Systems Engineering Commons^™

Practical Requirements Elicitation In Modern Product Development: A Multi-Case Study In Discontinuous Innovation, Michael King

Theses and Dissertations

Practical modern product development, specifically rapid, lean efforts to create new disrupting or specialized products, face constraints that require modified requirements elicitation (RE) techniques. Requirements elicitation conventions have not been updated to address the challenges of these approaches, and industry practitioners lack the tools to select the most efficient techniques. This study examines the RE approaches performed by three resource-limited teams conducting discontinuous new product development through a multi-case study to identify gaps between the literature and practice, with suggestions to fill them. Our findings suggest modern RE practices and challenges closely reflect those found by studies on RE in …

21st Century Leadership: Leadership In Challenging Times, Adam Morris

Operations Management Presentations

Our global society has experienced unprecedented changes in the last couple years. The COVID-19 pandemic created drastic changes to our personal and professional lives. We went to a virtual work and learning environment almost overnight. People in leadership positions had to make impossible decisions on items no one has ever experienced. With all the changes that are happing in our world, what does it take to be a leader in today’s global society? Do basic leadership principles from 30 years ago still apply? Watch the latest installment of the MSEM/MSOM Lunch & Learn Webinar Series that will discuss these leadership …

A Dual Perspective Towards Building Resilience In Manufacturing Organizations, Steven A. Fazio

Theses and Dissertations

Modern manufacturing organizations exist in the most complex and competitive environment the world has ever known. This environment consists of demanding customers, enabling, but resource intensive Industry 4.0 technology, dynamic regulations, geopolitical perturbations, and innovative, ever-expanding global competition. Successful manufacturing organizations must excel in this environment while facing emergent disruptions generated as biproducts of complex man-made and natural systems. The research presented in this thesis provides a novel two-sided approach to the creation of resilience in the modern manufacturing organization. First, the systems engineering method is demonstrated as the qualitative framework for building literature-derived organizational resilience factors into organizational structures …

A Framework For Adaptive Capacity In Complex Systems, Abdulrahman Alfaqiri

Engineering Management & Systems Engineering Theses & Dissertations

Complex systems are characterized by their high level of inter-connectivity, ambiguity, and emergence. Therefore, a failure in one element of a system (e.g. cyber layer) due to external or internal disturbances can lead to a cascade effect that may influence all elements of the system. Consequently, the complex system will not be able to perform its functional performance. Threats related to complex systems are very dynamic, fast, complex and damage can be severe. Thus, to respond to the dynamic and unpredictable nature of these threats, complex systems need to be highly adaptive to survive and thrive in the face of …

Measuring Risks Of Interdependencies In Enterprise Systems: An Application To Ghana’S Salt Enterprise, Yaw Mensah

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation describes the use of Functional Dependency Network Analysis (FDNA) for modeling risks resulting from dependencies among elements of enterprise systems with application to salt processing enterprise in Ghana. FDNA was developed to model dependencies among members of enterprise systems by highlighting two dimensions of dependency: strength and criticality. Nonetheless, the concepts and analytics for these two dimensions of dependencies needed further development and generalization in the context of project management and systems development in developing countries.

Managing risks within the interdependency in enterprise systems through integration will help improve global economic growth. Coherent theory for enterprise integration must …

A Systems-Based Framework For Design And Analysis Of An R And D Structure, Polinpapilinho F. Katina, Charles B. Keating, Luna M. Magpili

Engineering Management & Systems Engineering Faculty Publications

A critical challenge for managerial effectiveness and competitive advantage in research and development (R and D) organizations is developing an appropriate structural configuration. However, in finding an appropriate structural configuration, R and D managers are faced with unprecedented levels of uncertainty, ambiguity, and accelerating complexity, coupled with demands for increased productivity. This paper develops a systems-based framework to support rigorous design, analysis, and transformation of the structure for R and D organizations. The framework development includes: (1) a review of the literature for the nature and role of the structure in R and D management; (2) setting of the R …

Interpreting, Stephanie Jo Kent

Doctoral Dissertations

What do community interpreting for the Deaf in western societies, conference interpreting for the European Parliament, and language brokering in international management have in common? Academic research and professional training have historically emphasized the linguistic and cognitive challenges of interpreting, neglecting or ignoring the social aspects that structure communication. All forms of interpreting are inherently social; they involve relationships among at least three people and two languages. The contexts explored here, American Sign Language/English interpreting and spoken language interpreting within the European Parliament, show that simultaneous interpreting involves attitudes, norms and values about intercultural communication that overemphasize information and discount …

System Governance Analysis Of Complex Systems, Behnido Y. Calida

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop and deploy a systems-based framework for analysis of complex governance systems using a multimethodology research design. Two research gaps motivated this research: (1) lack of an integrated conceptualization of a system governance construct, (2) an absence of studies that consider both the governed and governing systems as well as the emergent interactions that arise from within complex governance systems.

The research focused on three primary questions: (1) What are the distinctive characteristics of governance?; (2) What system-based framework can be developed for analysis of governance in complex systems?, and (3) What results …

An Analysis Of Factors Affecting The Effective Use Of Knowledge Management In Counter Improvised Explosive Device (C-Ied) Operations, Umit Gencer, Rafael E. Landaeta, Resit Unal, C. Ariel Pinto, Gokay Sursal

Engineering Management & Systems Engineering Faculty Publications

Improvised Explosive Device (IED) is a weapon of choice and is likely to remain a major component of the Global War on Terrorism. It is critical that gaps in knowledge transfer are quickly addressed in order to more effectively equip personnel to counter IED (C-IED) threat. Therefore, the military must analyze the current Knowledge Management (KM) programs in C-IED arena in order to maximize transfer of knowledge derived from experience and skill to staffs and finally to commanders. This study investigates the factors that influence effective use of KM in C-IED operations in the military. The study suggests that effective …

Modeling And Evaluating Role And Team Work Processes Using The Improved Performance Research And Integration Tool, Holly A. H. Handley, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

The Human View architecture was designed to capture the human requirements of a system and to answer questions about the interactions between humans and systems. Data captured in the Human View can be used to populate a simulation model to evaluate the performance of the humans interacting in a work process. The work process model can be used to investigate different types of human system analyses, at both the role and team levels, and to identify the appropriate metrics to evaluate the results. This study examined individual role performance using the metrics readily available in the simulation tool, and then …

The Crew Workload Manager: An Open-Loop Adaptive System Design For Next Generation Flight Decks, Michael C. Dorneich, Bretislav Passinger, Christopher Hamblin, Claudia Keinrath, Jiri Vasek, Stephen D. Whitlow, Martijin Beekhuyzen

Michael C. Dorneich

This paper presents an open loop adaptive system intended to address workload imbalances in future, high-workload flight decks. Air traffic in Europe is expected to more than double by 2020. New technologies being proposed will significantly add to pilot roles and responsibilities, and has the potential to add further periods of high workload to pilot operations. The CAMMI (Cognitive Adaptive Man Machine Interface) program addresses human factors priorities in the aviation domain by developing concepts that balance operator workload, support added future operator roles and responsibilities and resulting new task and information requirements, while allowing operators to focus on the …

Nonprofit Management Through Effective Database Utilization, Jennifer Muscat

Industrial and Manufacturing Engineering

This project addresses problems found within a specific department within Lifewater International. Lifewater faces many unique challenges operating as a nonprofit. Like most nonprofits, elaborate costly solutions are simply not an option when solving department problems. This project addresses three interrelated problems within Lifewater’s Development and Communications Department. The three issues addressed are Volunteer Management, Donor Management, and Project Management. Each problem was examined to determine the areas for improvement that this project can handle and solve. Each problem was given an improved design. A Volunteer Management System was designed to increase volunteer utilization and appropriately match volunteers with appropriate …