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Interpersonal and Small Group Communication Commons™
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Full-Text Articles in Interpersonal and Small Group Communication
Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay
Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay
Communication Faculty Publications
Although it is clear that leadership plays a significant role in followers’ psychological health, the specific mechanisms by which leadership effects may take place await further theorizing and investigation. We argue that communication practices may constitute such specific mechanisms. Therefore, the purpose of this study is to examine how leader-member conversational quality (LMCQ) and communication frequency are associated with members’ perception of work role stressors. Through an online survey, the study found that LMCQ has a significant predictive effect on work role ambiguity and role overload. However, LMCQ interacts with communication frequency in their effects on role conflict. These findings …
Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian
Identity And Technology: Organizational Control Of Knowledge-Intensive Work, Guowei Jian
Communication Faculty Publications
Much has been written about the functioning of managerial ideologies in identity-based organizational control. However, less attention has been given to the role of information and communication technologies (ICTs) and identity defined by a technological discourse in regulating knowledge-intensive work. The purpose of this research is to examine the roles of identity and ICTs in the control of knowledge-intensive work. A case study of a technology service organization reveals that the construction and consumption of a technologist identity operate as organizational control, and that ICTs enable the functioning of a dialectic of technological control. This study also demonstrates the paradoxical …
Review Of Resolving Environmental Conflict: Towards Sustainable Community Development, Wendy A. Kellogg
Review Of Resolving Environmental Conflict: Towards Sustainable Community Development, Wendy A. Kellogg
All Maxine Goodman Levin School of Urban Affairs Publications
Review of Resolving Environmental Conflict: Towards Sustainable Community Development by Chris Maser