Communication Technology and New Media Commons^™

The User Experience Of Participation: Tracing The Intersection Of Sociotechnical Design And Cultural Practice In Digital Ecosystems, David L. Jones

English Theses & Dissertations

In this dissertation, I combine methods from Technical Communication, Cultural and Media Studies, and User Experience Design to trace the social and creative practices of social web participants. Using actor network theory, I explore the concept of participation as social and creative practice that demands coordinative knowledge work enacted within a cultural space. Leveraging the insight gained from this research, I develop the user experience of participation as a research and design methodology that privileges the movement of people and information in order to structure and re-structure social connections.

I explore this methodology through three intersections between people and technology. …