Communication Technology and New Media Commons^™

Examining Shared Understanding And Team Performance In Global Virtual Teams, Alva Bullard

CCE Theses and Dissertations

Modern organizations face many significant challenges because of turbulent environments and a competitive global economy. These competitive demands have forced many organizations to increase levels of flexibility and adaptability through the use of virtual environments, and global teams are prevalent in business organizations. Although significant research has been conducted on virtual teams, the development of shared understanding among the members of these teams has not been studied adequately. Time/space barriers, communication complexities, and team diversity hinder the development of shared understanding in these teams.

Based on the Media Synchronicity Theory (MST), a new theoretical model was created that used the …