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Full-Text Articles in Family Medicine
The Core Of Care Management: The Role Of Authentic Relationships In Caring For Patients With Frequent Hospitalizations., Charlotte Grinberg, Margaret Hawthorne, Marianna Lanoue, Jeffrey Brenner, Dawn B Mautner
The Core Of Care Management: The Role Of Authentic Relationships In Caring For Patients With Frequent Hospitalizations., Charlotte Grinberg, Margaret Hawthorne, Marianna Lanoue, Jeffrey Brenner, Dawn B Mautner
Department of Family & Community Medicine Faculty Papers
In the movement to improve the health of patients with multiple chronic conditions and vulnerabilities, while reducing the need for hospitalizations, care management programs have garnered wide attention and support. The qualitative data presented in this paper sheds new light on key components of successful chronic care management programs. By going beyond a task- and temporal-based framework, this analysis identifies and defines the importance of "authentic healing relationships" in driving individual and systemic change. Drawing on the voices of 30 former clients of the Camden Coalition of Healthcare Providers, the investigators use qualitative methods to identify and elaborate the core …