Interpersonal and Small Group Communication Commons^™

Reflections Of The Bentley Ombuds, Eliane S. Markoff

Office of the Ombuds

The Ombuds Office hears your grievances and can help you resolve a conflict. Conflicts can be within yourself or between you and others, making you feel anxious, not appreciated or worse.

During the past several years at Bentley, I have been given the opportunity to mediate, conduct workshops and provide you with advice to empower you to constructively resolve conflicts on your own. It has been especially rewarding to receive feedback on the progress many of you achieved after a challenging situation. Learning that someone has taken the time to resolve a conflict, apologize for being unfair, or change behavior …