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Global Technical Communication And Content Management: A Study Of Multilingual Quality, Tatiana Batova
Global Technical Communication And Content Management: A Study Of Multilingual Quality, Tatiana Batova
Theses and Dissertations
The field of technical communication (TC) is facing a dilemma. Content management (CM) strategies and technologies that completely reshape writing and translation practices are adopted in an increasing number of TC work groups. One driving factor in CM adoption is the promise of improving quality of multilingual technical texts, all the while reducing time/cost of technical translation and localization. Yet, CM relies on automation and privileges consistency¯an approach that is problematic in global TC with its focus on adapting texts based on the characteristics of end-users.
To better understand the interdisciplinary dilemma of multilingual quality in CM, during my dissertation …