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Interpersonal and Small Group Communication Commons™
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Full-Text Articles in Interpersonal and Small Group Communication
The Positive Impact Of Negative Feedback, Mark B. Richey
The Positive Impact Of Negative Feedback, Mark B. Richey
Theses and Dissertations
While feedback is an essential element of performance, there is little theory explaining the effects of negative feedback. Disagreement exists as to whether negative feedback is good or bad and this impacts its use. Fortunately, control theory provides scholars with an opportunity to better understand negative feedback and the conditions necessary to support its intended function. This study examined the relationship between negative feedback and task performance in a leadership development environment. This work asserts that performance is contingent on perceived feedback usefulness, such that the relationship is stronger when feedback usefulness is high and weaker when it is low. …
Formal And Informal Work Group Relationships With Performance: A Moderation Model Using Social Network Analysis, Benjamin R. Knost
Formal And Informal Work Group Relationships With Performance: A Moderation Model Using Social Network Analysis, Benjamin R. Knost
Theses and Dissertations
Social networks have recently emerged in the management discipline as a unique way of studying individuals groups in organizations. While traditionally used in the analysis of un-bounded networks, applying social network analysis techniques to bounded work groups and organizational teams has become increasingly popular. Past research has established relationships between in-degree social network centrality and individual performance as well as social network density and overall group performance. This field study, conducted at a military training course, attempted to further refine this social network-performance relationship by modeling characteristics of both the formal and informal work group networks in relation to performance …