Social and Behavioral Sciences Commons^™

A Cross-Sector Capabilities, Resources, And Needs Assessment: Research To Support The Drafting Of The Oregon Cybersecurity Center Of Excellence Proposal, Portland State University. Hatfield School Of Government. Center For Public Service, Rebecca Craven, Jess Daly, Elizabeth Gray

Center for Public Service Publications and Reports

Oregon’s Senate Bill 90 (SB90), signed into law and effective as of July 1, 2017, requires the Oregon Office of the State Chief Information Officer (OSCIO) to draft a proposal for an Oregon Cybersecurity Center of Excellence (CCoE). SB90 specifies that the CCoE must include information sharing and incident response support functions, and liaise and participate in cybersecurity initiatives nationwide; the Center also bears responsibility for drafting both a Cybersecurity Strategy and Cyber Disruption Response Plan. The CCoE has also been identified as the body responsible for carrying out strategic initiatives on behalf of the Oregon Cybersecurity Advisory Council (OCAC). …

Measuring Total Employer Cost Of Compensation For Teachers In Eight K-12 Public Schools In Oregon, Washington, And Idaho, Portland State University. Hatfield School Of Government. Center For Public Service, Phil Keisling, Robert Winthrop, Julia Taylor, Katelyn Wilkins

Center for Public Service Publications and Reports

To test the feasibility of applying its ”Total Employer Cost of Compensation” (TECC) analytical framework to K-12 school personnel, the Center for Public Service (CPS) collected and validated data from five Oregon school districts (Beaverton, Hillsboro, Lake Oswego, Salem-Keizer, and Portland), along with two in Washington State (Seattle and Vancouver) and one in Idaho (Boise).

The four main categories of TECC costs – salary; employer-paid health care; retirement benefits; and the value of paid time off (PTO) – were then calculated for several different K-12 teacher “archetypes” – e.g., Entry-level teachers with a BA degree; Mid-stage teachers with an MA …

Oregon’S Looming “Tecc” Challenge: The Imminent Rise Of “Total Employer Costs Of Compensation” For Oregon Local Government, Portland State University. Hatfield School Of Government. Center For Public Service, Phil Keisling

Center for Public Service Publications and Reports

Driven largely by dramatic increases in Oregon Public Employee Retirement System (PERS) costs, Oregon’s local governments face historically unprecedented increases in their “Total Employer Costs of Compensation,” or “TECC costs.” Even with 3% annual growth in general fund revenues under Oregon’s strict, voter‐passed property tax limits, the resulting budget squeeze could force reductions of 10% or more in the number of public employees who provide key public services – from police and fire/emergency medical protection to education, health care, and infrastructure maintenance.

Improving Public Engagement And Public Records Management At The Oregon Department Of Environmental Quality, Portland State University. Hatfield School Of Government. Center For Public Service, Phil Keisling, Dan Marriott, Marcus Ingle, Sara Saltzberg, Andrew Dzeguze

Center for Public Service Publications and Reports

In February 2016, researchers from the US Forest Service had detected toxics in moss samples adjacent to several businesses in Portland. This began a series of events that highlighted both the significance of public records requests and the difficulty Oregon Department of Environmental Quality (DEQ) has in responding to complex requests.

The interest in issues related to air toxics put a strain on the capacity of the agency to respond in a timely fashion to the news media as well as citizens groups.

In August 2016, DEQ retained the Center for Public Service (CPS) to provide an outside evaluation of …

Hazardous Materials Commodity Flow Study: Marion County, Oregon, Portland State University. Hatfield School Of Government. Center For Public Service, Stephanie Hawke, Aaron Kaufman, Robert Cheney

Center for Public Service Publications and Reports

Hazardous materials are prevalent in all communities in the United States. They are stored and they are transported. Regardless of the method of transport, (for this study defined as: pipeline, rail, roadway, air, or water) hazardous materials are generally transported without incident. However, consequences of a hazmat transportation incident can be extreme with serious repercussions to public safety, life and wellbeing, the environment, and infrastructure. To plan for and mitigate these consequences, communities may choose to examine the transportation of hazardous materials through high risk areas – areas with sensitive ecosystems or high population – to better develop strategies.

Therefore, …

Report On Compiling And Analyzing Manufactured Housing Tax Records:, Portland State University. Hatfield School Of Government. Center For Public Service, Stephanie Hawke, Robert Cheney, Aaron Kaufman

Center for Public Service Publications and Reports

In January of 2016, the Center for Public Service (CPS) was approached by Energy Trust of Oregon to conduct a review of the tax assessor data on manufactured houses in Oregon. The purpose of this review was to find the average age at which manufactured housing units in Oregon are decommissioned. A brief review of the literature on this topic that has been published indicated that this question had not yet been answered in the field.

Energy Trust Oregon is invested in making manufactured housing living more energy efficient, and less costly for occupants. To that end, the organization designed …

Brookings Annexation Project, Portland State University. Hatfield School Of Government. Center For Public Service, Kent S. Robinson, Robert Winthrop, Dave Rouse, Paul Manson, Chris Mckee, Priscilla Wagner

Center for Public Service Publications and Reports

Center for Public Service (CPS) helped the City of Brookings respond to public concerns and opposition to suggestions for a City annexation of the adjacent community of Harbor. The City and CPS agreed to a consulting study in which CPS assessed the public service situation in the City and Harbor area, and then modeled and analyzed two annexation scenarios. Development of the annexation scenarios was especially complex. Annexation law and procedures, urban renewal requirements and assessments, three types of special districts, decaying water and sanitary infrastructure, state revenue shared funds, and unique transient tax and tourism fund use all combined …

City Of Beaverton: Review Of Boards, Commissions And Committees In Municipal Governments, Portland State University. Hatfield School Of Government. Center For Public Service, Masami Nishishiba, Stephanie Hawke

Center for Public Service Publications and Reports

The City of Beaverton currently has 18 boards, commissions and special committees that are made up of Beaverton residents appointed by the mayor, and coordinated by the City of Beaverton’s Neighborhood Program.

The City of Beaverton therefore commissioned a study, to be carried out by the Center for Public Service (CPS) research team, which includes the review of selected number of cities in Oregon, Washington, and California that are similar to Beaverton. The intent of this study is to inform the City about trends and recent changes that are being adopted by boards and commissions in other cities, and make …

Creswell Policing Project Final Report, Portland State University. Hatfield School Of Government. Center For Public Service, Kent Robinson, Robert Winthrop, Rachel Sykes, Rebecca Craven

Center for Public Service Publications and Reports

The Center for Public Service worked with the City of Creswell, Oregon to assess their current policing arrangements and service demand, and to develop a series of options for police services. Creswell is a small city of about 5,000 just south of Eugene, Oregon. Creswell currently purchases its police services from the Lane County Sheriff under an annual intergovernmental agreement (IGA). Citizens in the community have challenged this model and proposed the establishment of a city police department. This study developed scenarios and cost analysis for several options including a city police department, an independent public safety special district, and …

Who Votes For Mayor? A Psu Pilot Research Report, Jason R. Jurjevich, Phil Keisling, Kevin Christopher Rancik, Carson Gorecki

Center for Public Service Publications and Reports

Phil Keisling is director of the Center for Public Service at Portland State University in Oregon, which recently conducted research on who votes in mayoral elections with Knight Foundation support.

The last 10 to 20 years have been times of revitalization and progress for many of America’s big cities. While there are certainly exceptions, many major city downtowns have been revitalized, often with the money and energy of younger entrepreneurs. Committed and often well-educated “young creatives” have helped turn many urban cores into desirable places to live, work, and raise families.

But as much as younger residents have often played …

Examining Reasons For License Non-Compliance Among Asian-Pacific Islander Community Members: Project For Oregon Board Of Massage Therapists, Masami Nishishiba, Lu Pang, Anh Nguyen, Thitisak Duadsuntia, Sirisak Laochankham

Center for Public Service Publications and Reports

Purpose of the Study: In an effort to improve professional connections with the Asian-Pacific Islander (API) community of massage practitioners in Oregon, the Oregon Board of Massage Therapists (OBMT) commissioned the Center for Public Service (CPS) at Portland State University to conduct a study to achieve the following objectives:

1. To identify any barriers that hinder licensing of Asian-Pacific Islander community members who practice massage;

2. To recommend ways to make massage education and licensing processes more culturally responsive to API massage practitioners’ needs.

Data Collection and Analysis: During September through December 2014, CPS assembled a multicultural project team and …

Building The 21st Century Legal Resource Center & Law Library, Portland State University. Hatfield School Of Government. Center For Public Service, Mark G. Harmon, Shannon Grzybowski, Bryan Matthew Thompson, Stephanie Cross

Center for Public Service Publications and Reports

A Report on the Current Status of the Multnomah County’s Law Library and Recommendations for Addressing the Needs of Current Patrons.

The Schools Our Students Deserve: A Statewide School Facilities Program For Oregon, Oregon School Capital Improvement Planning Task Force, Portland State University. Hatfield School Of Government. Center For Public Service

Center for Public Service Publications and Reports

This report begins with a review of the state of school facilities in Oregon and a summary of recent school bond successes and failures, followed by an overview of school capital funding policy since 2000. It includes a discussion of existing facilities financing options and two brief case studies showing that the availability of state subsidies and matching funds can influence local funding decisions. A brief summary of existing school facilities programs in Western states sets the stage for detailed presentation of the Task Force recommendations, funding formula, and proposed staffing for the Oregon School Facilities Program. The report concludes …

Engaging And Serving Diverse Communities: Tualatin Hills Park & Recreation District Inclusive Outreach And Diversity Development Project Report, Portland State University. Hatfield School Of Government. Center For Public Service, Masami Nishishiba, Jillian Girard, Lisa Durden, Cynthia Alamillo

Center for Public Service Publications and Reports

The objective of the project was for the district to better understand the needs of the community it serves as well as to develop a plan for moving forward with the diversity and inclusion efforts of the district. The project also involved a review of practices and experiences from around the nation as well as a review of the composition of the community and perspectives of internal staff members. Specifically, the project had four components:

• Best Practices/Promising Practices Review
• Review of THPRD Programs
• Community Needs Assessment
• Examination of Existing Demographic and Quantitative Data

Complex Challenges And New Opportunities: Building The Framework For Boundary Review. An Assessment Of Pps’S Organizational Readiness And Options For Citizen Engagement, Portland State University. Hatfield School Of Government, Shannon Grzybowski, Marcus Ingle, Phil Keisling, Doug Morgan, Tobias Read, Sarah Giles, Jim Jacks, Wendy Willis

Center for Public Service Publications and Reports

On February 25, 2013, the PPS Board unanimously approved Resolution 4718, which directs staff “to develop and recommend a process for a comprehensive review of school boundaries district-wide and policies related to student assignment and transfer to better align with the Racial Educational Equity Policy and promote strong capture rates and academic programs at every grade level.”

To deal with the student assignment and transfer policy issues, Superintendent Carole Smith charged the “Superintendent’s Advisory Committee on Enrollment and Transfer” (SACET) with recommending changes to student assignment and transfer policies to bring them into alignment with the district’s racial educational equity …

Fairview, Troutdale And Wood Village Fire/Ems Services Project, Portland State University. Hatfield School Of Government. Center For Public Service

Center for Public Service Publications and Reports

This presentation's purpose is to present an overview of the draft project findings and draft recommendations, and gather feedback from council members prior to submission of the final report.

Fairview Council Chambers Jan 13, 2014, 7:00pm Final Corrections: March 4, 2014

See: Final report here

Three Cities Fire And Emergency Services Project, Portland State University. Hatfield School Of Government. Center For Public Service, Kent S. Robinson, Robert Winthrop, Phil Keisling

Center for Public Service Publications and Reports

Fairview, Troutdale and Wood Village, and all other Oregon cities, are responsible for providing their citizens with fire and emergency medical (EM) services. Rather than establish internal city fire departments, the Three Cities entered into an intergovernmental agreement (IGA) to purchase services from the City of Gresham in March 2006. These services include fire suppression, fire prevention, emergency medical services, and hazardous materials response (2005 Fire Service IGA). Under this IGA, the Three Cities collectively reimbursed Gresham $2.705 million for FEMS in 2012-2013. The current IGA will expire June 30, 2015, and the Three Cities are preparing to review their …

Embracing Diversity, Equity, And Inclusion: Developing And Facilitating The City Of Beaverton’S Diversity Advisory Board, Portland State University. Hatfield School Of Government. Center For Public Service, Masami Nishishiba, Fern Elledge

Center for Public Service Publications and Reports

This report covers a project of the City of Beaverton and the Center for Public Service (CPS) at the Hatfield School of Government within Portland State University in developing a Diversity Advisory Board and facilitating the development of a diversity, equity, and inclusion plan for the City.

Clackamas County Diversity And Inclusion Assessment Report – Phase Ii, Masami Nishishiba, Jillian Girard, Caroline Zavitkovski, Emmett Wheatfall

Center for Public Service Publications and Reports

At the request of the Clackamas County Diversity and Inclusion Director, Emmett Wheatfall, a team of experts from Portland State University were asked to assess the efforts made by Clackamas County in the areas of diversity and inclusion. The aim of the assessment was to evaluate the current state of diversity and inclusion in the following four goal areas: 1) The ability of Clackamas County to attract diverse talent to the organization (recruiting and hiring diverse staff); 2) The extent to which the current work culture is welcoming and respectful of people who may be “different” than the norm (welcoming …

Report: Multicultural Community Forum, Masami Nishishiba, Fern Elledge, Cynthia Alamillo, Charles Daniel, Anabel López Salinas, Nicholas Mccarty

Center for Public Service Publications and Reports

The City of Beaverton entered into an agreement with the Center for Public Service (CPS) to create a project focused on engaging diverse communities. CPS, in collaboration with Beaverton’s Diversity Task Force (DTF) organized a Multicultural Community Forum on Saturday, June 1, 2013. This report provides the purpose, planning process, outreach activities, agenda, and outcomes of the Forum. It also provides recommendations for next steps in engaging cultural and ethnic minority residents in the City of Beaverton.

The primary purpose of the Multicultural Community Forum was to create a momentum in engaging and empowering both new and emerging multicultural community …

Functional Analysis And Operations Review Of The Oregon Department Of Education, Masami Nishishiba, Shannon Grzybowski, Andrew Dzeguze

Center for Public Service Publications and Reports

In November 2012, the Oregon Department of Education (ODE) entered into an Intergovernmental Agreement with Portland State University’s (PSU) Center for Public Service (CPS). This agreement outlines the scope of work for CPS to perform a Functional Analysis and Operations Review of ODE. The Scope of Work includes:

1. Conduct interviews with key ODE personnel, Oregon Department of Justice (DOJ) legal advisors, Oregon Department of Administrative Services (DAS) staff, and education community key stakeholders. Interviews will be used to determine the extent to which existing ODE personnel have the understanding and tools needed to effectively perform their jobs consistent with …

Clackamas County 2011-2012 Diversity Assessment (Phase I), Masami Nishishiba, Amanda Shannahan, Bonnie Crawford, Chad Stover, Wongkang Lee

Center for Public Service Publications and Reports

Clackamas County conducted its first diversity assessment in 2001. Since then, the County has taken significant steps to promote diversity within the organization, including the creation of a Diversity and Inclusion Manager position. This 2011-2012 assessment is the first phase of the County’s attempt to evaluate its current diversity climate and the effectiveness of its diversity efforts.

Results in this report are based on data collected from February to April 2012. In July 2012, after the data collection of this phase I assessment process, the Clackamas County Board of County Commissioners adopted a resolution titled ”Valuing Diversity in Clackamas County.” …

Sustainable Municipal Operations: Albany, Oregon, Portland State University. Hatfield School Of Government. Center For Public Service, Ed Gallagher, Dave Rouse, Dennis Kurtz, Tanya Johnston

Center for Public Service Publications and Reports

Portland State University, Hatfield School of Government (PSU), and Northwest Energy Efficiency Alliance (NEEA), has formed a partnership to develop Sustainable Municipal Operations Plans that documents sustainability and energy management best practices. The goal of this partnership is to determine how a City/municipality can actively manage energy as a controllable expense by following a predetermined operation protocol. The PSU team developed a framework of best practices for sustainable municipal operations in different categories including facilities, fleet, purchasing, operations and the work environment. After identifying pilot jurisdictions, the team applied these best practices to the current operations of local governments in …

Sustainable County Operations: Yamhill County, Oregon, Portland State University. Hatfield School Of Government. Center For Public Service, Ed Gallagher, Dave Rouse, Dennis Kurtz, Tanya Johnston

Center for Public Service Publications and Reports

Portland State University, Hatfield School of Government (PSU), and Northwest Energy Efficiency Alliance (NEEA), has formed a partnership to develop Sustainable Municipal Operations Plans that documents sustainability and energy management best practices. The goal of this partnership is to determine how a county/municipality can actively manage energy as a controllable expense by following a predetermined operation protocol. The PSU team developed a framework of best practices for sustainable municipal operations in different categories including facilities, fleet, purchasing, operations and the work environment. After identifying pilot jurisdictions, the team applied these best practices to the current operations of local governments in …

Sustainable Municipal Operations: Independence, Oregon, Portland State University. Hatfield School Of Government. Center For Public Service, Ed Gallagher, Dave Rouse, Dennis Kurtz, Tanya Johnston

Center for Public Service Publications and Reports

Portland State University, Hatfield School of Government (PSU), and Northwest Energy Efficiency Alliance (NEEA), has formed a partnership to develop Sustainable Municipal Operations Plans that documents sustainability and energy management best practices. The goal of this partnership is to determine how a City/municipality can actively manage energy as a controllable expense by following a predetermined operation protocol. The PSU team developed a framework of best practices for sustainable municipal operations in different categories including facilities, fleet, purchasing, operations and the work environment. After identifying pilot jurisdictions, the team applied these best practices to the current operations of local governments in …

Total Employer Cost Of Compensation Study -- Phase 2.0, Robert Winthrop, Phil Keisling, Masami Nishishiba, Max Bernstein, Bonnie Crawford, Jonathon Gant, Andre Lipinski

Center for Public Service Publications and Reports

In the spring and summer of 2012 the State of Oregon commissioned a study from Portland State University’s Center for Public Service to examine the single biggest cost of most government jurisdictions: personnel costs. Working closely with the League of Oregon Cities and the Association of Oregon Counties, the state and the CPS research team identified 21 different city and county jurisdictions in Oregon and southwest Washington, in addition to using state of Oregon data. The research team then identified 11 different job titles that were chosen for their range of duties and the relatively high degree of position comparability …

Gateway Center For Domestic Violence Evaluation Report, Portland State University. Hatfield School Of Government. Center For Public Service, Masami Nishishiba, Mathew Jones, Jillian Girard

Center for Public Service Publications and Reports

The Gateway Center for Domestic Violence, which opened in September 2010, is governed by the terms of an intergovernmental agreement between the City of Portland and Multnomah County, Oregon. The intergovernmental agreement established an Advisory Council. It also requires a formal evaluation of the Center. This report assesses the Gateway Center’s operation based on the success measures identified by the Gateway Center Advisory Council.

Oregon Department Of Administrative Services Customer And Employee Survey Results, Masami Nishishiba, Mariah Ann Kraner, Charlene Zil, Dennis Kurtz

Center for Public Service Publications and Reports

In order to obtain input from DAS customers and employees, the Department of Administrative Services (DAS), in partnership with the Executive Leadership Institute (ELI) at Portland State University, and Pivotal Resources Inc, conducted two surveys: one for customers and one for DAS employees. The purpose of the survey was to provide information to the HB 5002 External Working Group, and to inform and guide the change initiative at DAS.

The web-based customer survey was sent to State of Oregon employees electronically. Approximately 15,000 state employees and board members received the e-mail inviting them to participate in the customer survey. 1,656 …

Clackamas County Alternate Work Week Pilot Project, Masami Nishishiba, Jana Bitton, Dennis Kurtz, Charlene Zil

Center for Public Service Publications and Reports

In November 2008, Clackamas County, Oregon began a one-year pilot program: switching employees to an alternate four-day work week, with 10-hour workdays (typically 7:00 a.m. to 6:00 p.m., Monday through Thursday). About 828 of Clackamas County's 1,800 employees were affected by the program, which does not extend to emergency service providers.

This report summarizes the evaluation of Clackamas County’s alternate work week pilot project based on the data collected between November 2008 and July 2009.

Diversity Training Needs Assessment, Masami Nishishiba

Center for Public Service Publications and Reports

The Diversity Action Council of Wagner College requested a needs assessment for a diversity-training program for the Wagner campus community. A series of informal meetings with students, faculty, staff, and administrators was arranged on March 28, 2007.

Several key themes emerged from the various group discussions. They are organized in three categories: (a) Strengths, (b) Issues, and (c) What needs to be done.