
International Crisis and Risk Communication Conference
This research task examines crisis communication strategies of police organizations acting as spokespersons, subsequent negative public perceptions of police organizations, while attempting to understand how external and some internal variables, particularly, human processes of emotions and behaviors of police officers, victims of violence and minority groups, might contribute to negative crisis outcomes, as described in the regenerative crisis model, as the crisis becomes more prevalent and persuasive through media framing.
Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis
Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis
International Crisis and Risk Communication Conference
Three years after Hurricane Maria, rural municipalities of Puerto Rico find themselves as vulnerable as before the category 4 storm dwindled the Island’s resources. The town of Aguas Buenas is among the rural municipalities struggling to prepare for the next natural disaster. This pilot study provides a plan for activating the community with the purpose of forming the first community emergency management team (CEMT) in coordination with local officials. Through in-depth interviews with the people living in Aguas Buenas, the study presents a situation analysis followed by recommendations on how to train the community leaders and turn the crisis into …
Building Resilience For Stronger Communities, Barbara Gainey
Building Resilience For Stronger Communities, Barbara Gainey
International Crisis and Risk Communication Conference
Much of the early research in crisis management and crisis communication centered on the core competencies of crisis response: why do we need to plan for crises; what are the stages of effective crisis planning; what theoretical perspectives are helpful to scholars and practitioners; and what are the steps of an up-to-date crisis plan. Delineation of these core competencies goes on. Among these competencies, the crisis stage meriting the least attention arguably is post-crisis, the critical days and weeks immediately following the formal resolution of the crisis. Research attention has often focused on recovery and learning, positioning the organization for …
Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley
Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley
International Crisis and Risk Communication Conference
Reducing hospital acquired or associated infections (HAIs) is a national public health priority. HAIs pose risks to patients, visitors, and medical personnel. To better understand how to communicatively manage safety in medical isolation, data was collected with nursing students simulating medical isolation in a high-fidelity simulation with a medical mannequin with C. difficile. Observations of nursing students and faculty revealed four distinct communication practices: social support, patient education, humor, and storytelling. Conclusions include recommendations to intentionally design these communication practices into high-fidelity medial isolation simulations and scale up these communication practices in routines of safety.
The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess
The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess
International Crisis and Risk Communication Conference
Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …
A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua
A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua
Journal of the Association for Communication Administration
This essay describes the process one communication studies department used to develop a social media strategy. That process involved identifying the audiences to be reached, establishing goals and objectives, conducting an audit to identify possible message posts, and selecting posts to reach our goals and objectives. The resulting strategy involves posting messages two to three times per week targeted toward specific audiences and reflecting twelve objectives. A calendar was created to guide the posts. Future research will assess the effectiveness of the strategy.
What’S In A Name? Department Name Revision And Its Relationship To Scholarly Productivity And Prestige Score In The Communication Discipline, Carolyn Lagoe, Archana Krishnan, David J. Atkin, Timothy D. Stephen
What’S In A Name? Department Name Revision And Its Relationship To Scholarly Productivity And Prestige Score In The Communication Discipline, Carolyn Lagoe, Archana Krishnan, David J. Atkin, Timothy D. Stephen
Journal of the Association for Communication Administration
The field of communication is one that must change and evolve with current trends to survive. Part of this transition involves updating institutional curricula and departmental identities to reflect current norms and practices in the field. To explore this phenomenon, the present study offers a snapshot of how communication units behave in transitioning to new names or altering their current ones. Study data are based on a dataset from the CIOS database containing a subset of communication programs that underwent departmental name revisions from 2009-2015. Trends indicate that departments are moving toward “communication studies” designations and away from those of …
Crisis Communication In Context: History And Publication Trends, Kenneth A. Lachlan, Patric R. Spence, Matt Seeger, Christine Gilbert, Xialing Lin
Crisis Communication In Context: History And Publication Trends, Kenneth A. Lachlan, Patric R. Spence, Matt Seeger, Christine Gilbert, Xialing Lin
Journal of the Association for Communication Administration
This study aims to describe the development of crisis communication as a subfield of Communication Studies, through an analysis of data taken from journal publications. By tracing the origins of crisis communication, this study identifies some of the primary forces that have influenced its development. Next, the results of an analysis of crisis communication articles drawn from twelve periodicals over nineteen years within the larger communication discipline are offered. The results suggest that Journal of Applied Communication Research has been the most common outlet for this subdiscipline, human subjects data accounts for less than half of the published research, and …
Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga
Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga
International Crisis and Risk Communication Conference
This study examined transparency and accountability as bridges to the interpretative and sense making capabilities of the public following the collapse of Crane Bank, Uganda. Content and critical discourse analysis methods were used to: investigate the nature of communication, the information shared; review honesty and responsibility in communication, and also analyze how accountability and transparency are constructed during crisis situations in the South. Assessment of 120 newspaper articles showed that both Crane Bank and Bank of Uganda mainly left it to the media to create and give meaning to stakeholders. Initial communication from both institutions was delayed and subsequent communication …
The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner
The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner
International Crisis and Risk Communication Conference
Every year, millions of Muslims converge in the Kingdom of Saudi Arabia (KSA) to perform the Hajj pilgrimage. So how does a government prepare for a potential crisis when hosting an event of this magnitude? A content analysis guided this study on crisis communication strategies taken by the Saudi government before, during, and after Hajj 2018 and how Saudi Arabia utilized the media to deliver proactive messages to ensure a successful Hajj season. The study found that the government created and built a positive image in the media through the use of effective management, preemptive messages, and multiple communication channels.
Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson
Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson
International Crisis and Risk Communication Conference
An important aspect of crisis communication is secondary crisis communication, which focuses on how people communicate during a crisis. This study seeks to explore the mechanism of credibility in secondary crisis communication. Respondents in a large-scale experiment (N=2382) were exposed to a fictional news story about a terrorist attack and asked to what degree they would share the news story on social media. The design made it possible to test if the sharing of news stories was determined by its actual credibility (through the use of semiotic disclaimers in the news story), or by perceived credibility (the perceived credibility of …
2019 Icrcc Proceedings Table Of Contents, Conference Organizers
2019 Icrcc Proceedings Table Of Contents, Conference Organizers
International Crisis and Risk Communication Conference
These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2019 International Crisis and Risk Communication Conference (ICRCC) held March 11-13, 2019. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for example, natural …
New Jersey Communication Association’S Adjunct/Contingent Faculty Certification Program: What Makes A Communication Classroom?, Christopher Lynch, Anita Foeman, Theresa Nance
New Jersey Communication Association’S Adjunct/Contingent Faculty Certification Program: What Makes A Communication Classroom?, Christopher Lynch, Anita Foeman, Theresa Nance
Journal of the Association for Communication Administration
The New Jersey Communication Association’s Adjunct/ Contingent Faculty Certification program provides a place of reflection for potential adjunct or contingent faculty and prepares them for teaching in a communication classroom. New Jersey state law requires an oral communication course for every college student. Disciplinary departments who may not have a direct connection with the field of communication often sponsor and teach these classes. Recruiting potential candidates to teach a communication class raises challenges for administrators and department chairs especially when many sections of the course are needed. The perception of non-communication administrators is sometimes that anyone can teach this core …
Complete Issue, Volume 38, Issue 2
Complete Issue, Volume 38, Issue 2
Journal of the Association for Communication Administration
This is the complete issue for Volume 38, Issue 2 of the Journal of the Association for Communication Administration.
Fostering Organizational Integrity Through Departmental Program Reviews, James T. Petre, David S. Heineman, Angela G. La Valley
Fostering Organizational Integrity Through Departmental Program Reviews, James T. Petre, David S. Heineman, Angela G. La Valley
Journal of the Association for Communication Administration
Conducting a departmental program review can be a stressful and arduous process. At the same time, the final report can provide valuable insights. The challenges and benefits of program reviews have been well noted by scholars. We seek to add to this conversation by arguing that program reviews can prove beneficial by fostering and maintaining organizational integrity. In our essay, we review relevant literature on program reviews, provide an explanation of organizational integrity, present a narrative of our program review process, and explain how this process fostered organizational integrity.
Informational Efficiency And The Reaction To Terrorism: A Financial Perspective, Nicholas Roland
Informational Efficiency And The Reaction To Terrorism: A Financial Perspective, Nicholas Roland
Honors Undergraduate Theses
The purpose of this study is to measure the message terror organizations hope to convey using the financial markets as a proxy of measurement to determine patterns within the marketplace and the effects on the terrorists’ ability to deliver a desired message due to the increased use of digital devices and access to instantaneous news, seen over the past decade. Using death count, geographic location, and event type, this study identified 109 attacks between 1985 and 2015 to be analyzed against 5 market indices and 5 securities. Measuring the effects within a 10-day sample window from the time of the …