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Mass Communication Commons

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Communication Technology and New Media

Selected Works

Social media

Articles 1 - 2 of 2

Full-Text Articles in Mass Communication

Revisiting Stremii: Social Media Crisis Communication During Hurricane Matthew, Margaret C. Stewart, Cory Young Aug 2019

Revisiting Stremii: Social Media Crisis Communication During Hurricane Matthew, Margaret C. Stewart, Cory Young

Margaret Stewart

Social media platforms influence the flow of information and technologically mediated communication during a storm. In 2015, Stewart and Wilson introduced the STREMII (pronounced STREAM-ee) as a six-phase model for social media crisis communication in an eff ort to assist institutions and organizations during unanticipated events, using the crisis of Hurricane Sandy as an applied example. Since the inception of the model, several advancements in social media strategy have revealed the opportunity for further development. This current work presents a revision of the original model, emphasizing the need for ongoing social listening and engagement with target audiences. These aspects of …


Cosmopolitanism And Suppression Of Cyber-Dissent In The Caucasus: Obstacles And Opportunities For Social Media And The Web, Brian J. Bowe, Robin Blom Jan 2011

Cosmopolitanism And Suppression Of Cyber-Dissent In The Caucasus: Obstacles And Opportunities For Social Media And The Web, Brian J. Bowe, Robin Blom

Brian J. Bowe

Around the world, social media offer an informal virtual space for citizens who feel disenfranchised to connect socially. But for those who live in countries such as the three former Soviet republics of the Caucasus — where free expression is curtailed and official news outlets are under government censorship — information and communication technology (ICT) offers an increasingly important alternative vehicle for political expression. Recent developments in Tunisia, Egypt, and Iran demonstrate how blogging and social media tools may fulfill a crucial role for non-journalists and oppositional groups that journalism serves in more democratic societies. This article considers the use …