Operations Research, Systems Engineering and Industrial Engineering Commons^™

Multi-National Project Team Communications And Cultural Influences, Morgan E. Henrie

Engineering Management & Systems Engineering Theses & Dissertations

This exploratory case study dissertation examined multinational project teams' communication satisfaction as influenced by the project team's cultural attribute of power distance. Utilizing a exploratory case study, semi-guided interview research approach, ordinal scale data and open-ended contextual based question responses was obtained. This data was gathered from United States---Russia and Canada---Angola multi-national, complex, high technology oil transportation project teams. Triangulation data gathering techniques were utilized to obtain empirical data from multiple sources of data and multiple data types. Subsequent data analyses combined descriptive statistical analysis, graphical analysis, cluster analysis, and content analysis techniques to derive a theoretical construct of multi-national …

Determination Of The Impact Of A Human Capital Decision Cost Model On The Economic Performance Measures Of A Technical Services Company, Jeffery A. Temple

Engineering Management & Systems Engineering Theses & Dissertations

Human Capital has a major impact on cash flow management decisions in a Technical Services company. Decisions to hire or terminate employees to meet contract requirements affect the company's economic value. The objective of this research is to develop a model that assists management in establishing a starting point in making, as efficiently as possible, those decisions that impact employees' lives. To understand that impact, the operations and economic parameters of a Technical Services company are compared with those of a manufacturing company. This analysis establishes two · essential points for Technical Services organizations; first, that the capital investment decision …

Developing A Parametric Cost Model For Operating Costs Of Army Ground Combat Weapon Systems, James O. Winbush Jr.

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop a parametric cost model for predicting operating costs of Army ground combat weapon systems. The model is intended to be used during the first two phases of the Army's acquisition process. The research necessary to develop the model was guided by two questions: what weapon system characteristics (such as weight, horsepower, fuel consumption, primary mission, NBC protection, fire control and night fighting capability) impact directly on operating ground combat systems; and what is the form of the parametric model for operating costs for ground combat systems? The study extends the bounds of …

Meta-Ethnographic Development Of A Dialogue Methodology Applied To Organization Discourse, Shelley P. Gallup

Engineering Management & Systems Engineering Theses & Dissertations

A gap exists between theoretical stances that acknowledge the importance of dialogue as a dynamic within socially constructed structures, and "steersmanship" of those constructs--e.g., directing, intervening or transforming organizations. A "mechanism" which links theory with practice is missing, leaving practitioners with an acknowledgment of dialogue's central position, but without tools to enact this centrality in practice or research. This research constructs a conceptual model of dialogue, derived from the literature. Using this model as a base, the research seeks to generate a dialogue methodology bridging theory and practice with respect to organizational dialogue. The model, methodology, and research results are …

A Sociotechnical Systems Analysis Of The Approval Process For A Complex Public Works Proposal, James C. Pyne

Engineering Management & Systems Engineering Theses & Dissertations

This research applied sociotechnical systems theory to explore the process used by two elected bodies to decide upon adoption of a complex technical engineering proposal. The research used a modified sociotechnical systems conceptual framework that was developed by Pava (1983) for application to non-traditional work settings. Pava applied the conceptual framework to what he termed non-routine office work which is characterized by non-linear conversion flow, multiple, concurrent conversion processes and vocational separatism (Pava, 1983).

The research was designed as a multiple case study of two town councils each undertaking a decision process to approve or reject a public works proposal …

The Noaa Corps A Participant Action Research Of A Uniformed Service Facing Termination, Richard Eugene Marriner Ii

Engineering Management & Systems Engineering Theses & Dissertations

The NOAA Corps is a uniformed service of the Federal Government. It is composed of officers commissioned by the President of the United States as are the officers of the Air Force, Army, Coast Guard, Marines, Navy, and Public Health Service. "NOAA" is the acronym for the National Oceanic and Atmospheric Administration, an agency within the U.S. Department of Commerce.

On January 24, 1996 the Clinton administration formally proposed that the NOAA Corps be terminated on October 1, 1996. If this were to become reality it would be the first time in U.S. History that a uniformed service has been …

An Artificial Life Model Of Engineering Attrition Contemplation: Why Do Federally Employed Civilian Engineers Think Of Quitting?, John William Herweg

Engineering Management & Systems Engineering Theses & Dissertations

The research objective is, using engineer turnover, to develop an Artificial Life (A-Life) model and simulation methodology useful for studying behavioral variables of individuals in an organization.

One consequence of work stress is burnout, and its extreme expression is quitting or turnover. Various models have been used to explain and predict this behavior. Behavior models are useful tools to explore the ability of organizational policies to reduce stress levels and turnover. Advancing the usefulness of models is a goal which assists all research on human behavior. A-Life offers a new and different methodology for this purpose. It provides an ability …

A Total Systems Analysis Method For The Conceptual Design Of Spacecraft: An Application To Remote Sensing Imager Systems, Knut I. Oxnevad

Engineering Management & Systems Engineering Theses & Dissertations

Increased emphasis is being placed on improving the performance of space projects, within tighter budgets and shorter development times. This has led to a need for more efficient space system design methods. The research described here represents an effort to develop and evaluate such a method.

Systems engineering and concurrent engineering together provide the theoretical foundation for the method. The method, derived from both this theoretical foundation and ideas from experts in the space industry, emphasizes a total systems analysis approach, taking into account given mission requirements, and the mathematical modeling of interactions between system variables and between subsystems. The …

Comparing Traditional Statistical Models With Neural Network Models: The Case Of The Relation Of Human Performance Factors To The Outcomes Of Military Combat, William Oliver Hedgepeth

Engineering Management & Systems Engineering Theses & Dissertations

Statistics and neural networks are analytical methods used to learn about observed experience. Both the statistician and neural network researcher develop and analyze data sets, draw relevant conclusions, and validate the conclusions. They also share in the challenge of creating accurate predictions of future events with noisy data.

Both analytical methods are investigated. This is accomplished by examining the veridicality of both with real system data. The real system used in this project is a database of 400 years of historical military combat. The relationships among the variables represented in this database are recognized as being hypercomplex and nonlinear.

The …

An Approach For Representation Of Organizational Mental Models Using System Dynamics, Jörg-Peter Theissen

Engineering Management & Systems Engineering Theses & Dissertations

The concept of mental models has received much attention within recent years, especially within the context of organizational learning. This research is based on and departs from the Organizational Learning Process as developed by Keating, Robinson, and Clemson (1994). That process, which is based on a verbal representation of mental models, does not call forth the kind of change that is desired in Organizational Learning. This research investigates if mental models can be represented in the form of system dynamics models and inquires if this representation is beneficial to the process of Organizational Learning.

The research was designed as a …

Teamwork In The Workplace: A Discovery Of The Work Processes One Team Used To Meet Its Goals, Thomas Andrew Hassler

Engineering Management & Systems Engineering Theses & Dissertations

A century-old disagreement in academia surrounds the question of whether individuals acting alone accomplish all work or whether workers can truly act in concert to meet management's production requirements. Total Quality Management (TQM) is a powerful force today in the industrial world, and the formation of teams to solve short-term problems is one of its fundamental techniques. This dissertation focuses on a particular TQM team with the purpose of understanding the processes it used to meet its goals. This ten-member team functioned for about one year and was assigned goals leading to improved accelerator reliability. The investigator was a member …

Materials Recovery Facilities In The United States Virgin Islands: A Regional Facilities Location Model Study, Lloyd O. Prince Jr.

Engineering Management & Systems Engineering Theses & Dissertations

Continental municipalities have derived many benefits from the economies of scale associated with a regional approach to facilities location and management planning. Centralized solid waste processing facilities is an example. Island communities, however, surrounded by miles of ocean, are constrained to a fragmented approach to the facilities location solution. This research was conducted to determine if the regional paradigm suggested in the literature is applicable to a set of island communities connected by an ocean transportation infrastructure. A linear programming (LP) model, constraints and data requirements were developed and applied to a network of islands. A series of hypothetical material …

A Study Of Similarity And Analogical Decision-Making In Collaborative Design, Christopher Edward Weeks

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this study is to investigate the role of similarity and analogy in design communication and propose a descriptive representation of the analogical decision-making process in the context of engineering design. It is proposed that social, cultural, and contextual knowledge are brought to bear on statements of need in the form of analogy as a means to elicit and evince potential design solutions. A goal of this study is to identify communicative behaviors, representing process variables of analogical decision-making, that can be used to describe how design information is represented, manipulated, and conveyed in a collaborative design effort. …

A Sociotechnical Approach To The Study Of Semiautonomous Work Group Communication In Technical Organizations, Elizabeth B. Varnes

Engineering Management & Systems Engineering Theses & Dissertations

The sociotechnical aspects of group communication in semiautonomous technical work teams were investigated to understand how team members define "effective" group communication and what impact technical tools have on the group communication process. A team of workers with various technical backgrounds was selected for study. The study involved videotaped group sessions, a group training educational briefing and individual group member questionnaires. The results indicate that group members believed sharing information among group members was critical to successful communication and that certain technical tools could be effective during group meetings. The findings are congruent with the general theory that group communication …

Diffusion Of Total Quality Management: An Organizational Self-Production Perspective, Baizhong Zhao

Engineering Management & Systems Engineering Theses & Dissertations

American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation processes, which itself relies on an understanding of organizational self-organizing, for it is through this process that TQM gets diffused and becomes a core component of an organization's culture. Self-organizing is a so-called process-oriented approach, based on theory from cybernetics (Ashby, 1962; Steier & Smith, 1985; von Foerster, 1960), dissipative structure theory (Prigogine & Stengers, 1984), and chaos theory (Gleick, …

Cultural Transposition: Exploring Meanings Of And Strategies For Cross-Cultural Transfer Of Organizational Practices, Yongming Tang

Engineering Management & Systems Engineering Theses & Dissertations

The research objective is to study the phenomenon of transferring organizational practices which are conceptualized in one culture to another different culture. The purpose of the study is (1) to understand how cultural values and beliefs are manifested in behavior; (2) to explore how the Western organizational practices are interpreted and assimilated into an organization in an Eastern culture; and (3) to explore strategies for the fit between local cultural orientations and imported organizational practices. A qualitative, interpretive, and reflexive research methodology was developed to conduct this study.

The study was conducted in two phases. The first phase was designed …

Information Technology And Wealth: Cybernetics, History And Economics, Elin Whitney-Smith

Engineering Management & Systems Engineering Theses & Dissertations

Capitalism developed where and when it did because there was high information access. There was high information access because of a major advance in information technology--the press. Where the technology was not controlled by the "powers that be" there was economic growth and a shift in the entire social structure. Where it was controlled there was no structural change and there was economic ruin. The development of capitalism is a major step change in economic growth. It is also a major change in the way people organize themselves into groups.

Major step changes in the growth and in the organization …