Communication Technology and New Media Commons^™

The News And Social Media Algorithms: An Evaluation Of Serendipity In The Infosphere., Libby Petrie

Journalism Undergraduate Honors Theses

This study investigates consumer responses to a theoretical solution to many of the problems facing today's infospheres, including but not limited to echo chamber behaviors, misinformation, and polarization. The solution, conceptualized as the “Architecture of Serendipity,” proposes that media platforms tweak their existing algorithms to introduce a threshold of “serendipity,” or random and varied content in order to diminish the effects caused by the over-personalization of today's most relevant information systems (Sunstein, 2017). While there is a belief among certain academics that the architecture can prove to be incredibly impactful at diminishing these negative consequences, there is no commentary on …