Social and Behavioral Sciences Commons^™

The Impact Of An Employee Involvement Program On Service Quality In A Nursing Home Organization, Diane Catanzaro

Psychology Theses & Dissertations

The purpose of this research was to investigate the effects of an intervention involving employee participation in decision making and behavior modeling training on quality of service. Subjects were nursing aides in two similar nursing home facilities operated by a medium-sized long-term care organization. Participation in decision making involved weekly meetings using a quality-circle-type problem-solving process to develop suggestions for improving quality of service to residents and their families. Behavior modeling training was used to teach interpersonal skills necessary for handling a customer complaint. Service quality was assessed through family, resident, and supervisor ratings of nursing aide service behaviors. The …

Gender And The Relationship Between Perceived Fairness Of Pay/Promotion And Job Satisfaction

L. A. Witt

No abstract provided.

The Dispositional Approach To Job Satisfaction: Trait Or State?, Sharlyn K. Whingham

Student Work

Job satisfaction has been one of the most extensively researched areas of Industrial/Organizational Psychology. Although situational influences on job satisfaction have traditionally been the primary focus of research, staw and Ross (1985) asserted that job satisfaction may be determined as much by personal dispositions as situational factors. Specifically, they proposed that an individual's predisposition toward optimism or pessimism is a critical determinant of job satisfaction. However, subsequent empirical investigations purporting to test the influence of the trait-like predisposition of optimism/pessimism have employed measures of positive and negative affective states. This study attempted to disentangle the influence of temporary negative and …

A Comparative Analysis Of Nurse Leaders' Degree Of Transformational Leadership And Staff Nurse Job Satisfaction, Kathie Sawyer Weatherly

Nursing Theses & Dissertations

The intensified pressure for change in nursing organizations has presented nurse leaders with opportunities to transform bureaucratic settings into professional practice environments. Transformational leadership has been identified as supporting the changing values of staff nurses and promoting job satisfaction. The purpose of this study was to explore nurse leaders' degree of transformational leadership and the relationship between transformational leadership and staff nurse job satisfaction. Quantitative analysis, using an independent t-test, indicated a significant difference between nurse leaders' and staff nurses' perception of the nurse leaders' degree of transformational leadership. Pearson correlation analysis indicated a significant relationship between transformational leadership and …

A Comparative Study Of The Perceived Job Satisfaction Of Site Administrators In San Diego City Schools, Roderick Reid Matheson Edd

Dissertations

The purpose of the study was to identify the characteristics of the administrator's job that were the sources of satisfaction and hence motivation and those characteristics of the administrator's job that were the sources of dissatisfaction for the 277 school-site administrators in the San Diego Unified School District. The intent of the research was to identify the wants and needs of the site administrators as they pertained to job satisfaction. One hundred fifty-eight administrators (57%) returned surveys. Of those returned, 144 were used in the study. A revised version of the Job Characteristics Model developed by Hackman and Oldham in …

Happiness And Satisfaction : Subjective Well-Being In The Work Force, Lori J. Sohns

Honors Theses

Workers from seven southeastern companies (80 subjects) completed surveys consisting of demographic information and subjective well-being (SWB) indicators. Results indicate significantly lower life satisfaction in females than in males; income level and education do not show significant positive relationships with happiness, however, total household income does; and a statistically significant positive relationship between job satisfaction and general satisfaction were found and were strongest in males. Correlations between six of the SWB measures revealed highly significant correlations between five of the measures. A multiple regression analysis of satisfaction and happiness revealed several variables which were predictive of these constructs.

The Effects Of Wellness Activity Choices On Urban Employees' Psychological Mood States And Job Satisfaction, Ruth Porter Holland

Theses and Dissertations in Urban Services - Urban Education

This ex-post-facto study was designed to examine the effects of varied levels of physical activity participation choices on employees' mood states and job satisfaction. A six (group) x two (sex) x three (times) ANCOVA method analyzed the relationship of three independent variables (group, sex and repeated exercise sessions) to ten dependent psychological measures (seven mood states and three job satisfaction components). Comparisons by group, sex, and time were made to determine whether four treatment groups of male and female employees who made choices to participate in varied levels of physical activity over an eight week period differed significantly from two …

Job Satisfaction And Retention: Outcomes Since Implementation Of Three Scheduling Options, Katherine Marie Newnam

Nursing Theses & Dissertations

The purpose of this descriptive study was to determine if flexible scheduling options influenced retention and job satisfaction of 109 full time registered staff nurses within a selected hospital setting. The Anticipated Turnover Model, developed by Hinshaw and Atwood (1984) provided the theoretical framework for the study. Perceived job satisfaction was measured by the Nursing Job Satisfaction Scale (Hinshaw & Atwood, 1984). The Anticipated Turnover Scale (Hinshaw & Atwood, 1984) measured the possibility of voluntary termination by sample respondents. The respondents were divided into three groups according to three schedule options: Group 1, 12 hour, weekend only (Baylor); Group 2, …

Role Satisfaction In Working Mothers : A Comparison Of Occupational Status, Mary G. O'Donnell

Honors Theses

The effects of employment on a working mother's overall role satisfaction was examined as a function of occupational status (professional, middle management, working class). Sixty women of differing employment levels were given a questionnaire of items concerning their experiences as working mothers. Professional women were found to be at an advantage. They possesed significantly higher levels of work orientation and job satisfaction than both middle management and working class women, and higher levels of family satisfaction than working class women. Professional women were also slightly more satisfied with their roles, but this effect was not significant. A stepwise multiple regression …

Causal Analysis Of Disengagement Among Paid And Volunteer City Employees, Margaret Carson Zimmerman

Psychology Theses & Dissertations

This multivariate test of the full Mobley, Griffeth, Hand, and Meglino (1979) model of turnover used 184 volunteer and 202 paid workers employed as firefighters, library workers, and rescue squad workers. It addressed the issue of whether the motives and behaviors of volunteers could be accommodated by the same model that normally would be applied to paid workers. Little research exists on the characteristics of volunteer workers, and their worth and manageability are commonly denigrated. The study of volunteers is similar jobs to paid workers might reveal much about the disengagement process since the need to maintain a source of …

Effects Of Feedback And Goal Setting On Job Attitudes And Productivity: A Field Study, Stephen Kildahl

Dissertations and Theses

Two theories of work motivation taken from the field of Industrial/Organizational Psychology were compared in a six-week field experiment at a Fortune 500 company. A Job Enrichment Model (Hackman & Oldham, 1975) was used and the Motivating Potential Score (MPS) of three groups of machine operators was obtained before and after a six-week productivity study. Three goal conditions based on Goal Theory (Locke, 1968) were assigned one to each of three groups of machine operators and comparisons were made between the treatment groups. Production increases resulted from providing goals and feedback to subjects, but these increases were not statistically significant. …

New Dimensions Of Organizational Commitment: Effects Of Perceived On-The-Job Support And Exchange Ideology On Absenteeism, Clare Elizabeth Sharafinski

Theses Digitization Project

No abstract provided.

The Effects Of Realistic Job Previews On Turnover, Susan Janet Hartshorn Black

Theses Digitization Project

No abstract provided.

Career Supports And Career Mentors: An Analysis Of Their Prevalence And Their Relation To Career Success And Satisfaction Among A Group Of Women Lawyers, Sandra Lee Riley

Dissertations and Theses

This study investigated three issues problematic to the state of knowledge on mentoring. These issues were: (a) lack of scientifically derived operational definitions in use in research on mentoring; (b) lack of agreement about how common mentoring is; and (c) lack of agreement about whether or not alternate forms of career support are more efficient than mentoring. The information collected to address each of these issues was acquired in two phases: a literature survey followed by a sample survey. The literature survey addressed the first issue. It resulted in the formulation of an operational definition of mentoring which was based …

The Relationship Between Absenteeism And Job Involvement, Work Orientation, Job Characteristics, And Satisfaction With Work, Greg H. Richardson

Retrospective Theses and Dissertations

No abstract provided.

A Comparative Analysis Of Factors Influencing Registered Nurse Retention And Turnover Below The Head Nurse Level In Acute Care Hospitals, Jean M. Snyder

Nursing Theses & Dissertations

In a comparative survey, two groups of registered nurses (stayers and leavers) below the head nurse level were measured in the areas of human need satisfaction perception, role perception, and equity perception. The two registered nurse groups were further subdivided by educational preparation into diploma, associate, and baccalaureate degree stayers and leavers for comparative analysis. Literature reviews revealed considerable research in the area of retention and turnover, but few studies used a theoretical framework and a multivariate basis for observation. One hundred nine registered nurses from the ten area acute care hospitals were surveyed using an independently developed Nursing Perceptions …

A Study Of The Background, Level Of Job Satisfaction, Maturity, And Morale Of "Delayed Vocation" Catholic Priests, Thomas H. Hicks

Psychology Faculty Publications

No abstract provided.

A Comparison Of The Effects Of Race And Work Value Orientation Of White-Collar Employees On Their Levels Of Job Satisfaction, Antonio F. Noble

Retrospective Theses and Dissertations

No abstract provided.

Job Satisfaction Of Home Care Case Managers: An Evaluative Look At One Home Care Corporation, Scott A. Bass, Richard Rowland

Gerontology Faculty Publication Series

Senior Home Care Services — Boston III, Inc. is a six year old private non-profit corporation with an annual budget of nearly $5 million. The agency currently delivers services to approximately 2,500 functionally impaired senior citizens per month in the Boston neighborhoods of South Boston, East Dorchester/Mattapan, East Boston, Beacon Hill, West End, North End, Charlestown, and South Cove. Over 5 7% of the case management staff has worked at the agency less than one year and 92.9% of the case management staff has worked at SHC for less than two years. The high turnover rate is well known to …

The Effects Of Local Union Strength On Union Members' Attitudes, Perceptions And Job Satisfaction, Eileen Mcdonald

Retrospective Theses and Dissertations

No abstract provided.

A Sex Comparison Of Job Satisfaction For Middle Management: Individual And Organizational Influences, Lesley J. Harlow

Retrospective Theses and Dissertations

No abstract provided.

An Investigation Of The Relationship Of Organizational Structure To Job Satisfaction Within Social Service Organizations Serving Elderly Clients, Anne Marguerite Wilkinson

Dissertations and Theses

This study investigated the relationships between organizational structure of client serving organizations and the job satisfaction of the members. The exploration of these relationships was conducted using a three dimension model of job satisfaction and seven dimensions of organizational structure. Data was gathered using interview and survey research techniques from 428 service providers within 42 social service agencies serving elderly clients.

Leadership Styles And Staff Satisfaction In Four Nursing Homes: Implications For Service Delivery, Carol Nightengale

Dissertations and Theses

This is a study of four nursing care facilities in Portland, Oregon in 1975-1976, which examines the relationship between leadership style and staff satisfaction, leadership style and patient satisfaction,and staff satisfaction and patient satisfaction.

Measuring Attitudes Toward Work Of Males And Females From A Student Population And From A Bank Population, Edward Henry Foley

Master's Theses

An experiment was designed in order to measure the attitude toward work of 50 males and 50 females in a student sample and of 39 male managers and 39 female managers in a bank sample. The attitude scale, presented to the Ss, was designed by the author and contained 50 statements. Each of 44 statements pertained either to a Motivation factor, e.g. achievement, responsibility, etc. or to a Hygiene factor, e.g. salary, status, etc. with the remaining six used as Fillers. All statistical tests were performed at the .01 level of significance. An analysis of variance revealed a significant three …

An Organizational Typology : The Nature Of An Incongruent Organization, Ursula Loree Shepherd

University of the Pacific Theses and Dissertations

The research group was also anxious to take on this study because it was just following the first welfare worker’s strike in California. This had occurred at the agency in question and provided a situation in which the team would receive maximum cooperation. It was expected that the agency would be more likely to implement the team’s suggestions.

As the study progressed the questions which became of most interest were those which related to the issues of whether or not the organization could function well, where the sources of power and goal-setting lay, and what could be done. After a …