Interpersonal and Small Group Communication Commons^™

Outbreak Communication: Exploring The Relationships Between Health Information Seeking Behaviors, Vested Interests, And Covid-19 Knowledge In U.S. Midwest Populations, Alicia Mason, Josh Compton, Elizabeth Spencer, Kaitlin Barnett

Faculty Submissions

On February 15, 2020, the World Health Organization (WHO) Director, General Tedros Adhanom Ghebreyesus, stated at a Munich Security Conference, “We’re not just fighting an epidemic; we’re fighting an infodemic,” (Zarocostas, 2020, p. 676). The term ‘infodemic’ refers to the onslaught of both accurate and inaccurate health information surrounding the COVID-19 pandemic. The concept of an ‘infodemic’ was quickly integrated into mass media, popular culture (i.e., documentaries, podcasts), and eventually scholarly literature. In response to COVID-19, health communication scholars have centered on understanding specific messaging strategies such as the use of fear appeals (Stolow et al., 2020), nature of advertising …

A Mixed Methodological Examination Of Older Adults’ Psychological Reactance Toward Caregiving Messages From Their Adult Children, Hannah Ball, Keith Weber, Alan K. Goodboy, Christine E. Kunkle, Christa L. Lilly, Scott A. Myers

Communication Faculty Articles and Research

This study extends psychological reactance theory (PRT) to family caregiving by exploring autonomy-threatening messages adult child caregivers use to gain compliance from older adult parents. Results of focus groups and interviews with older adult care recipients (Study One) and caregivers (Study Two) corroborated three types of autonomy-threatening messages, which were used to test PRT (Study Three). Older adults (N = 281) were randomly assigned a caregiving message and answered reactance-related survey questions. Results supported serial mediation: relative to an autonomy-supporting message, two types of autonomy-threatening messages (i.e., offering directives, expressing doubt) triggered greater freedom threat, which amplified reactance. In …

Researcher And Academic Library Roles And User Beliefs In The Pandemic: Designing The Open-Access And Library Usage Scale (Oalu), Elizabeth Dezouche, Angelique Blackburn

Killam Library Faculty Publications

We investigated whether individuals believe they have a right to information during a crisis, and whether attitudes about crisis-related information sharing differ by age and one’s role in providing or consuming information. We measured attitudes about aspects of data sharing related to COVID-19: researchers’ obligation to share data, publishers’ obligation to share information, and libraries’ responsibility to provide them. We predicted younger individuals, especially students as consumers of information, would report stronger preference for open access to pandemic-related information. A principal components analysis was performed, and two predicted factors emerged: information-sharing obligations and libraries’ responsibility to provide resources. Age was …

A Framework For Understanding How People Can Draw Different Conclusions Based On The Same Information, Evan Schapiro

Critical and Creative Thinking Capstones Collection

At least partially fueled by misinformation, political polarization is growing in the United States, leading to a breakdown of confidence in our traditional academic and political institutions. A popular belief is that a solution is to train people to think more rationally by eliminating the cognitive biases embedded in their subconscious thought patterns. This paper identifies the influences on my thinking and the framework used to look at these issues from a different perspective through methodological believing and the application of models of learning and conversation. The paper also points out that the methods of scientific inquiry often assume that …

Our Stories, Katelyn S. Lopez

Publications and Research

This semester, we participated in the “Our Stories” qualitative research project that involves learning more about students' first year, and first-semester experiences at City Tech during pandemic times. As we organized and read students’ posts, we journaled and practiced reflexivity, a qualitative research process that helps us examine how we are interpreting the data that we are engaging with. T Reflexivity is a process in qualitative research involving frequent examination of one’s position in the project. These positions include one’s assumptions, feelings, and so forth. An essential question for qualitative researchers, according to Leavy (2011), is “Has the researcher engaged …

Calls For Change: Seeing Cancel Culture From A Multi-Level Perspective, Tomar Pierson-Brown

Articles

Transition Design offers a framework and employs an array of tools to engage with complexity. “Cancel culture” is a complex phenomenon that presents an opportunity for administrators in higher education to draw from the Transition Design approach in framing and responding to this trend. Faculty accused of or caught using racist, sexist, or homophobic speech are increasingly met with calls to lose their positions, titles, or other professional opportunities. Such calls for cancellation arise from discreet social networks organized around an identified lack of accountability for social transgressions carried out in the professional school environment. Much of the existing discourse …

Peer Conversation About Substance Use, Danielle M. Pillet-Shore

Communication

What happens when a friend starts talking about her own substance use and misuse? This article provides the first investigation of how substance use is spontaneously topicalized in naturally occurring conversation. It presents a detailed analysis of a rare video-recorded interaction showing American English-speaking university students talking about their own substance (mis)use in a residential setting. During this conversation, several substance (mis)use informings are disclosed about one participant, and this study elucidates what occasions each disclosure, and how participants respond to each disclosure. This research shows how participants use casual conversation to offer important substance (mis)use information to their friends …

Peer Support Group Health Literacy Case Study Of Hivaids Patients In Karawang, Indonesia, Siti Nursanti Sn, Wahyu Utamidewi Wu, Yanti Tayo Yt

Library Philosophy and Practice (e-journal)

The high mortality rate caused by HIV still leaves jobs for governments in developing countries, including in Indonesia; the government's efforts to reduce the death rate due to HIV certainly require support and community participation. Peer support groups were born as a form of community concern to complete and carry out health literacy to the community, both those affected by HIV and those who are not well literate about HIV. This study aims to see the communication activities carried out by members of peer support groups to patients infected with HIV and how peer support groups' efforts to carry out …

Video Meetings In A Pandemic Era: Emotional Exhaustion, Stressors, And Coping, Betty J. Johnson

Antioch University Full-Text Dissertations & Theses

In the first quarter of 2020, societal upheavals related to the COVID-19 pandemic included employers’ work-from-home mandates and an almost overnight adoption of video meetings to replace in-person meetings no longer possible due to contagion fears and social distancing requirements. This exploratory study aimed to address, in part, the scientific knowledge gap about video meetings as a source of emotional labor. The study used mixed methods to explore three hypotheses concerning how the contemporary use of video meetings related to emotional exhaustion, stressors, and coping. Data were gathered through an online survey questionnaire. Emotional exhaustion, the dependent variable in the …

When To Make The Sensory Social: Registering In Face-To-Face Openings, Danielle M. Pillet-Shore

Faculty Publications

This article analyzes naturally occurring video-recorded openings during which participants make the sensory social through the action of registering—calling joint attention to a selected, publicly perceiv- able referent so others shift their sensory attention to it. It examines sequence-initial actions that register referents for which a participant is regarded as responsible. Findings demonstrate a systematic preference organization which observably guides when and how people initiate registering sequences sensitive to ownership of, and displayed stance toward, the target referent. Analysis shows how registering an owned referent achieves intersubjectivity and puts involved participants’ face, affiliation, and social relationship on the line. A …

Adding Insult To Rivalry: Exploring The Discord Communicated Between Rivals, Jennifer L. Harker, Jonathan A. Jensen

Faculty & Staff Scholarship

Purpose – The purpose of this research is to extend current knowledge regarding rivalry communication among sport consumers to better understand how rivals behave with one another when they communicate.

Design/methodology/approach – This national survey of US sport consumers used a novel approach to explore whether and with whom rivals discuss National Football League (NFL) game outcomes. The survey captured both uniplex and multiplex data by asking respondents to name rival discussants with whom they had recently interacted, and the fan behaviors they exchanged with those named rival discussants.

Findings – Through use of this novel data collection approach, new …

Informing Joyality 4 Kids: Ecopsychology Education To Support Upper Primary Children’S Well-Being Through Environmental And Social Crisis, Cambry Baker

Independent Study Project (ISP) Collection

Responding to climate change and the state of the world demands psychological resilience and a transformative shift towards sustainable behavior. Children inheriting our uncertain future require psychological support and tools of well-being to fuel emotionally sustainable activism. In this paper I investigate how best to support upper primary aged children through environmental and social issues with Joyality 4 Kids, an educational ecopsychology program.

During November of 2019 I completed the Joyality Program processes independently, then conducted two focus group interviews with five individuals experienced in the Joyality Program and/or environmental education to develop the processes for an eight-hour Joyality 4 …

The Need For Emotional Intelligence In The Workplace, Leah Davis

Senior Projects

This thesis explores why emotional intelligence is valuable in the workplace, arguing it helps to create positive employee morale. As our society becomes more diverse, so does the environment of the workplace. These developments place increased demands on employees, requiring skills of social and emotional intelligence to function in newly dynamic work environments. Findings and recommendations emerge from an analysis of peer-reviewed journal articles, literature reviews, books, and case studies from the fields of business and psychology. Results verify that emotional intelligence is beneficial in the workplace due to increased workplace demands, employee morale, and informational diversity. This analysis also …

Shooting The Messenger, Leslie K. John, Hayley Blunden, Heidi H. Liu

All Faculty Scholarship

Eleven experiments provide evidence that people have a tendency to ‘shoot the messenger,’ deeming innocent bearers of bad news unlikeable. In a pre-registered lab experiment, participants rated messengers who delivered bad news from a random drawing as relatively unlikeable (Study 1). A second set of studies points to the specificity of the effect: Study 2A shows that it is unique to the (innocent) messenger, and not mere bystanders. Study 2B shows that it is distinct from merely receiving information that one disagrees with. We suggest that people’s tendency to deem bearers of bad news as unlikeable stems in part from …

Arriving: Expanding The Personal State Sequence, Danielle M. Pillet-Shore

Communication

When arriving to a social encounter, how and when can a person show how s/he is doing/feeling? This article answers this question, examining personal state sequences in copresent openings of casual (residential) and institutional (parent-teacher) encounters. Describing a regular way participants constitute – and move to expand – these sequences, this research shows how arrivers display a non-neutral (e.g., negative, humorous, positive) personal state by both (i) deploying interactionally-timed stance-marking embodiments that enact a non-neutral state, and (ii) invoking a selected previous activity/experience positioned as precipitating that non-neutral state. Data demonstrate that arrivers time their non-neutral personal state displays calibrated …

How To Begin, Danielle M. Pillet-Shore

Communication

This article introduces the special issue of Research on Language and Social Interaction organized around the theme “Opening and Maintaining Face-to-Face Interaction.” The contributions to this special issue collectively consider “how to begin” – either a new encounter, or a new sequence after a lapse in conversation. All articles analyze naturally-occurring, videorecorded episodes of casual and/or institutional copresent interaction using multimodal conversation analytic methods. Though the opening phase of a face-to-face encounter may elapse in a matter of seconds, this article shows it to house a dense universe of phenomena central to sustaining our human sense of self and our …

Recent Advances In The Understanding Of Relationship Communication During Military Deployment, Steven L. Sayers, Galena K. Rhoades

Psychology: Faculty Scholarship

In recent decades, there has been a dramatic increase in the ability of service members and their intimate partners to communicate while the service member is deployed to a combat zone. Communication among partners is a crucial aspect of intimate relationships that has been demonstrated to be highly associated with couples’ satisfaction. In addition, it is often cited by unhappy partners as a primary relationship problem. This special section of the Journal of Family Psychology presents five articles investigating deployment communication among service members and their intimate partners. The studies address the content and goals of deployment communication, the relations …

It's More Than Self-Presentation: Mum Effects Can Reflect Private Discomfort And Concern For The Recipient, Jayson L. Dibble

Faculty Publications

Is the reluctance to share bad news (i.e., the MUM effect) motivated more by a public display or private concern, and does it benefit mainly the messenger or the recipient? An experiment (N = 309) that crossed good/bad news with three communication channels (face to face, text messaging, email) revealed that messenger reluctance was greatest under conditions of bad news and did not vary based on channel through which the recipient contacted the messenger. In contrast with earlier work, this MUM effect was more consistent with a private fear of distressing the recipient. Theoretical implications and limitations are discussed.

Preference Organization, Danielle M. Pillet-Shore

Communication

Conversation analytic research on “preference organization” investigates recorded episodes of naturally occurring social interaction to elucidate how people systematically design their actions to either support or undermine social solidarity. This line of work examines public forms of conduct that are highly generalized and institutionalized, not the private desires, subjective feelings or psychological preferences of individuals. This article provides a detailed and accessible overview of classic and contemporary conversation analytic findings about preference, which collectively demonstrate that human interaction is organized to favor actions that promote social affiliation (through face-preservation) at the expense of conflict (resulting from face-threat). While other overviews …

Recharge On The Go For The Busy Bee, Singapore Management University

Perspectives@SMU

Human interactions can be energising and bring vitality to employees

Psychological Abuse, Mental Health, And Acceptance Of Dating Violence Among Adolescents, Jeff R. Temple, Hye Jeong Choi, Joanna Elmquist, Michael L. Hecht, Michelle Miller-Day, Gregory L. Stuart, Meagan Brem, Caitlin Wolford-Clevenger

Communication Faculty Articles and Research

Purpose

Existing literature indicates that acceptance of dating violence is a significant and robust risk factor for psychological dating abuse perpetration. Past work also indicates a significant relationship between psychological dating abuse perpetration and poor mental health. However, no known research has examined the relationship between acceptance of dating violence, perpetration of dating abuse, and mental health. In addition to exploring this complex relationship, the present study examines whether psychological abuse perpetration mediates the relationship between acceptance of dating violence and mental health (i.e., internalizing symptoms of depression, anxiety, and hostility).

Methods

Three waves of longitudinal data were obtained from …

Framing Group Projects: Leadership And Style In Small Group Dynamics, Jillian Bonafede

Honors Projects in Applied Psychology

The purpose of my Capstone was to look at small group dynamics and the factors that have a profound impact upon them. I used Bryant University’s IDEA Program as the template for my project for, and arena from which I collected my research. The IDEA Program is a three-day ideation and innovation program that all first-year students are required to participate in. I observed, filmed and questioned twenty-five of the first-year students participating in the program. After my research and analysis, I found that there were four factors that greatly influenced the dynamics of a small group, as well as …

Youth Narratives Of The Conflict In Northern Uganda, Ellen Eichelberger

Independent Study Project (ISP) Collection

Narratives are an essential method of communication that create windows into human experiences. Narratives are also responsible for generating the societies in which they are told, or are shaped indelibly by the societies generated by more powerful narratives. In a post-conflict environment where society has been destroyed by decades of violence, the power of narratives to influence society is heightened. Such a postconflict environment is that of northern Uganda, as it emerges from the violence of the war between the LRA and the UPDF. Due to the heightened powers of narratives, it is necessary to give attention to what those …

Storytelling As Self-Empowerment: A Case Study Of Avega Beneficiaries In Post-Genocide Rwanda, Lauren Garretson

Independent Study Project (ISP) Collection

This project is an assessment of the effectiveness of storytelling as a mechanism of self-empowerment in the context of post-genocide Rwanda. It concentrates on the effects of the storytelling that is done by female survivors of the 1994 genocide within one Rwandan organization, AVEGA Agahozo.[1] The research project aim is to understand how these women in contemporary Rwanda try to counter their oppression through the stories they tell others about themselves and reclaim agency over their own lives. I examine the possibilities for, and limitations of, storytelling as a means of self-empowerment for these women to counter the unjust …

The Motivation To Express Prejudice, Patrick S. Forscher, William T.L. Cox, Nicholas Graetz, Patricia G. Devine

Psychological Science Faculty Publications and Presentations

Contemporary prejudice research focuses primarily on people who are motivated to respond without prejudice and the ways in which unintentional bias can cause these people to act inconsistent with this motivation. However, some real-world phenomena (e.g., hate speech, hate crimes) and experimental findings (e.g., Plant & Devine, 2001; 2009) suggest that some expressions of prejudice are intentional. These phenomena and findings are difficult to explain solely from the motivations to respond without prejudice. We argue that some people are motivated to express prejudice, and we develop the motivation to express prejudice (MP) scale to measure this motivation. In seven studies …

The Perceived Relevance Of Training In Industrial/Organizational Psychology At The Terminal Master's Level, Seth A. Kline

Masters Theses & Specialist Projects

The purpose of this study was to replicate and expand upon the survey research by Erffmeyer and Mendel (1990) on the perceived relevance of graduate training in industrial-organizational (I-O) psychology at the terminal master’s level. A review of the literature discussed core competencies, as well as the advantages of internship experiences and thesis requirements. Results indicated that graduates view their training as well targeted towards knowledge and skills they regard as useful at their internship, first job, and current position. Results also indicated that graduates viewed their internship experiences as highly beneficial and worthwhile experiences, regardless of their supervisor. Results …

An Examination Of The Role Of Social Support, Coping Strategies, And Individual Characteristics In Students’ Adaptation To College, Arleen Bejerano

Department of Communication Studies: Dissertations, Theses, and Student Research

Adaptation, or adjustment, is a psycho-social process that occurs when an individual accepts and integrates into his or her life a transition from one situation to another situation (Schlossberg, 1981). Many individuals struggle with transitions because transitions involve changes in the environment, roles, routines, and/or ways of looking at the world. The present investigation examines the transition from high school to college, and explores the interpersonal and individual ways that students manage the changes accompanying this transition. Using Transition Theory as a framework, students’ social support networks, coping strategies, self-esteem, and depression are posited to influence students’ adaptation to college …

Social Presence Theory, Isalt Team

iSALT Resources: Theories, Concepts, and Measures

No abstract provided.

Social Support And New Communication Technologies During A Life Stressor, Heather Attig

Faculty Scholarship – Communication

Social support, whether emotional, informational, or tangible, is an innate need and is important to our well-being and our personal relationships. While face-to-face communication has been considered the “gold standard” to relational maintenance, we are also using communication technology to maintain our personal relationships and mobilize our social support networks. Technological advances in communication channels have provided new avenues to social interaction and social support.

The purpose of this study was to explore the social support process across new communication technologies. Specifically, I examined how multiple modes of communication (including face-to-face) were used to seek and receive social support to/from …

Forgiveness-Granting Communication As A Facework Phenomenon, Ryan Cummings

Masters Theses & Specialist Projects

This study sought to conceptualize forgiveness-granting communication as a facework phenomenon through utilizing the concepts of face concerns, degree of face loss, and facework strategies. Participants from public speaking courses (N = 248) completed a self-report survey questionnaire asking them to recall a recent forgiveness episode. Statistical analyses were conducted to discover the relationship between face and forgiveness-granting communication. The results of this study indicated the following important findings: (a) the greater one’s self-face concern, the less likely one’s forgiveness-granting communication is to be direct; (b) self-face concern positively predicted conditional forgiveness-granting communication; (c) degree of face loss was a …