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Full-Text Articles in Artificial Intelligence and Robotics

Traccs: Trajectory-Aware Coordinated Urban Crowd-Sourcing, Cen Chen, Shih-Fen Cheng, Aldy Gunawan, Archan Misra, Koustuv Dasgupta, Deepthi Chander Nov 2014

Traccs: Trajectory-Aware Coordinated Urban Crowd-Sourcing, Cen Chen, Shih-Fen Cheng, Aldy Gunawan, Archan Misra, Koustuv Dasgupta, Deepthi Chander

Research Collection School Of Computing and Information Systems

We investigate the problem of large-scale mobile crowd-tasking, where a large pool of citizen crowd-workers are used to perform a variety of location-specific urban logistics tasks. Current approaches to such mobile crowd-tasking are very decentralized: a crowd-tasking platform usually provides each worker a set of available tasks close to the worker's current location; each worker then independently chooses which tasks she wants to accept and perform. In contrast, we propose TRACCS, a more coordinated task assignment approach, where the crowd-tasking platform assigns a sequence of tasks to each worker, taking into account their expected location trajectory over a wider time …


Hippi Care Hospital: Towards Proactive Business Processes In Emergency Room Services, Kar Way Tan, Venky Shankaraman Oct 2014

Hippi Care Hospital: Towards Proactive Business Processes In Emergency Room Services, Kar Way Tan, Venky Shankaraman

Research Collection School Of Computing and Information Systems

It was 2.35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH’s Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90% of A3 and A4 patients, non-emergency patients with moderate to mild symptoms, within 90 minutes of their arrival at the ED. The ED was not able to meet this performance goal and Dr. Edward Kim, the head of the ED at HCH, had …