Open Access. Powered by Scholars. Published by Universities.®

Operations Research, Systems Engineering and Industrial Engineering Commons

Open Access. Powered by Scholars. Published by Universities.®

2010

Masters Theses

Discipline
Institution
Keyword

Articles 1 - 12 of 12

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Quality Assurance In Engineering Education: A Systems Perspective, Mildred Genevieve Louidor Aug 2010

Quality Assurance In Engineering Education: A Systems Perspective, Mildred Genevieve Louidor

Masters Theses

Engineering education reform has been a topic of discussion for the last twenty years. The concern has only intensified in recent years as stakeholders strive to improve quality in engineering education. Today, stakeholders are recognizing that one of the keys to successful engineering education reform is in taking a systems view of higher education. Academic departments within the higher education system are organized around academic disciplines for the purpose of creating, transferring, and applying knowledge in three principal areas: teaching, research and service. This study addresses the need for quality improvement in the engineering higher education system by first completing ...


A Call Center Simulation Study: Comparing The Reliability Of Cross-Trained Agents To Specialized Agents, Louis Franklin Ali Iii May 2010

A Call Center Simulation Study: Comparing The Reliability Of Cross-Trained Agents To Specialized Agents, Louis Franklin Ali Iii

Masters Theses

Call centers are an important function of most companies’ day to day business activities. They are often the link between a company and its customers and hugely impact the customer’s perspective or point of view (POV) of a company. A call center in the most general sense is a place, representing a business, which receives inbound calls from customers and/or makes outbound calls to customers, the latter being most commonly referred to as telemarketing. There was a time when a typical call center strictly consisted of agents who handled inbound/outbound calls; these agents are considered specialized agents ...


Improving Resiliency Using Graph Based Evolutionary Algorithms, Jayakanth Jayachandran Jan 2010

Improving Resiliency Using Graph Based Evolutionary Algorithms, Jayakanth Jayachandran

Masters Theses

"Resiliency is an important characteristic of any system. It signifies the ability of a system to survive and recover from unprecedented disruptions. Various characteristics exist that indicate the level of resiliency in a system. One of these attributes is the adaptability of the system. This adaptability can be enhanced by redundancy present within the system. In the context of system design, redundancy can be achieved by having a diverse set of good designs for that particular system. Evolutionary algorithms are widely used in creating designs for engineering systems, as they perform well on discontinuous and/or high dimensional problems. One ...


The Effects Of Personal Protective Equipment Level A Suits On Human Task Performance, Yvette L. Simon Jan 2010

The Effects Of Personal Protective Equipment Level A Suits On Human Task Performance, Yvette L. Simon

Masters Theses

"First response teams dealing with hazardous substances often require the highest level of protection provided by Level A suits. These suits are fully encapsulating, bulky, and heat retentive. The effect of these suits on the wearer's ability to perform various tasks is of interest when it comes to human performance analysis. This research effort examined the effect of the Level A suit on fine motor and gross motor dexterity. Seven members of the National Guard's Civil Support Team (CST) performed a battery of six tasks designed to test these abilities. Tasks comprised the Minnesota Dexterity test and the ...


Incorporating New Technology Into Healthcare: An Analysis Of Performance, Acceptance, And Safety, Anthony Joseph Strawhun Jan 2010

Incorporating New Technology Into Healthcare: An Analysis Of Performance, Acceptance, And Safety, Anthony Joseph Strawhun

Masters Theses

"Each year, advances in the healthcare industry allows for better patient care and increased ability to save lives. Looking at standardized and common healthcare devices for both inside and outside the hospital environment, this research studied the tradeoffs and human factors that affect operator performance and patient survival. This research studied the impact of human factors and technology in the development and implementation of the automated external defibrillator for out-of-hospital use and the incremental advantages of SMArT infusion pump technology over traditional intravenous infusion pumps for in-hospital care. The study highlights the complex human factors of both products and establishes ...


Application Of Quality Function Deployment In New Product And Service Development, Anusha Uppalanchi Jan 2010

Application Of Quality Function Deployment In New Product And Service Development, Anusha Uppalanchi

Masters Theses

"Quality Function Deployment (QFD) is a systematic process to integrate customer requirements into every aspect of the design and delivery of products and services. Understanding the customers wants or needs from a product or service is crucial to the successful design and development of new products and services. QFD is a system that utilizes customer demands to meet client missions by outlining what the customer wants in a service or product. QFD was used in this research to determine customer needs and thus to ensure that customer demands are met. This methodology is demonstrated using two case studies: Hydrogen Fuel ...


Synergy Between Biology And Systems Resilience, Ashik Chandra Jan 2010

Synergy Between Biology And Systems Resilience, Ashik Chandra

Masters Theses

"Resilient systems have the ability to endure and successfully recover from disturbances by identifying problems and mobilizing the available resources to cope with the disturbance. Resiliency lets a system recover from disruptions, variations, and a degradation of expected working conditions. Biological systems are resilient. Immune systems are highly adaptive and scalable, with the ability to cope with multiple data sources, fuse information together, makes decisions, have multiple interacting agents, operate in a distributed manner over a multiple scales, and have a memory structure to facilitate learning. Ecosystems are resilient since they have the capacity to absorb disturbance and are able ...


A Value Model For Product Development Process Using Lean Principles, Salik Yadav Jan 2010

A Value Model For Product Development Process Using Lean Principles, Salik Yadav

Masters Theses

"This research presents a value quantification model for multi-stage product development Process (PDP) using lean value principles. The PDP stages considered in this research include conceptual development, systems design, detailed design and prototyping stages. The value at any of the PDP stages is formulated as a function of six factors: (a) importance of customer requirements, (b) cost of customer's ownership, (c) parts/service availability, (d) weighted average cost of capital, (e) information evolution, and (f) risk reduction. Factors (a)-(d) are adequately addressed in the literature. This study focuses on information evolution and risk reduction factors. These two factors ...


An Analysis Of The Integration Of Lean And Safety, Pankaj Mahesh Pai Jan 2010

An Analysis Of The Integration Of Lean And Safety, Pankaj Mahesh Pai

Masters Theses

"The lean philosophy has proven potential to help businesses improve productivity and reduce its losses. Lean can give businesses a cutting edge in this age of global competition. The fundamental principle of lean is to identify wastes in the system and reduce or eliminate them. There is a concern that during lean implementations, the focus on productivity may result in health and safety issues being ignored or worse, changes driven by lean may introduce new hazards. The relationship between lean and safety is not clearly understood. Lean and safety should be compatible. Both strive to improve processes. Both are against ...


Strategic Process Integration Of Energy And Environmental Systems In Wastewater Treatment Plants, Bharath Kumar Gangichetty Jan 2010

Strategic Process Integration Of Energy And Environmental Systems In Wastewater Treatment Plants, Bharath Kumar Gangichetty

Masters Theses

"Green environmental practices are increasingly important in combating serious global energy and environmental issues. Most wastewater treatment facilities were built when energy costs were not a concern; however, an increasing demand for energy, changing climatic conditions, and constrained energy supplies have resulted in the need to apply more energy-conscious choices in the maintenance or upgrade of existing wastewater treatment facilities. A detailed analysis of the majority of water and wastewater treatment services shows that most facilities operate far below the efficiency levels needed for effective energy use. Failure to comply with regulated environmental standards is also a problem. Although standards ...


Strategic Criteria For Evaluating Inland Freight Hub Locations, Robert Tyler Lipscomb Jan 2010

Strategic Criteria For Evaluating Inland Freight Hub Locations, Robert Tyler Lipscomb

Masters Theses

"The aim of this thesis is to develop criteria that can be used to evaluate the current capabilities and sustainability of inland freight hubs. A review of the literature highlights the need for a more efficient freight distribution system to combat supply chain deficiencies and the important role that inland freight hubs play in creating this system. Also in the literature is a call for a more comprehensive approach to hub development decisions and the use of multi-criteria decision analysis. The decision to devote resources to logistics developments in a specific region must consider many factors that are both quantitative ...


Residential Energy Monitoring: Missouri S&T Solar Village Development, Christopher David Wright Jan 2010

Residential Energy Monitoring: Missouri S&T Solar Village Development, Christopher David Wright

Masters Theses

"As energy costs are rising, public and private sector groups are searching for improved energy efficiency technology. Research tools for predicting residential energy usage are lagging behind commercial developments. Missouri S&T has a unique and strong opportunity to strengthen its involvement in the development of residential energy research and knowledge. The S&T Solar Village, a collection of homes designed for energy efficiency and renewable energy, is poised to support this research. This thesis develops a design for residential energy evaluation and data collection of the four solar homes in the Village. The energy evaluation system identifies over 300 ...