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Interpersonal and Small Group Communication Commons™
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Full-Text Articles in Interpersonal and Small Group Communication
Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows
Smells Like Team Spirit: How To Foster Psychological Safety And Enhance Team Creativity, Shannon S. Burrows
Creativity and Change Leadership Graduate Student Master's Projects
Creativity is one of the most sought-after skills of the 21st century, yet team members may be reticent to contribute to creative problem-solving out of fear of ridicule, retribution, or because of rigid hierarchical team structures. However, psychological safety is the underpinning of creativity; without it a culture of silence prevails, mistakes go unreported, and team creativity languishes. But how do leaders cultivate psychological safety in their teams? This project seeks to answer that question. Although the term “psychological safety” has become common in the corporate lexicon, misconceptions abound. Through the creation of a short, animated video, this project …
Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal
Cabin Crew Members’ Silence: A Qualitative Study With Cabin Attendants, Seda Ceken, Pinar Unsal
International Journal of Aviation, Aeronautics, and Aerospace
Silence among flight crews has been one of the significant causes of aviation incidents and/or accidents. This study aims to explore why flight attendants remain silent during flights and/or do not report errors after the end of the flight. For this purpose, semi-structured online interviews were conducted with 21 flight attendants. The data were analyzed through content analysis using the MAXQDA 22 Qualitative Analysis Program. Themes and coding related to the research question were obtained by analyzing the scripts with creative coding techniques. Nine themes were identified by the content analysis, namely "poor relationship with cabin supervisors/pilots", "the lack of …