Social and Behavioral Sciences Commons^™

An Empirical Study On The Association Between Public Service Motivation And Job Satisfaction, And Other Factors: An Analysis Of Special Ward Employee Data Using Ordinary Least Squares And Quantile Regression Analysis, Reona Hayashi, Takeshi Fukaya, Masatoshi Minowa, Shigeo Nakajima, Shizuka Kajiwara

Japanese Society and Culture

This study aims to identify the association between public service motivation (PSM), job satisfaction, and other factors using ordinary least squares and quantile regression analyses. The following findings were clarified by analysing survey data from approximately 1,600 special ward employees. Job satisfaction, affective organisational commitment, and job performance are positively associated with PSM. Second, job stress and PSM are negatively associated with PSM. Third, there is a stable positive association between affective organisational commitment and PSM regardless of whether affective organisational commitment is high or low. Fourth, as job satisfaction and job performance increased, the positive association between job satisfaction, …

Work Readiness And Job Satisfaction Of Youth With Intellectual Disabilities Participating In A Supported Employment Program, Hannah Branch

Undergraduate Research Journal for the Human Sciences

A summer supported employment program was provided by a vocational rehabilitation agency to prepare transition-aged youth with intellectual disabilities for the workforce. This study examined the views of youth with intellectual disabilities on their pre-post-program work readiness and job satisfaction using survey methodology. Although youth seemed satisfied with their jobs, they reported no significant change in their perceived job readiness, and their job coaches also reported similar perceptions.

As a summer program, the duration may not have been adequate to increase youth’s views of their work readiness. For summer supported employment programs, obtaining youth participant insight and feedback, although sometimes …

Servant Leadership: The Change Needed In Law Enforcement, Shane H. Shetler

Doctoral Dissertations and Projects

Servant leadership is a moral-based form of leadership in which leaders place the well-being of followers before their own (Canavesi & Minelli, 2022). It is a theory that has gained increased notoriety over the past several decades. Despite this, there remains a limited amount of empirical research on it and its potential benefits. However, several professions have adopted it, and their results have been positive. Leadership change is needed in many professions, and law enforcement is no exception. The policing profession faces many challenges, such as recruiting quality candidates and retaining existing personnel. Furthermore, the challenges plaguing policing also exert …

Improving Police Officer Recruiting, Retention, And Job Satisfaction, Mitch Christensen

Master of Arts in Criminal Justice Leadership

This Capstone paper covered the topics of police officer recruiting, retention, and job satisfaction. It detailed current issues surrounding these topics, and promoted actionable and evidence-based changes to improve those issues. Topics were analyzed through administrative, ethical, and legal and legislative lens views. These proposed measures served as confirmation that current concerning trends can be mitigated, if not reversed, with thoughtful and thorough actions by police administrators and frontline employees alike.

The Role Of Discrete Emotions In Job Satisfaction: A Meta-Analysis, Courtney E. Williams, Jane Shumski Thomas, Andrew A. Bennett, George C. Banks, Allison Toth, Alexandra M. Dunn, Andrew Mcbride, Janaki Gooti

Management Faculty Publications

[Summary] The relationship between emotions and job satisfaction is widely acknowledged via affective events theory (AET). Despite its widespread use, AET was not designed to address why specific emotions might differentially relate to job satisfaction. We utilize appraisal theory of emotion to refine AET and provide this nuanced theorizing. We meta‐analytically test our ideas with 235 samples across 99 883 individuals and 22 600 intra‐individual episodes. We test two approaches—specific emotion experiences (16 discrete emotions) versus general emotion experiences (positive or negative emotions)—and present empirical evidence of their similarities and differences with job satisfaction. Our findings suggest that specific emotions …

Transformational Leadership Behaviors Promoting Job Satisfaction In Mental Health Leaders: A Qualitative Phenomenological Study, Taylor Blakeley

Doctoral Dissertations and Projects

Similar to leaders in other roles, mental health leaders are responsible for leading, supporting, and guiding their followers. Transformational leadership and job satisfaction are two popular areas of research. However, research primarily focuses on followers’ job satisfaction rather than leaders with transformational leadership. This study focused on what and how mental health leaders’ transformational leadership behaviors promote their job satisfaction. This study used a qualitative phenomenological research design with semi-structured interviews as the data collection method. The population sample consisted of ten (10) mental health leaders. The participants were recruited using social media platforms Facebook, LinkedIn, and Liberty University’s School …

Public Service Motivation And Job Satisfaction Amid Covid-19: Exploring The Effects Of Work Environment Changes, Seulki Lee, Chongmin Na

Research Collection School of Social Sciences

The COVID-19 pandemic has brought critical changes to job demands and resources, which in turn affect employee motivation and outcomes. This study explores how COVID-19–induced work intensity and COVID-19–related organizational support influence public service motivation (PSM) and job satisfaction. Using survey data from a nationally representative sample of 1,430 South Korean central government employees collected during the pandemic (May–June 2020), we find that COVID-19–induced work intensity is positively associated with PSM, which in turn has a positive association with job satisfaction. We also find that COVID-19–related organizational support has both direct and indirect associations with job satisfaction through PSM. These …

The Lived Experiences Of Teachers Of Color And Racial Microaggressions, Torine Champion, Linda Wilson-Jones

Journal of Research Initiatives

This qualitative study describes the lived experiences of teachers of color and identify commonalities within the lived experiences of teachers of color employed in predominately White K–12 schools. This study utilized interpretive phenomenological analysis, viewed through the White racial frame lens. There were 15 participants who were included in this research study. Participants were teachers of color with at least five years of teaching experience in predominately White K–12 environments. Data collection procedures included confidential virtual, semi-structured interviews with specific information the researcher wanted to explore. A lack of professional connectivity and microaggression was revealed as a theme. While teachers …

A Quantitative Study Examining Minority Employees' Comfort Levels Within The Organization, Saunteria Teyana Moorer

Doctoral Dissertations and Projects

The term comfort level has been characterized as an employee’s wellbeing within an organization. Employee comfort level has been shown to be related to an employee’s ability to assist in decision making, their opportunity to be around individuals similar to them, environmental surrounding aspects, and experiences. There is limited research connecting employee comfort levels to how satisfied employees feel or their desire to leave the organization. The purpose of this quantitative study was to examine the impact that minority employees’ comfort levels have on their job satisfaction and turnover intention. Variables of comfort, job satisfaction, and turnover intention were analyzed …

The Effects Of Stepped Care On Burnout For University Counseling Center Clinicians, Madison Estrada

Dissertations

The ability of university counseling centers (UCCs) to meet the increased demand for service by students is becoming an increasing concern. While UCCs are seeing more students than ever, this increased demand has not been met with an increase in resources. As such, UCC clinicians are at a greater risk for developing burnout. However, according to the Demand – Control – Support Model, this risk could be reduced if UCC staff were afforded higher degrees of control over the resources they do have and received adequate support and acknowledgement for the work they accomplish. Through surveying 339 UCC clinicians in …

Investigating The Relationship Between Employee Perceptions Of Servant Leadership And Employee Job Satisfaction, Employee Job Performance And Employee Turnover Intention In An Outsourcing Pharmaceutical Contract Manufacturing Company, Jennifer Anthony

Doctoral Dissertations and Projects

Research has begun to recognize the importance of leadership in developing strategies geared towards improving job satisfaction and employee performance while at the same time reducing turnover intention. The purpose of this quantitative correlational-predictive study was to explore servant leadership principles and its relationship with job satisfaction, job performance and employee turnover intention. Specifically, the researcher sought to understand: 1) whether there was a relationship between employee’s ratings of their manager’s servant leadership style and employee job satisfaction, employee job performance and employee turnover intention, and 2) determine if, and to what extent the specific dimensions of Van Dierendonck and …

Conference Attendance And Job Satisfactions Of Librarians In Some Selected University Libraries In South - South, Nigeria, Ufuoma Eruvwe, Uche A. Emeka–Ukwu, Patrick C. Iheme

Library Philosophy and Practice (e-journal)

The study investigated conference attendance and job satisfaction of librarians in some selected university libraries in South –South, Nigeria. The study adopted a descriptive study. Two research questions were formulated to guide the study. The population of the study consists of 113 recruited librarians in all the federal universities libraries in South- South Nigeria. A total of 113 copies of the questionnaire were distributed and 95 copies of the questionnaire were retrieved using descriptive statistics mean and percentage mean score of 2.5 and above and percentage score of 50% were considered as acceptable. The study revealed that the effects of …

Factors Affecting Remote Workers’ Job Satisfaction In Utah: An Exploratory Study, Amanda D. Ali, Lendel K. Narine, Paul A. Hill, Dominic C. Bria

Extension Research

With structural changes in work arrangements, employee retention becomes more important for organizational success. Guided by the Ability, Motivation, Opportunity (AMO) framework, this study investigated the factors affecting remote workers’ job satisfaction and personal wellbeing in Utah. From a sample of n = 143 remote workers, the study used a correlational design to identify the significant predictors of job satisfaction and personal wellbeing. It mapped the relationships between significant predictors of job satisfaction and personal wellbeing and explored the role of human resources (HR) policies and organizational culture in a remote work environment. Results showed intrinsic motivation, affective commitment, opportunity, …

Understanding Job Satisfaction In The National Park Service, The Needs Of Black Employees, And The Decision-Making Of Managers, Akiebia Hicks

All Dissertations

According to the 2020 U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey, the National Park Service (NPS) was ranked the 353rd best place to work out of the 411 government agencies surveyed, with an engagement score of 61.3%, which was lower than the 69.0% average amongst government agencies. This survey is performed annually and asks employees to score their employer in the following categories: leadership, empowerment, pay, teamwork, innovation, recognition, response to COVID-19, and work-life balance. The scores are divided by a quartile key. In every category except “innovation,” the NPS landed in the lower quartile, causing the need …

Leaders' Virtual & In-Person Communication: The Impact Of Employee Preference On Job Satisfaction, Adalin Mcdaniel

Masters Theses & Specialist Projects

Communication between supervisors and subordinates has consistently been viewed as a primary element of leadership, and a factor that is important in the leader-subordinate relationship via Leader-Member Exchange (LMX) theory. Recently, with the massive shift to virtual working, leadership communication has gained greater prominence in research and practical settings. Therefore, examining the role that virtual leadership communication plays in employee job satisfaction is an important first step in beginning to understand the shift to predominant work settings from home. I examined the influence of employee perceptions and preferences of leadership communication on job satisfaction via a panel design in which …

Candles Burning At Both Ends: Experiences Of Dual-Role Archivist/Librarians, Robert Perret

Journal of Western Archives

Workers with both archivist and librarian responsibilities were surveyed to examine their experience of this dual role. Their self-identity, training, responsibilities, and place of work are explored, as well as their feeling of being prepared for a dual role. This study finds that while the preponderance of respondents feel prepared, more than half regularly engage in more than 40 job activities spanning both archives and libraries. The diversity of responsibilities, combined with the tension between two distinct professions, places significant strain on those in a dual role. At the same time, respondents felt isolated and underappreciated, and expressed feelings of …

Reducing Workplace Conflict: A Reasonable Expectation?, Stephen Mark Kominek

Department of Conflict Resolution Studies Theses and Dissertations

Workplace conflict is a part of everyday work life for many employees, from educationalinstitutions to businesses, and can occur for multiple different reasons. Research has shown that employees spend a significant amount of their life in the workplace and that addressing unresolved conflict is one of the costliest aspects of running an organization. The literature suggests that providing employees with the opportunity to experience greater job satisfaction may reduce the occurrence of workplace conflict. This quantitative study explored the experience of workers employed in various organizations and institutions. The theoretical frameworks applied in the study were Systems Theory and Maslow’s …

Covid-19, Mental Health, Technology Use, And Job Satisfaction Among School Psychology Trainers, Joel O. Bocanegra, Jennifer Gallup, Minghui Hou, Aaron A. Gubi, Chung-Hau Fan, Nai-Jiin Yang, Celal Perihan

Educational Foundations & Leadership Faculty Publications

The COVID-19 pandemic threatens to exacerbate the school psychology personnel crisis. There is a dearth of knowledge regarding how the pandemic has impacted school psychology trainers and course delivery. In this national study, 92 school psychology trainers completed an online questionnaire regarding technological instructional changes, job satisfaction, and their own mental health well-being during the pandemic. Findings suggest that during the portion of the pandemic assessed most trainers reported that they: (a) switched from in-person instruction to primarily online instruction, (b) were mostly satisfied with their jobs, and (c) generally experienced a positive sense of well-being. Furthermore, a sizable portion …

Postsecondary Education, Self-Efficacy, And Organizational Commitment Impact On Previously Incarcerated Employee Job Satisfaction, Elizabeth Sadler Roney

Walden Dissertations and Doctoral Studies

A study was conducted to determine if previously incarcerated employee age, postsecondary education (PSE) attainment, prior incarceration status, and assessed self-efficacy predict job satisfaction. It also considered if organizational commitment had a moderating effect on the predictors ability to forecast the criterion. Two underlying theories considered in this study are Bandura’s social learning theory and Vroom’s expectancy theory. The obtained sample of 22 participants included seven previously incarcerated individuals. Demographic data used as predictors were employee age, PSE attainment, and prior incarceration status. Three instruments used included the New General Self-Efficacy Survey to assess self-efficacy as a predictor, the Job …

Postsecondary Education, Self-Efficacy, And Organizational Commitment Impact On Previously Incarcerated Employee Job Satisfaction, Elizabeth Sadler Roney

Walden Dissertations and Doctoral Studies

A study was conducted to determine if previously incarcerated employee age, postsecondary education (PSE) attainment, prior incarceration status, and assessed self-efficacy predict job satisfaction. It also considered if organizational commitment had a moderating effect on the predictors ability to forecast the criterion. Two underlying theories considered in this study are Bandura’s social learning theory and Vroom’s expectancy theory. The obtained sample of 22 participants included seven previously incarcerated individuals. Demographic data used as predictors were employee age, PSE attainment, and prior incarceration status. Three instruments used included the New General Self-Efficacy Survey to assess self-efficacy as a predictor, the Job …

Leadership Styles, Staff Motivation And Job Satisfaction In Private University Libraries In Osun State, Nigeria, Adebowale Jeremy Adetayo, Abata-Ebire Blessing Damilola (Mrs), Omobola Abigail Babarinde

Library Philosophy and Practice (e-journal)

The study sought to examine the influence of leadership styles and staff motivation on job satisfaction in private university libraries in Osun State, Nigeria. The descriptive survey design was adopted for the study. Data were analyzed using descriptive and inferential statistics. Findings revealed that leadership styles and Staff motivation are predictors of job satisfaction of library staff. There was a high level of job satisfaction among library personnel due to the democratic leadership styles that were predominant. Most of the library staff were highly motivated with a higher level of intrinsic motivation than extrinsic motivation. The study concludes that leadership …

Dynamics Of Organisational Politics And Library Administration On The Motivation And Job Performance Of Library Staff, Omobolade Opeyemi Adeagbo Dr., Iwok Nnah Shabi Dr., Femi Zacch Oguntuase Dr.

Library Philosophy and Practice (e-journal)

Organizational politics is present in every secular establishment including the library with its attendant pros and cons. The paper aims to describe the observed interplay between organizational politics, motivation, and job performance of academic library staff to achieve organizational goals and promote workplace peace and harmony. The study employed a qualitative approach based on personal observation by the researchers and interviews of library managers conveniently selected from four academic libraries in Nigeria; two from the south–south and two from the south–west geopolitical zones. The findings showed that organizational politics can negatively influence library staff's motivation and job performance and lead …

Job Satisfaction Of Public Secondary School Teachers In Second Zarqa District Directorate Of Education, Wijdan Jameel Al-Abbadi, Ahmad Yousuf Al-Frukh, Samih Mahafzah

Jerash for Research and Studies Journal مجلة جرش للبحوث والدراسات

This study aims at identifying the correlation of teachers’ satisfaction about their jobs, and their job performance from their perspectives. In analyzing the data, the researcher used the descriptive research methodology. Achieve the objective of the study the questionnaire was used as a study tool, and the validity and reliability of the tool were verified the study used person coefficient and Cronbach alpha coefficient This study is based on a (229) teachers in the academic year 2017\2018 chosen randomly. Findings of the study revealed that: There were statistically significant differences at the level (α ≥ 0.05) between the teachers’ …

Person-Centredness In The Workplace: An Examination Of Person-Centred Skills, Processes And Workplace Factors Among Medicaid Waiver Providers In The United States, Bret J. Blackmon, Joohee Lee, Rebecca Bain, B. Michelle Brazeal, Courtney Williams, Yolanda Green

Faculty Publications

Background: Existing research supports the effectiveness of person-centred practices in working with persons with physical, intellectual and developmental disabilities, but less clear is the influence of workplace factors on the implementation and quality of person-centred practices.

Aims: This article explores the influence of workplace factors on job satisfaction and on the implementation and quality of person-centred practices in healthcare agencies that provide home- and community-based services through a Medicaid waiver in Mississippi, a state in the southeastern United States.

Methods: Purposive sampling was used to collect data via online surveys to explore the interrelationships among person-centred workplaces, job satisfaction …

Personality Traits In The Workplace: Examining The Light Triad And Its Relationship With Job Satisfaction, Sarah Catherine Overton

Honors College Theses

The expanding psychological research into several “dark traits” of one’s personality (Moshagen et al., 2018) has presented a void in examining more positive characteristics. In recent years, Kaufman and colleagues (2019) developed the “Light Triad” to provide a more holistic perspective on humankind. The Light Triad is a construct encompassing benevolent personality traits, including humanism, faith in humanity, and Kantianism. Most relevant to the current study, Kaufman and colleagues (2019) found a significant relationship between the Light Triad and life satisfaction. Furthermore, life satisfaction is also positively correlated with job satisfaction (Rice et al., 1980). Given these relationships, it was …

Teacher Self-Efficacy, Job Satisfaction, And Burnout Amid The Covid-19 Pandemic, Jaimee Ann Hager

Doctoral Dissertations and Projects

Teachers are consistently faced with adversity, which can affect their ability to feel efficacious in their position, causing them to experience a decrease in their job satisfaction and putting them at risk for burnout. Recently, teachers have experienced significant changes in education, as the COVID-19 pandemic has increased illnesses and forced necessary safety adaptions in the educational setting. This study is a quantitative research design. Participants included 40 elementary teachers from Isle of Wight County Schools in Virginia. Participants were provided a link or QR code to access the survey. This study used a Pearson Correlation to measure relationships between …

Bidirectional Leader-Member Exchange And The Impact On Middle Manager Job Satisfaction, Brian A. Collera

Doctoral Dissertations and Projects

Leader-member exchange (LMX) theory focuses on the quality of the relationship between a leader and member. LMX is associated with a number of positive member outcomes, but LMX research has largely neglected what, if any, positive benefits leaders attain from high quality relationships beyond better team performance. The purpose of this study was to apply the LMX theory to middle managers in organizations. Middle managers inherently balance the competing interests of multidirectional relationships, acting as both a leader and a member in the organizational hierarchy. This study explored how middle manager’s self-rating of LMX (relationship with their subordinates), leader-leader exchange …

Availability And Influence Of Electronic Resources Usage On Job Satisfaction Among Publishing Staff In South-West Nigeria., Babafemi Richard Adebayo

Library Philosophy and Practice (e-journal)

This study established the extent to which first generation publishing houses in South-west Nigeria have integrated modern electronic resources into the industry. Further, it investigated the degree of usage of electronic resources among the two major production staff in publishing houses. It also correlated the availability of electronic resources with job satisfaction among the staff. The outcome of the study revealed that the level of electronic resources availability was rated high at 130(86.7%) and 118(78.7%) through internet access and search engines respectively. It also revealed that the level of e-information use by staff in publishing firms is rated high at …

Does Coworker Support Buffer The Impact Of Work Interruptions On Well-Being?, Ruyue Sun

Legacy Theses & Dissertations (2009 - 2024)

Although being interrupted by a colleague at work is often a negative experience, in this study I ask the question of whether the impact of the interruption depends on the relationship you have with that coworker. This is important because coworker support may protect employees from the negative effects of work interruptions on employee well-being. In this study, I administered a survey to investigate the role of coworker support in the relationship between general work interruption and job satisfaction. Using an experimental vignette method, 181 participants (college students) were presented with scenarios with a fictional co-worker that presented either high …

Addressing Teacher Attrition Through Trauma-Informed Practices In The Workplace, Amy Pahl, Amy L. Pahl

Dissertations, Theses, and Projects

Teacher attrition and turnover have been widely studied to understand the reason for the number of teachers moving each year or leaving the profession altogether. Researchers have attempted to understand the contributing factors that lead to teacher movement and attrition, yet a knowledge gap exists between understanding the problem and finding solutions. The aim of this study was to investigate how implementing trauma-informed practices in the workplace impacts teacher mobility and attrition. A grounded theory approach was taken, which data from interviews to investigate the problem. Teachers who have left the profession or have moved from a position were interviewed …