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University of Wollongong

Faculty of Commerce - Papers (Archive)

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Full-Text Articles in Social and Behavioral Sciences

Championing Sme Ecollaboration, Lois Burgess, Michael L. Jones Jan 2012

Championing Sme Ecollaboration, Lois Burgess, Michael L. Jones

Faculty of Commerce - Papers (Archive)

Collaboration and eCollaboration are arguable necessities for firms in today's economic age. Gone are the times when a firm could stand alone in the market warding off the competitive pressures of rival firms. Today, just the competitive forces of globalization alone are significant drivers to enable collaboration amongst rivals. The advantages of collaboration and eCollaboration for SMEs are profuse, providing small firms a measure of economic security in a world in which many industries face hyper-competition, particularly from countries with very low costs of labor. In discussing the nature and advantages of eCollaboration, the need for an eCollaboration champion becomes …

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Tell Me Who You Think You Are And I Tell You How You Travel : Exploring The Viability Of Market Segmentation By Means Of Travelers' Stated Personality: Insights From A Mature Market (Switzerland), Christian Laesser, Anita Zehrer Jan 2012

Tell Me Who You Think You Are And I Tell You How You Travel : Exploring The Viability Of Market Segmentation By Means Of Travelers' Stated Personality: Insights From A Mature Market (Switzerland), Christian Laesser, Anita Zehrer

Faculty of Commerce - Papers (Archive)

People travel to different destinations for different reasons. In this study, we investigate the viability of market segmentation by personal traits (based on and exemplified by Jungian's MBTI variables) of travelers from Switzerland, by performing a data-driven a posteriori segmentation by means of k-means clustering. To identify the segmentation power of personal traits, this analysis is complemented with a multiple discriminant analysis as well as a number of contingency tests to identify differences between the segments. We identified four clearly definable segments, which differ in terms of the psychographic traits of the segment members but also in terms of some …

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Community Acceptance Of Recycled Water - Can We Inoculate The Public Against Scare Campaigns?, Byron Kemp, Melanie J. Randle, Anna Hurlimann, Sara Dolnicar Jan 2012

Community Acceptance Of Recycled Water - Can We Inoculate The Public Against Scare Campaigns?, Byron Kemp, Melanie J. Randle, Anna Hurlimann, Sara Dolnicar

Faculty of Commerce - Papers (Archive)

Without improved water resource management, it is predicted that water shortages will affect two-thirds of humanity by 2025. One solution that has traditionally faced fierce public resistance is recycled waste water. This study investigates the extent to which public communication strategies can influence community acceptance of recycled water, using the framework of Inoculation Theory. A four-phase experimental design was conducted. Participants completed an initial questionnaire and were then randomly assigned to a control group, a manipulation check group or a treatment group. A final follow-up survey measured changes in the dependent variable: stated likelihood of using recycled water for different …

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The Preponderant Causes Of The Usa Banking Crisis 2007-08, Eduardo Pol Jan 2012

The Preponderant Causes Of The Usa Banking Crisis 2007-08, Eduardo Pol

Faculty of Commerce - Papers (Archive)

Scientific research on the banking crisis 2007-08 has answered many important questions according to generally accepted methodological standards. However, there remains at least one outstanding question that has not been answered with methodological accuracy: What caused the severe USA banking crisis 2007-08? To address this question the paper uses a counterfactual definition of 'cause,' distinguishes between separable and non-separable causes, and employs a well-posed methodology for the causation analysis of singular events. In addition, first causes and preponderant causes are distinguished. The main result of this paper is that the preponderant causes of the banking crisis 2007-08 were securitization and …

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Why Do Some Business Relationships Persist Despite Dissatisfaction? A Social Exchange Review, Venkata K. Yanamandram, Lesley White Jan 2012

Why Do Some Business Relationships Persist Despite Dissatisfaction? A Social Exchange Review, Venkata K. Yanamandram, Lesley White

Faculty of Commerce - Papers (Archive)

This paper reviews the relevant theories and marketing literature to develop a theoretical foundation for understanding the process and outcome of struggling business-to-business (B2B) customer relationships. Specifically, the paper provides a social exchange perspective of the factors that influence the likelihood of dissatisfied customers remaining in a present relationship by serving as deterrents to discontinuing the relationship. In doing so, the paper identifies the common features of, noteworthy differences among, and gaps in these theories. The paper also connects determinant factors to an outcome variable in order to explain what drives a customer in managing an unsatisfying business relationship, and …

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Public Sector Commercial Orientation And The Social Contract: A Study Of Performance Management In A Non-Competitive Environment, Ali Rkein, Brian H. Andrew Jan 2012

Public Sector Commercial Orientation And The Social Contract: A Study Of Performance Management In A Non-Competitive Environment, Ali Rkein, Brian H. Andrew

Faculty of Commerce - Papers (Archive)

Purpose - The aim of this paper is to study the workings of commercial orientation, with a focus on performance management, in an environment that is characterised by limited competition between the public and the private sectors and a high level of government social responsibility. Design/methodology/approach - An interpretive case study approach is adopted for this study. It draws on primary data from interviews with key personnel in public sector organisations, and on secondary data from government publications such as annual reports and budget papers. Findings - This study shows that the market-based performance management system has failed to achieve …

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Designing Is Service Strategy: An Information Acceleration Approach, Pierre J. Richard, Tim Coltman, Byron Keating Jan 2012

Designing Is Service Strategy: An Information Acceleration Approach, Pierre J. Richard, Tim Coltman, Byron Keating

Faculty of Commerce - Papers (Archive)

Information technology-based innovation involves considerable risk requiring foresight; yet our understanding of the way in which managers develop the insight to support new breakthrough applications is limited and remains obscured by high levels of technical and market uncertainty. This paper applies discrete choice analysis to support improved empirical explanation of how and why decisions are made in information systems. A new experimental method based on information acceleration is also applied to improve prediction of future IS service strategies. Both explanation and prediction are important to IS research and these two behaviourally sound methods complement each other. Specifically, the combination of …

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The Contribution Of Vacations To Quality Of Life, Sara Dolnicar, Venkata Yanamandram, Katie Cliff Jan 2012

The Contribution Of Vacations To Quality Of Life, Sara Dolnicar, Venkata Yanamandram, Katie Cliff

Faculty of Commerce - Papers (Archive)

The contribution of vacations to people’s life satisfaction and Quality of Life (QOL) has recently attracted substantial attention among tourism researchers. Yet, most QOL scales do not include vacations: 7% explicitly measure vacations whereas 42% only include items relating to vacations within the broader Leisure domain. Leisure and vacations, however, differ substantially in nature with leisure referring to regular home-based activities and vacations being infrequent leisure activities away from home. As a consequence of the common amalgamation of vacations with leisure, there is limited knowledge about the specific contribution of vacations to people’s QOL. The present study (1) presents empirical …

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Hope For The Future: Identifying The Individual Difference Characteristics Of People Who Are Interested In And Intend To Foster-Care, Joseph V. Ciarrochi, Melanie J. Randle, Leonie M. Miller, Sara Dolnicar Jan 2012

Hope For The Future: Identifying The Individual Difference Characteristics Of People Who Are Interested In And Intend To Foster-Care, Joseph V. Ciarrochi, Melanie J. Randle, Leonie M. Miller, Sara Dolnicar

Faculty of Commerce - Papers (Archive)

High-quality foster placements can help a foster-child to thrive and can counter some of the risk factors normally associated with being a foster-child. Unfortunately, demand for foster-carers has been outstripping supply. The present study sought to identify the characteristics of people who have high potential to become a foster-carer. A large, representative sample from the general population (544 male; 544 female; Mage = 40.8; SD = 13) completed an anonymous survey that included comprehensive measurement of demographics, personal resources (e.g. social support), personal characteristics (e.g. hope) and foster-care interest, intentions and information seeking. Analyses revealed that people who sought information …

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Quality-Of-Life And Travel Motivations: Integrating The Two Concepts In The Grevillea Model, Sara Dolnicar, Katie Lazarevski, Venkata Yanamandram Jan 2012

Quality-Of-Life And Travel Motivations: Integrating The Two Concepts In The Grevillea Model, Sara Dolnicar, Katie Lazarevski, Venkata Yanamandram

Faculty of Commerce - Papers (Archive)

Over the past three decades, two bodies of literature have developed relatively independently: Quality of Life research in Psychology and Travel Motivations research in Tourism. Yet, the constructs underlying these two bodies of research are strongly interrelated. This book chapter: (1) reviews the Quality of Life research area with a specific focus on the role of vacations as a Quality of Life domain; (2) reviews prior work in the area of Travel Motivations with a specific focus on motivational segments which may be associated with differences in the importance people attribute to vacations in general; and (3) proposes a conceptual …

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The Impact Of Husband’S Job Loss On Partners’ Mental Health, Silvia Mendolia Jan 2012

The Impact Of Husband’S Job Loss On Partners’ Mental Health, Silvia Mendolia

Faculty of Commerce - Papers (Archive)

The objective of this paper is to examine the impact of job loss on family mental well-being. The negative income shock can affect the mental health status of the individual who directly experiences such displacement, as well as the psychological well-being of his partner; also, job loss may have a significantly detrimental effect on life satisfaction, self-esteem and on the individual’s perceived role in society. This analysis is based on a sample of married and cohabitating couples from the first 14 waves of the British Household Panel Survey. In order to correct for the possible endogeneity of job loss, data …

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Factors Affecting The Export Participation And Performance Of Thai Manufacturing Small And Medium Sized Enterprises (Smes), Yot Amornkitvikai, Charles Harvie, Teerawat Charoenrat Jan 2012

Factors Affecting The Export Participation And Performance Of Thai Manufacturing Small And Medium Sized Enterprises (Smes), Yot Amornkitvikai, Charles Harvie, Teerawat Charoenrat

Faculty of Commerce - Papers (Archive)

This paper employed the 2007 Thai Industrial Census to empirically examine the effects of firm-specific and industry factors on a firm’s decision to export and the export performance of 65,111 Thai manufacturing SMEs which are classified into eight submanufacturing groups. Six econometric models are indentified to capture linear and nonlinear effects of firm-specific factors as well as to analyze each industry effect for Thai manufacturing SMEs. Four limited dependent variable models (i.e., the probit model, the logit model, the linear probability model, and the Tobit model) are used to study the factors affecting a firm’s export decision and its export …

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Board Structure And Survival Of New Economy Ipo Firms, Nongnit Chancharat, Chandrasekhar Krishnamurti, Gary G. Tian Jan 2012

Board Structure And Survival Of New Economy Ipo Firms, Nongnit Chancharat, Chandrasekhar Krishnamurti, Gary G. Tian

Faculty of Commerce - Papers (Archive)

Research Question/Issue: This study examines the relevance of currently accepted best practice recommendations regarding board structure on the survival likelihood of new economy initial public offering companies. We argue that industry context determines governance outcomes.Research Findings/Insights: We study 125 Australian new economy firms listed between 1994 and 2002. Each firm is tracked until the end of 2007 for monitoring their survival. We find that board independence is associated with an increase in the likelihood of corporate survival. We also find that the benefits of board independence increase at a decreasing rate.Theoretical/Academic Implications: The standard best practice recommendation of board independence …

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Biclustering: Overcoming Data Dimensionality Problems In Market Segmentation, Sara Dolnicar, Sebastian Kaiser, Katie Lazarevski, Friedrich Leisch Jan 2012

Biclustering: Overcoming Data Dimensionality Problems In Market Segmentation, Sara Dolnicar, Sebastian Kaiser, Katie Lazarevski, Friedrich Leisch

Faculty of Commerce - Papers (Archive)

Data-driven market segmentation is a popular and widely used segmentation method in tourism. It aims to identify market segments among tourists who are similar to each other, thus allowing a targeted marketing mix to be developed. Typically data used to segment tourists are characterized by small numbers of respondents and large numbers of survey questions. Small samples and numerous questions cause serious methodological problems that have typically been addressed by using factorcluster analysis to reduce the dimensionality of data. Recently, factor-cluster analysis has been shown as an unacceptable solution to the problem of high data dimensionality in segmentation. In this …

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Layoffs And Urban Poverty In The State-Owned Enterprise Communities In Shaanxi Province, China, Zhiming Cheng Jan 2012

Layoffs And Urban Poverty In The State-Owned Enterprise Communities In Shaanxi Province, China, Zhiming Cheng

Faculty of Commerce - Papers (Archive)

This paper applies a mixed methods approach that combines qualitative and quantitative methods to examine urban poverty in China’s state-owned enterprise communities where laid-off workers concentrate. A sequential explanatory model using interviews, Participatory Poverty Assessments and community household survey on textile and military industries in Shaanxi Province of northwestern China shows that low-income households suffered multidimensional disadvantages. Qualitative techniques have helped to reveal the hidden aspects of poverty while statistical tools have captured holistic information on the communities. These approaches together (Q-squared) consider both the outsiders’ and insiders’ views on the laid-off poor and benefit the making of effective anti-poverty …

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Bragging Rights And Destination Marketing: A Tourism Bragging Rights Model, Gregory M. Kerr, Clifford Lewis, Lois Burgess Jan 2012

Bragging Rights And Destination Marketing: A Tourism Bragging Rights Model, Gregory M. Kerr, Clifford Lewis, Lois Burgess

Faculty of Commerce - Papers (Archive)

In a study seeking to understand destination choice, focus group participants consisting of travellers, mentioned the importance of ‘bragging rights’. Additionally, tourism marketers when interviewed about destination choice also referred to bragging rights. An online search of ‘travel’, ‘tourism’ and ‘bragging rights’ revealed thousands of links. Despite this, bragging rights has received limited attention in tourism research. This paper defines bragging rights, discusses its relevance to tourism and proposes a conceptual model suggesting how bragging rights can be managed by destination marketers to enhance destination image and consequently increase visitation.

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The Use Of Team-Based Learning As An Approach To Increased Engagement And Learning For Marketing Students: A Case Study, Paul Chad Jan 2012

The Use Of Team-Based Learning As An Approach To Increased Engagement And Learning For Marketing Students: A Case Study, Paul Chad

Faculty of Commerce - Papers (Archive)

Marketing educators are often faced with poor preclass preparation by students, declining student interest in attending classes as the semester progresses, and student complaints regarding previous bad experiences with team assessment activities. Teambased learning (TBL) is an innovative teaching strategy using semiformalized guidelines aimed to enhance student engagement and improve teamwork and, hence, overcome the typical problems faced by educators. This case study examines the firsttime use of TBL in a postgraduate marketing subject at an Australian university. The results indicate that the TBL innovation has a positive influence on student engagement and offers opportunities to assist learning. The study …

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Interest Rate Pass Through And The Asymmetric Relationship Between The Cash Rate And The Mortgage Rate, Abbas Valadkhani, Sajid Anwar Jan 2012

Interest Rate Pass Through And The Asymmetric Relationship Between The Cash Rate And The Mortgage Rate, Abbas Valadkhani, Sajid Anwar

Faculty of Commerce - Papers (Archive)

There is an ongoing controversy over whether banks’ mortgage rates rise more rapidly than they fall due to their asymmetric responses to changes in the cash rate. This paper examines the dynamic interplay between the cash rate and the standardvariable mortgage rate using monthly data in the post-1989 era. Unlike previous Australian studies, our proposed threshold and asymmetric error-correction models account for both the amount and adjustment asymmetries. We found that the Reserve Bank of Australia’s rate rises have a much larger and more instantaneous impact on the mortgage rate than rate cuts.

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Collaborative Network Success And The Variable Nature Of Trust, Ronald Beckett, Michael Jones Jan 2012

Collaborative Network Success And The Variable Nature Of Trust, Ronald Beckett, Michael Jones

Faculty of Commerce - Papers (Archive)

We observe that the nature of trust when viewed in a collaborative context can have varied implications and outcomes. For example, actors who may trust one another in one situation may not display the same level of trust in other situations. These trust variations arise as a result of differences in organisational competencies, the nature of the contract and the level of goodwill the collaboration expects. It is broadly agreed that trust is important in relation to collaborative ventures. In this article, we use the ARCON reference model as a framework to consider endogenous and exogenous aspects of trust important …

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Water Conservation Behavior In Australia, Sara Dolnicar, Anna Hurlimann, Bettina Grun Jan 2012

Water Conservation Behavior In Australia, Sara Dolnicar, Anna Hurlimann, Bettina Grun

Faculty of Commerce - Papers (Archive)

Ensuring a nation’s long term water supply requires the use of both supply-sided approaches such as water augmentation through water recycling, and demand-sided approaches such as water conservation. Conservation behavior can only be increased if the key drivers of such behavior are understood. The aim of this study is to reveal the main drivers from a comprehensive pool of hypothesized factors. An empirical study was conducted with 3094 Australians. Data was analyzed using multivariate linear regression analysis and decision trees to determine which factors best predict self-reported water conservation behavior. Two key factors emerge: high level of pro-environmental behavior; and …

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A Dissemination Methodology For Learning And Teaching Developments Through Engaging And Embedding, Lesley Treleaven, Chris Sykes, Jarrod Ormiston Jan 2012

A Dissemination Methodology For Learning And Teaching Developments Through Engaging And Embedding, Lesley Treleaven, Chris Sykes, Jarrod Ormiston

Faculty of Commerce - Papers (Archive)

Dissemination of learning and teaching innovation in higher education requires approaches to change that are socially contextualised, dynamic and self-reflexive. This article, therefore, presents a methodology for dissemination employing an embedding heuristic and engaging in participatory action research. The embedding approach emphasises three organisational domains of action: first, the capacity of communities of practice and distributed leaders to generate organisational commitment and seed activities; second, formal and informal organisational policies and procedures that provide reciprocal processes for initiating and systematically sustaining curricular change; and, third, accessible resources, tools and databases that support implementation of innovation. The methodology is applicable for …

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The Impact Of Migrant Remittances On Economic Growth: Evidence From South Asia, Arusha V. Cooray Jan 2012

The Impact Of Migrant Remittances On Economic Growth: Evidence From South Asia, Arusha V. Cooray

Faculty of Commerce - Papers (Archive)

Incorporating migrant remittances among other variables into a growth model, and employing panel data over the 1970-2008 period, this study investigates the impact of migrant remittances on economic growth in South Asia. Migrant remittances are found to have a significant positive effect on economic growth. A significant positive interactive effect of remittances on economic growth is detected through education and financial sector development.

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Sempls: Structural Equation Modeling Using Partial Least Squares, Armin Monecke, Friedrich Leisch Jan 2012

Sempls: Structural Equation Modeling Using Partial Least Squares, Armin Monecke, Friedrich Leisch

Faculty of Commerce - Papers (Archive)

Structural equation models (SEM) are very popular in many disciplines. The partial least squares (PLS) approach to SEM offers an alternative to covariance-based SEM, which is especially suited for situations when data is not normally distributed. PLS path modelling is referred to as soft-modeling-technique with minimum demands regarding mea- surement scales, sample sizes and residual distributions. The semPLS package provides the capability to estimate PLS path models within the R programming environment. Different setups for the estimation of factor scores can be used. Furthermore it contains modular methods for computation of bootstrap confidence intervals, model parameters and several quality indices. …

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An Activity-Theory Analysis Of Corporate Wikis, Helen M. Hasan, Charmaine C. Pfaff Jan 2012

An Activity-Theory Analysis Of Corporate Wikis, Helen M. Hasan, Charmaine C. Pfaff

Faculty of Commerce - Papers (Archive)

Purpose: Wiki technologies, which are popular in social settings, are beginning to contribute to more flexible and participatory approaches to the exploitation of knowledge in corporate settings. Through the lens of activity theory, this paper aims to investigate contentious challenges to organizational activities that may be associated with the introduction of corporate wikis, in particular the potential democratization of knowledge work. Design/methodology/approach: From a study of several cases of corporate wiki adoption, this paper presents and interprets two representative cases sampled to provide more generalized results. Qualitative data were collected through semi-structured interviews and observation. The analysis followed a systematic …

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Venture Capital And Executive Incentives In China, Jerry Cao, Qigui Liu, Gary G. Tian Jan 2011

Venture Capital And Executive Incentives In China, Jerry Cao, Qigui Liu, Gary G. Tian

Faculty of Commerce - Papers (Archive)

This paper examines the effect that venture capital (VC) has on the pay-performancerelationship in listed Chinese firms. We find that VC has a significantly positive effect onCEO compensation and the pay-performance relationship, such effect particularly stronger infirms needing more managerial efforts and discretions (higher growth opportunity or higherlevels of capital expenditure). In addition, we show that VC-backed firms with moremanagerial discretions are more likely to use stock options. The evidence suggests thatventure capital investors use more sensitive compensation contract for top executives inChinese when the need for managerial discretion is greater. Such compensation schemes byVCs enhance firm performance subsequently.

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The Iron Cage Of The Profession: A Critique On Closure In The Australian Accounting Profession, Ronald W. Perrin, Gregory K. Laing Jan 2011

The Iron Cage Of The Profession: A Critique On Closure In The Australian Accounting Profession, Ronald W. Perrin, Gregory K. Laing

Faculty of Commerce - Papers (Archive)

This paper seeks to contribute to the literature on the process of closure that occurs within the constructs of professions. The discussion in this paper focuses on the professional accounting bodies in Australia and how they have devolved a form of bureaucratic control over the education process through the credentialing of membership and accreditation of accounting degrees. Weber's theory of bureaucracy in conjunction with Closure theory provide the framework upon which this critique is drawn. Implicit in the regulatory role of the accounting bodies is the justification of the practice of accounting and the status of the members of the …

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Supply Chain Integration And Pathways Of Least Resistance, Tillmann Boehme, Paul Childerhouse, Eric Deakins, Denis Towill Jan 2011

Supply Chain Integration And Pathways Of Least Resistance, Tillmann Boehme, Paul Childerhouse, Eric Deakins, Denis Towill

Faculty of Commerce - Papers (Archive)

Exploratory, site-centred research used a systems theory lens to investigate real-world pathways to supply chainintegration. The longitudinal studies involved four New Zealand-based case companies and utilised a rigorous, multimethodsupply chain integration benchmarking procedure. Findings indicate that, regardless of best practicerecommendations, supply chain managers adopt the integration pathway favoured by senior management in order tosecure the level of authority they need for often cross-functional projects. Similarly when seeking to improve externalrelationships, integration pathways that would have the company negotiating from a position of strength are favoured,even though more effective negotiation strategies may be possible. In short, supply chain managers appear to …

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Marketing Measurement Revolution: The C-Oar-Se Method And Why It Must Replace Psychometrics, John R. Rossiter Jan 2011

Marketing Measurement Revolution: The C-Oar-Se Method And Why It Must Replace Psychometrics, John R. Rossiter

Faculty of Commerce - Papers (Archive)

Purpose – New measures in marketing are invariably created by using a psychometric approach based on Churchill’s “scale development” procedure. This paper aims to compare and contrast Churchill’s procedure with Rossiter’s content-validity approach to measurement, called C-OAR-SE.
Design/methodology approach – The comparison of the two procedures is by rational argument and forms the theoretical first half of the paper. In the applied second half of the paper, three recent articles from the Journal of Marketing (JM) that introduce new constructs and measures are criticized and corrected from the C-OAR-SE perspective.
Findings – The C-OAR-SE method differs from Churchill’s method by …

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Professionalism And Social Networking: Can Patients, Physicians, Nurses, And Supervisors All Be `Friends'?, Joy V. Peluchette, Katherine Karl, Alberto Coustasse, Phil Rutsohn, Dennis Emmett Jan 2011

Professionalism And Social Networking: Can Patients, Physicians, Nurses, And Supervisors All Be `Friends'?, Joy V. Peluchette, Katherine Karl, Alberto Coustasse, Phil Rutsohn, Dennis Emmett

Faculty of Commerce - Papers (Archive)

This study examines the use of Facebook by certified nurse anesthetist students. Our results showed that, contrary to expectations, most were neutral about faculty, physicians, and supervisors viewing their Facebook profiles but expressed concerns about patients seeing such information. Many (30%) of our respondents had observed unprofessional content posted on the social network sites of their classmates including: intoxication or substance abuse, profanity, sexually suggestive photos or comments, and negative work-related comments. A vast majority indicated they would accept a ‘friend’ request from their supervisor and a physician but not a patient. Surprisingly, about 40% had initiated a ‘friend’ request …

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Predicting Online Travel Purchases: The Case Of Switzerland, Christian Laesser, Anita Zehrer Jan 2011

Predicting Online Travel Purchases: The Case Of Switzerland, Christian Laesser, Anita Zehrer

Faculty of Commerce - Papers (Archive)

This paper examines why and under what conditions prospective travellers complete their bookings through online services compared to other methods. The study is based on a representative survey within 1,898 Swiss households, recording their travel behaviour during the entire year 2007. The results show that the likelihood of booking online increases if someone is drawn to a website to gather information in the first place and if the product sold through the website is transparent and well-understood (either 'per se' or because the customer is familiar with the product) or if any other booking-related communication would impose a financial charge …

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