Operations Research, Systems Engineering and Industrial Engineering Commons^™

Towards An Organizational Strategic Vitality Theory: A Study Of A Public Sector Board Of Directors, Keith L. Woodman

Engineering Management & Systems Engineering Theses & Dissertations

Boards of directors govern practically all organizations of significant size in the public and private sector. Improving the understanding of how boards function is critical because when boards fail, the results can be devastating. Little is understood about the functioning of boards of directors in the public sector, which accounts for a significant amount of the gross national product of the world's economy. The author observed a public sector board of directors for one year. Using the grounded theory research method to analyze the observations, he generated a theory of organizational strategic vitality that describes how a board of directors …

Emotional Intelligence And Its Potential In Engineering Management, Jesse Ray Toepfer

Engineering Management & Systems Engineering Theses & Dissertations

Assuming that the modern connotation of Emotional Intelligence (El) took shape with Wayne Leon Payne's 1986 dissertation, A Study of Emotion: Developing Emotional Intelligence, Self-Integration, Relating to Fear, Pain, and Desire, EI is nearing its thirtieth birthday. Relatively speaking, EI is still very young, and there are a handful of researchers who are still trying to explore and define El. Significant efforts have been made to develop the concept of EI, and the ramifications of EI on an individual's professional performance.

Often more technical and exacting in nature, the field of engineering management exhibits many aspects that are unique relative …

An Integrated Probability-Based Approach For Multiple Response Surface Optimization, Okay Isik

Engineering Management & Systems Engineering Theses & Dissertations

Nearly all real life systems have multiple quality characteristics where individual modeling and optimization approaches can not provide a balanced compromising solution. Since performance, cost, schedule, and consistency remain the basics of any design process, design configurations are expected to meet several conflicting requirements at the same time. Correlation between responses and model parameter uncertainty demands extra scrutiny and prevents practitioners from studying responses in isolation. Like any other multi-objective problem, multi-response optimization problem requires trade-offs and compromises, which in turn makes the available algorithms difficult to generalize for all design problems. Although multiple modeling and optimization approaches have been …

Crisis Management In Projects, Senol Nazikkol

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the processes, benefits and important tools of crisis management in projects. Crisis management is a system that helps managers to prevent and overcome crises. In this research, a general review about crisis, crisis management processes and tools are discussed. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further research and development in the area of crisis management in projects. Managers of projects can use this study for improving their projects and project-based organizations' crisis management …

A Dyadic Composition To Foster Virtual Team Effectiveness: An Experimental Study, Gamze Karayaz

Engineering Management & Systems Engineering Theses & Dissertations

The importance of effectiveness for virtual teamwork continues to gain momentum as technology and globalization of work accelerate. The implementation of virtual teams provides one approach to enhance competitiveness, overcoming the disadvantages of space and time differences through collaborative technologies. The influence of structure to virtual team performance has not been clearly established in the literature. The purpose of this research study was to investigate the effectiveness of a dyad structured approach for virtual teams using a quasi-experimental research design.

This research investigated four questions related to the influence of structure on virtual team effectiveness related to task performance, communication …

Multi-National Project Team Communications And Cultural Influences, Morgan E. Henrie

Engineering Management & Systems Engineering Theses & Dissertations

This exploratory case study dissertation examined multinational project teams' communication satisfaction as influenced by the project team's cultural attribute of power distance. Utilizing a exploratory case study, semi-guided interview research approach, ordinal scale data and open-ended contextual based question responses was obtained. This data was gathered from United States---Russia and Canada---Angola multi-national, complex, high technology oil transportation project teams. Triangulation data gathering techniques were utilized to obtain empirical data from multiple sources of data and multiple data types. Subsequent data analyses combined descriptive statistical analysis, graphical analysis, cluster analysis, and content analysis techniques to derive a theoretical construct of multi-national …

Determination Of The Impact Of A Human Capital Decision Cost Model On The Economic Performance Measures Of A Technical Services Company, Jeffery A. Temple

Engineering Management & Systems Engineering Theses & Dissertations

Human Capital has a major impact on cash flow management decisions in a Technical Services company. Decisions to hire or terminate employees to meet contract requirements affect the company's economic value. The objective of this research is to develop a model that assists management in establishing a starting point in making, as efficiently as possible, those decisions that impact employees' lives. To understand that impact, the operations and economic parameters of a Technical Services company are compared with those of a manufacturing company. This analysis establishes two · essential points for Technical Services organizations; first, that the capital investment decision …

Meta-Ethnographic Development Of A Dialogue Methodology Applied To Organization Discourse, Shelley P. Gallup

Engineering Management & Systems Engineering Theses & Dissertations

A gap exists between theoretical stances that acknowledge the importance of dialogue as a dynamic within socially constructed structures, and "steersmanship" of those constructs--e.g., directing, intervening or transforming organizations. A "mechanism" which links theory with practice is missing, leaving practitioners with an acknowledgment of dialogue's central position, but without tools to enact this centrality in practice or research. This research constructs a conceptual model of dialogue, derived from the literature. Using this model as a base, the research seeks to generate a dialogue methodology bridging theory and practice with respect to organizational dialogue. The model, methodology, and research results are …

Consortia As Technology Innovation Management Vehicles: Toward A Framework For Success In Venture Based Public-Private Partnerships, Ralph B. Saunders Ii

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to explore the approach by federal/state agencies, university, and private sector consortia to develop and manage commercialization of innovation technologies. The evaluation, support, and management of technologically based consortia has traditionally been held in the private sector. There is a somewhat mature literature guiding innovation management (Utterback 1996; Rosenberg et al. 1994; Quinn 1997, 1992) in the private sector. However, there is an increasing emergence of consortia consisting of universities, industrial/private sector entities, and government agencies joining in collaborative efforts to launch technology based initiatives. These consortia are non-traditional and the applicability of traditional …

A Proposed Approach To Iso Compliance And Validation For Metrology Laboratories, J. Lyle Bagley

Engineering Management & Systems Engineering Theses & Dissertations

International competition among metrology laboratories, as well as their customers, has intensified the incentive to seek either accreditation to ISO Guide 25 or ISO 9000 quality system registration for the laboratory. The debate continues as to which is more beneficial to the laboratory and its customers once the decision is made to pursue one or the other. This study addresses the advantages and limitations of each, and how best to prepare for complying with ISO standards. The literature was reviewed and ISO certification experts were questioned about these issues. The results were combined with new applications of existing operations research …

Developing Methods To Measure And Project Levels Of Combat Readiness In A Naval Aviation Squadron At The Unit Level, Michael Lawrence White

Engineering Management & Systems Engineering Theses & Dissertations

Among the various missions and levels in a military organization, the term "Combat Readiness" is defined in many ways. To a unit-level command, such as an aircraft squadron, it simply refers to the unit's capability to perform its assigned mission when called upon. The proof of that capability is evident in the aftermath of combat, however, it is too late at that point to address any shortcomings that may exist. The problem is, how can the unit effectively define, continuously measure, and confidently forecast its ability to perform in combat? A quantitative model based upon historical data that encompasses all …

An Evaluation Of The Implementation Of Total Quality Management In A Service Organization, Charles Stanford Stevens

Engineering Management & Systems Engineering Theses & Dissertations

This research consists of a formative evaluation designed to identify the steps necessary to revitalize a formerly successful Total Quality Management (TQM) process at a U.S. Navy engineering and logistics support organization. The research also developed a methodology to account for the fact that the investigator is a well-informed insider who served as one of the principle change agents for the TQM implementation.

The research is based on the researcher's observation that the major cause for the waning implementation was due to senior management and leadership issues and the organization-wide processes with which they interface. The investigation consisted of an …

Diffusion Of Total Quality Management: An Organizational Self-Production Perspective, Baizhong Zhao

Engineering Management & Systems Engineering Theses & Dissertations

American industries are in the process of a quality revolution. Most companies are busy implementing Total Quality Management (TQM) programs. However, the experience of both Japanese and American companies indicates that successful TQM implementation depends on an understanding of implementation processes, which itself relies on an understanding of organizational self-organizing, for it is through this process that TQM gets diffused and becomes a core component of an organization's culture. Self-organizing is a so-called process-oriented approach, based on theory from cybernetics (Ashby, 1962; Steier & Smith, 1985; von Foerster, 1960), dissipative structure theory (Prigogine & Stengers, 1984), and chaos theory (Gleick, …