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Full-Text Articles in Other Operations Research, Systems Engineering and Industrial Engineering

Improving Decision-Making Skills Of Nonprofit Professionals, Michael P. Johnson Jr., George Chichirau, Jason Wright Oct 2017

Improving Decision-Making Skills Of Nonprofit Professionals, Michael P. Johnson Jr., George Chichirau, Jason Wright

Michael P. Johnson

Nonprofits face gaps in organizational capacity, including program design and evaluation, but previous research suggests that capacity-building exercises have a positive effect. We describe a data analytics training workshop with staff from Boston-area nonprofits reflecting a wide range of sectors. Through analysis of participant work on case studies provided by the instructor, we examine how participants made sense of training materials, the various strategies employed by participants to solve three case study problems, and participant feedback about the session. Our findings provide a basis for novel interventions in community based operations research. 


All Models Are Wrong; Some Models Are Harmful, David Hunt, Michael P. Johnson Jr. Oct 2017

All Models Are Wrong; Some Models Are Harmful, David Hunt, Michael P. Johnson Jr.

Michael P. Johnson

We like to think that CBOR involves the application of analytical methods to "do good" locally, and, most will agree these efforts are "doing good". However, what is meant by "doing good" and how do we know when our models are not "doing good" and may in fact be doing harm? Some philosophers consider happiness as the only good, and utilitarianism is based on maximizing happiness. But maximizing happiness can create winners and losers, and are we really "doing good" as long as the pluses outweigh the minuses? This presentation will explore these topics using examples drawn from CBOR.