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Communication Technology and New Media Commons

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Full-Text Articles in Communication Technology and New Media

Personal Communication Networks And Their Positive Effects On Online Collaboration And Outcome Quality On Wikipedia, Michail Tsikerdekis Apr 2016

Personal Communication Networks And Their Positive Effects On Online Collaboration And Outcome Quality On Wikipedia, Michail Tsikerdekis

Information Science Faculty Publications

Online collaborative projects have been utilized in a variety of ways over the past decade, such as bringing people together to build open source software or developing the world's largest free encyclopedia. Personal communication networks as a feature do not exist in all collaborative projects. It is currently unclear if a designer's decision to include a personal communication network in a collaborative project's structure affects outcome quality. In this study, I investigated Wikipedia's personal communication network and analyzed which Wikipedia editors are utilizing it and how they are connected to outcome quality. Evidence suggests that people who utilize these networks …


Communicative Action And Citizen Journalism: A Case Study Of Ohmynews In South Korea, Seungahn Nah, Deborah S. Chung Jan 2016

Communicative Action And Citizen Journalism: A Case Study Of Ohmynews In South Korea, Seungahn Nah, Deborah S. Chung

Information Science Faculty Publications

Drawing on Habermas’s theory of communicative action, this case study of OhmyNews in South Korea examines how citizen journalism operates in a broad organizational and social context. Through in-depth interviews with professional and citizen journalists, the study reveals that citizen journalism can be well understood at the intersection between the lifeworld and systems. Specifically, the study finds a coexistence mechanism by which citizen journalism competes, collaborates, coordinates, and compromises with professional journalism through communicative action, such as mutual understanding, reason-based discussion, and consensus building.