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Graphics and Human Computer Interfaces Commons™
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Full-Text Articles in Graphics and Human Computer Interfaces
Mining Web-Functional Dependencies For Flexible Information Access, Saverio Perugini, Naren Ramakrishnan
Mining Web-Functional Dependencies For Flexible Information Access, Saverio Perugini, Naren Ramakrishnan
Computer Science Faculty Publications
We present an approach to enhancing information access through Web structure mining in contrast to traditional approaches involving usage mining. Specifically, we mine the hardwired hierarchical hyperlink structure of Web sites to identify patterns of term-term co-occurrences we call Web functional dependencies (FDs). Intuitively, a Web FD ‘x y’ declares that all paths through a site involving a hyperlink labeled x also contain a hyperlink labeled y. The complete set of FDs satisfied by a site help characterize (flexible and expressive) interaction paradigms supported by a site, where a paradigm is the set of explorable sequences therein. …
A Study Of Out-Of-Turn Interaction In Menu-Based, Ivr, Voicemail Systems, Saverio Perugini, Taylor J. Anderson, William F. Moroney
A Study Of Out-Of-Turn Interaction In Menu-Based, Ivr, Voicemail Systems, Saverio Perugini, Taylor J. Anderson, William F. Moroney
Computer Science Faculty Publications
We present the first user study of out-of-turn interaction in menu-based, interactive voice-response systems. Out-ofturn interaction is a technique which empowers the user (unable to respond to the current prompt) to take the conversational initiative by supplying information that is currently unsolicited, but expected later in the dialog. The technique permits the user to circumvent any flows of navigation hardwired into the design and navigate the menus in a manner which reflects their model of the task. We conducted a laboratory experiment to measure the effect of the use of outof- turn interaction on user performance and preference in a …