Interpersonal and Small Group Communication Commons^™

Characteristics Of Spoken And Written Communication In The Opening And Closing Sections Of Instant Messaging, Kenta Nishimaki

Dissertations and Theses

This study examines opening and closing segments in instant messaging (IM) and demonstrates how openings and closings differ between oral conversation and instant messaging as well as the factors that account for the difference. Many researchers have discussed the differences and similarities between spoken and written languages. Tannen (1980) claims that spoken and written languages are not distinct categories and there is a continuum between them. She also holds that interpersonal involvement is one of the factors that determine if a particular communication is closer to spoken communication or written communication.

I will analyze IM, which is best thought of …