Communication Technology and New Media Commons^™

Innovation Adoption And Diffusion In Synchronous Tutoring Owls: A Cross-Contextual Case Study Using Diffusion Of Innovations Theory, Cynthia Marie Pengilly

English Theses & Dissertations

Synchronous online tutoring shares many attributes with face-to-face tutoring such as real-time, document collaboration, and conversational cues provided by audio and video, yet writing center professionals know seemingly little about synchronous tutoring OWLs due to the lack of formal publications about synchronous online tutoring coupled with the prevailing paradigm that seeks to transfer face-to-face tutoring practices to online synchronous tutoring, which overshadows the innovation processes taking place in synchronous OWLs. The purpose of this study was to document emergent practices in the use of two different synchronous tutoring technologies and the processes by which those practices were adopted and implemented …