Social and Behavioral Sciences Commons^™

The Effects Of Tiered Goals And Bonus Pay On Performance, Jessica L. Urschel

Dissertations

This study examined the relative effects of tiered goals, difficult goals, and moderate goals on performance when individuals earned bonus pay for goal achievement. The experimental design was a 3 x 2 mixed factorial design. Participants were 44 undergraduate students performing a computerized data entry task that simulated the job of a medical data entry clerk. For each session, participants were paid a $4 base salary plus bonus pay contingent on goal achievement. Participants were randomly assigned to 1 of 3 groups: a) a multiple, tiered goal level condition, in which participants earned $1 in bonus pay for achieving an …

Remote Work: Examining Current Trends And Organizational Practices, Bradford Bell

Bradford S Bell

[Excerpt] Although remote work offers a number of potential benefits, it is not without risks and challenges. Companies can find it difficult to build a culture that is accepting and supportive of remote work. It can also be difficult to track exactly who is working remotely, particularly when remote work is adopted more informally, and to measure the business impact of these initiatives. Remote workers can face a number of personal and professional challenges. For instance, they may struggle for exposure and access to professional opportunities and there is the risk that those working outside the office can become socially …

Collective Failure: The Emergence, Consequences, And Management Of Errors In Teams, Bradford S. Bell, Steve W. J. Kozlowski

Bradford S Bell

The goal of the current chapter is to examine the emergence, consequences, and management of errors in teams. We begin by discussing the origin and emergence of errors in teams. We argue that errors in teams can originate at both the individual and collective level and suggest this distinction is important because it has implications for how errors propagate within a team. We then consider the paradoxical effects of errors on team performance and team learning. This discussion highlights the importance of error management in teams so that errors can prompt learning while at the same time mitigating their negative …

Team Learning: A Theoretical Integration And Review, Bradford S. Bell, Steve W. J. Kozlowski, Sabrina Blawath

Bradford S Bell

With the increasing emphasis on work teams as the primary architecture of organizational structure, scholars have begun to focus attention on team learning, the processes that support it, and the important outcomes that depend on it. Although the literature addressing learning in teams is broad, it is also messy and fraught with conceptual confusion. This chapter presents a theoretical integration and review. The goal is to organize theory and research on team learning, identify actionable frameworks and findings, and emphasize promising targets for future research. We emphasize three theoretical foci in our examination of team learning, treating it as multilevel …

The Influence Of Flow On Standard And Adaptive Performance In Teams, Jennifer N. Baumgartner

Browse all Theses and Dissertations

The purpose of this study was to examine flow as it relates to different types of performance in teams. Participants (N = 165) in teams of five engaged in an airport simulation that included an unforeseen change during the second session. Flow was expected to be positively correlated with standard and adaptive performance and predict performance along with cognitive ability and personality. Positive affect was expected to mediate the relationship between flow and performance. Flow was positively correlated with the number of aircraft departed under standard conditions, negatively correlated with aircraft departed under adaptive conditions, and positively correlated with subjective …

The Influence Of Perceived Similarity, Affect And Trust On The Performance Of Student Learning Groups, Jennifer Louise Lacewell

All Graduate Theses, Dissertations, and Other Capstone Projects

This study examined trust as one of the ways to improve satisfaction and performance in face-to-face student learning groups. A model was developed where trust mediates the relationship between perceived similarity, affect, and individual outcomes of satisfaction and performance (grades). Perceived similarity is positively related to trust, meaning that when students perceive themselves as similar to their group members they will be more likely to trust those group members. Negative affect was also negatively related to trust, but only in the beginning of the semester the group project/discussion. Positive affect was not related to trust. This suggests negative affect is …

Family Incivility And Job Performance: A Moderated Mediated Model Of Psychological Distress And Core Self-Evaluation, Sandy Lim, Kenneth Tai

Research Collection Lee Kong Chian School Of Business

This study extends the stress literature by exploring the relationship between family incivility and job performance. We examine whether psychological distress mediates the link between family incivility and job performance. We also investigate how core self-evaluation might moderate this mediated relationship. Data from a 2-wave study indicate that psychological distress mediates the relationship between family incivility and job performance. In addition, core self-evaluation moderates the relationship between family incivility and psychological distress but not the relationship between psychological distress and job performance. The results hold while controlling for general job stress, family-to-work conflict, and work-to-family conflict. The findings suggest that …

Challenge Accepted: Self-Enhancement Through The Pursuit Of Difficulty, Julie Anne Steinke

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Individual resilience is popular topic whereby researchers attempt to identify characteristics of individuals who react positively to stress. However, such research uses a reactionary approach, attempting to characterize successful individuals after they experience adversity and does not explain why some individuals proactively seek out challenging circumstances. Pursuing challenge is a new construct that explains why individuals proactively increase stress as a strategic mechanism for developmental purposes. I developed and validated a measurement tool for pursuing challenge in multiple studies. Additionally, I explored relationships between pursuing challenge and similar constructs (e.g., grit, proactive personality, and self-efficacy), as well as the extent …

Same Fight, Different Player: An Insight Into Culture, Information Sharing, And Team Performance, Cecily Mccoy-Fisher

Electronic Theses and Dissertations

The purpose of this study was to examine the relations among culture, information sharing, and performance among culturally-homogeneous NATO Officer teams. Forty-eight teams participated from five countries, namely, Bulgaria, Netherlands, Norway, Sweden, and USA. Teams of four participants were randomly assigned to a role and the task was an interdependent computer-based mission using an adapted version of Neverwinter Nights™ (Bioware, 2003), where they had to communicate among teammates and with non-human players to find weapons caches and other mission objectives. Not one individual had all of the information needed to perform the tasks; thus, they needed to share information with …

Employee Engagement, Job Attitudes, And Work Behavior: A Meta-Analytic Test Of The Incremental Validity Of Employee Engagement, Nick Koenig

Electronic Theses and Dissertations

Although the commercially-popular construct of employee engagement has gained attention in scholarly work in recent years, several questions about the construct remain unresolved. In the current paper, I addressed several issues with previous engagement research by (a) meta-analyzing the relationship between employee engagement, task performance, contextual performance, absenteeism, and turnover, (b) using these meta-analytic estimates to fit a series of models in which engagement predicts both specific and broadly-defined work behaviors, and (c) estimating the unique predictive validity of engagement above and beyond job attitudes. Several regression equations and structural equation models were tested using a combination of previous meta-analytic …

Will Lil_Spoiled_Brat42@Mail.Com Get The Job Done? An Analysis Of Employees' Email Usernames, Turnover, And Job Performance, Jessica Marie Lillegaard

All Graduate Theses, Dissertations, and Other Capstone Projects

The job application process is changing, so personal identifiers, such as email usernames are becoming a potential source of information on job applicants. Previous research presented in this paper shows people do not randomly choose their email, but it is a reflection of their personality. Blackhurst, Congemi, Meyer, and Sachau (2011) found email usernames could also explain some differences in pre-employment assessment measures. The present study coded 16,258 email usernames using the coding scheme developed by Blackhurst et al. (2011). Using tenure, termination, and job performance data provided by a large multinational customer service organization, the present study would examine …

The Effects Of The Proportion Of Women In A Work Role And Tenure On Performance, Kathryn Gabrielle Van Dixhorn

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Token theory (Kanter, 1977) suggests that being a token individual in an organization can cause that individual to experience discrimination, increased pressure to perform, isolation from the majority group, negative stereotyping, and can interfere with performance. The purpose of this research was to determine if varying percentages of females in a work role do indeed influence the likelihood that these negative outcomes will occur by using performance data from an applied sample. By using both supervisor ratings and objective sales figures from a sales organization, this research filled a gap in the current research, in which token theory is often …

Eat More Chicken And Lead More People: Perceived Measures Of Servant Leadership At Chick-Fil-A, Michael Mishler

Masters Theses

This present study used survey data from 31 employees working at 2 Chick-fil-A locations to assess the supervisor's perceived level of supervisor's level of servant leadership and how the level (a) affects coworker's perceptions of performance, (b) job satisfaction, and (c) relational trust amongst coworkers. The participants ranged in ages from 18-50. The average age for the participants was 26. The data for the study was collected through the distribution of surveys to individuals who currently work at Chick-fil-A. The two selected locations were approximately 300 miles apart in Virginia. The study employed quantitative research methods in order to collect …

Slippage In The System: The Effects Of Errors In Transactive Memory Behavior On Team Performance, Matthew Pearsall, Aleksander Ellis, Bradford Bell

Bradford S Bell

[Excerpt] Although researchers have consistently shown that the implicit coordination provided by transactive memory positively affects team performance, the benefits of transactive memory systems depend heavily on team members’ ability to accurately identify the expertise of their teammates and communicate expertise-specific information with one another. This introduces the opportunity for errors to enter the system, as the expertise of individual team members may be misunderstood or misrepresented, leading to the reliance on information from the wrong source or the loss of information through incorrect assignment. As Hollingshead notes, “information may be transferred or explicitly delegated to the ‘wrong’ individual in …

Work Groups And Teams In Organizations, Steve Kozlowski, Bradford Bell

Bradford S Bell

[Excerpt] Our objective in this chapter is to provide an integrative perspective on work groups and teams in organizations, one that addresses primary foci of theory and research, highlights applied implications, and identifies key issues in need of research attention and resolution. Given the volume of existing reviews, our review is not intended to be exhaustive. Rather, it uses representative work to characterize key topics, and focuses on recent work that breaks new ground to help move theory and research forward. Although our approach risks trading breadth for depth, we believe that there is much value in taking a more …

Social Networking And Individual Performance: Examining Predictors Of Participation, Michael Anthony Brown Sr.

School of Public Service Theses & Dissertations

This dissertation addresses relationships between social networking and individual performance. The "act" of social networking is a process and practice by which people and organizations are drawn together by family, work or hobby to interact via websites. The explosion of these new network connections in the workplace suggests the need for an exploration of the various ways organizations can affect and improve performance and productivity.

This dissertation suggests a social networking participation model that may help organizations predict and understand the value proposition that affects acceptance or rejection of participation. Innovation adoption, governing by network and social capital are important …

Reading Your Counterpart: The Benefit Of Emotion Recognition Accuracy For Effectiveness In Negotiation, Hillary Anger Elferbein, Maw Der Foo, Judith White, Hwee Hoon Tan, Voon Chuan Aik

Research Collection Lee Kong Chian School Of Business

Using meta-analysis, we find a consistent positive correlation between emotion recognition accuracy (ERA) and goal-oriented performance. However, this existing research relies primarily on subjective perceptions of performance. The current study tested the impact of ERA on objective performance in a mixed-motive buyer-seller negotiation exercise. Greater recognition of posed facial expressions predicted better objective outcomes for participants from Singapore playing the role of seller, both in terms of creating value and claiming a greater share for themselves. The present study is distinct from past research on the effects of individual differences on negotiation outcomes in that it uses a performance-based test …

The Effects Of Ethnic Diversity, Perceived Similarity, And Trust On Collaborative Behavior And Performance, Jessica Wildman

Electronic Theses and Dissertations

Recent issues such as global economic crises, terrorism, and conservation efforts are making international collaboration a critical topic. While cultural diversity often brings with it new perspectives and innovative solutions, diversity in collaborative settings can also lead to misunderstandings and interaction problems. Therefore, there is a pressing need to understand the processes and influences of intercultural collaboration and how to manage the collaborative process to result in the most effective outcomes possible. In order to address this need, the current study examines the effect of ethnic diversity, perceived deep-level similarity, trust, and distrust on collaborative behavior and performance in decision-making …

Performance Differences In Diverse Contexts: The Role Of Personality, Daniel Karl Cashmore

Theses Digitization Project

This study seeks to explain performance differences in demographically diverse settings by examing introverted and extraverted individuals and using the Inverted-U-Theory developed by Hans J. Eysenck.

The Effects Of Accountability On Leniency Reduction In Self Ratings, Brettney Smith

All Theses

The purpose of the present study was to assess the effects of accountability on leniency reduction in self-ratings. It was hypothesized that participants in both the upward and illegitimate accountability condition would have lower levels of leniency in their self-ratings than participants in the no accountability condition. Accountability was operationalized as participants being told that they would have to justify their self-ratings of driving performance to either a professor who specializes in driving research (upward accountability) or to an education graduate student who maintains the driving simulator (illegitimate accountability) via an audiotape. The results showed that accountability had a significant …

Error Management Training: Further Tests Of Mediation And Moderation, Zachary T. Kalinoski

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This study investigated an alternative training approach that would improve transfer performance scores above traditional training approaches. Specifically, error-management training was proposed to help trainees learn complex tasks, as opposed to error-avoidant training approaches, which sought to give trainees step-by-step protocols for learning that would minimize the occurrence of errors during training. This study was designed to examine the effects of training type on transfer performance and transfer errors, as well as the effects of meta-cognition, emotion control and cognitive appraisals as mediators of the training type-performance relationship. A third issue of this study investigated the personality-training type interactions from …

Adaptive Performance: An Examination Of Convergent And Predictive Validity, Charlene K. Stokes

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The purpose of the present study was twofold: 1) to examine the convergent validity of the two foremost measurement methods, subjective and objective, used to assess adaptive performance; and 2) to examine the predictive validity of variables across measurement methods using a path model framework. Specifically, various dispositional traits are posited to influence adaptive performance through the mediating mechanisms of stress appraisals and self-efficacy. Beyond examining the potential causal paths associated with predictors, the study included a commensurate focus on adaptability as an outcome and addressed the measurement issues that surround adaptive performance. Participants (N = 275) in teams of …

The Influence Of Time Pressure And Information Load On Rule-Based Decision-Making Performance, Brooke Browne Schaab

Psychology Theses & Dissertations

Performance was evaluated under varying levels of time pressure and information load to determine their influence on simple rule-based decision-making. Consistent errors, biases, and heuristics found in human decision-making have been attributed to attempts to reduce attentional demands and to the limitations of working memory. Do these same mistakes occur when little or no demand is placed on working memory and the decision is made by following a set of simple rules? Using a simulation of a radar operator's task, 96 participants monitored a display for 24 min. Time pressure was manipulated by increasing or decreasing the number of aircraft …

The Effects Of Training And Feedback Format On Reactions To In-Basket Feedback And On In-Basket Performance, Michael G. Fedorko

Psychology Theses & Dissertations

The purpose of this research was to investigate the effects of training and feedback format on reactions to in-basket feedback and on in-basket performance. Performance was evaluated with a 2 (Training) x 3 (Feedback) x 2 (In-Basket) x 5 (Dimension) repeated measures factorial design. Reactions were evaluated with a 2 (Training) x 3 (Feedback) x 2 (Questionnaire) repeated measures factorial design. The Training factor was comprised of frame-of-reference training (designed to prepare the recipient to receive the feedback) and a control condition (a lecture on Mintzberg's managerial role classification system). The Feedback factor was comprised of written feedback, oral feedback, …

Comparison Of The Efficacy Of General And Specific Performance Dimensions In An Operational Assessment Center, Wanda J. Campbell

Psychology Theses & Dissertations

The purpose of this research was to compare the effectiveness of three general performance dimensions and 14 specific dimensions on various aspects of rating quality.

The categorization phase of the research tested the hypothesis that categorization accuracy and reliability would be a significantly greater for the general performance dimensions than for the specific dimensions. The results provided partial support for this hypothesis.

The aggregation phase of the research tested the following hypotheses: (1) rating accuracy would be greater when relevant behaviors were displayed with high frequency than when they were displayed with low frequency; (2) rating accuracy would be greater …

A Study Of The Construct Differential Validity Of A Performance Appraisal System, Hughette I. Crumpler

Retrospective Theses and Dissertations

No abstract provided.

The Demographic Correlates Of Task Difficulty, Ivan Ronald Applebaum

Retrospective Theses and Dissertations

No abstract provided.