Artificial Intelligence and Robotics Commons^™

A Smart Chatbot System For Digitizing Service Management To Improve Business Continuity, Asraa Mohammed Albeshr

Theses

Chatbots, also called digital systems that require a natural language-based interface for user interaction, are increasingly being integrated into our daily lives. These chatbots respond intelligently to voice and text and function as sophisticated entities. Its functioning includes the recognition of multiple human languages through the application of Natural Language Processing (NLP) techniques. These chatbots find applications in various areas such as e-commerce services, medical assistance, recommendation systems, and educational purposes. This reflects the versatility and widespread adoption of this technology. AI chatbots play a crucial role in improving IT support in IT Service Management (ITSM) for better business continuity. …

The Effect Of Using The Gamification Strategy On Academic Achievement And Motivation Towards Learning Problem-Solving Skills In Computer And Information Technology Course Among Tenth Grade Female Students, Mazyunah Almutairi, Prof. Ahmad Almassaad

International Journal for Research in Education

Abstract

This study aimed to identify the effect of using the gamification strategy on academic achievement and motivation towards learning problem-solving skills in computer and information technology course. A quasi-experimental method was adopted. The study population included tenth-grade female students in Al-Badi’ah schools in Riyadh. The sample consisted of 54 students divided into two equal groups: control group and experimental group. The study tools comprised an achievement test and the motivation scale. The results showed that there were statistically significant differences between the two groups in the academic achievement test in favor of the experimental group, with a large effect …