Social and Behavioral Sciences Commons^™

State News

The Southeastern Librarian

Recent developments from SELA member institutions.

Expectation Management: Breaking Ground For A New E-Learning Librarian Position, Julie O'Keeffe, Edward Sanchez

Edward Sanchez

Higher education has moved aggressively into the online course delivery environment over the past five years. What began as a slow trend has exploded into a full-fledged arm of the education industry. It is critical that libraries provide effective support to students in this environment and give them the same opportunity for academic success as their peers who are physically in the classroom.

This article will describe challenges that libraries need to examine before adding an instructional design librarian to their staff. Grappling with these challenges will empower individuals to better define the librarian’s role and provide a solid foundation …

Enhanced User Experiences Through Relationship Management, Michiel E. Moll

Michiel E Moll

Within libraries the need to be able to relate clearly to the customer and their needs is paramount. Although Customer Relationship management software does exist, fundamentals underlying the philosophy need to be in place first. For this librarians need to use three principles that are expressed as: 1. Be yourself, 2: Integrate as a team, 3: Go boldly!.

Bibliotecas, Paul J. Rich

Paul J. Rich

Over the years I have donated items to Dartmouth, the Essex institute, Eton College, Harvard, Tonbridge School, the Grand Lodge of Denmark, the Grand Lodge of California, and elsewhere.