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Customer services -- Research<br />New products -- Development<br />Quality function deployment -- Case studies<br />Quality function deployment
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Application Of Quality Function Deployment In New Product And Service Development, Anusha Uppalanchi
Application Of Quality Function Deployment In New Product And Service Development, Anusha Uppalanchi
Masters Theses
"Quality Function Deployment (QFD) is a systematic process to integrate customer requirements into every aspect of the design and delivery of products and services. Understanding the customers wants or needs from a product or service is crucial to the successful design and development of new products and services. QFD is a system that utilizes customer demands to meet client missions by outlining what the customer wants in a service or product. QFD was used in this research to determine customer needs and thus to ensure that customer demands are met. This methodology is demonstrated using two case studies: Hydrogen Fuel …