Communication Technology and New Media Commons^™

Collaboration Literacy In Technical Communication: Using Workplace-Based Teamwork Practices And Technologies To Teach Distributed Knowledge Work, Marcy Bock Eastley

Graduate Research Theses & Dissertations

Workplace changes and the continuing evolution of how we define and practice technical communication require that we consider collaboration in ways we may not have imagined ten, five or even two years ago. The unexpected COVID-19 pandemic pushed our world and collaboration into additional and unanticipated directions. Since one of our responsibilities as educators is to prepare our students for success in the workplace and beyond, we must take a closer look at how we understand and teach collaboration in our classrooms. While collaboration appears in existing technical communication pedagogical models, it has been viewed as an element of social …