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Employing A User-Centered Design Process For Cybersecurity Awareness In The Power Grid, Jean C. Scholtz, Lyndsey Franklin, Aditya Ashok, Katya Leblanc, Christopher Bonebrake, Eric Andersen, Michael Cassiadoro
Employing A User-Centered Design Process For Cybersecurity Awareness In The Power Grid, Jean C. Scholtz, Lyndsey Franklin, Aditya Ashok, Katya Leblanc, Christopher Bonebrake, Eric Andersen, Michael Cassiadoro
Journal of Human Performance in Extreme Environments
In this paper, we discuss the process we are using in the design and implementation of a tool to improve the situation awareness of cyberattacks in the power grid. We provide details of the steps we have taken to date and describe the steps that still need to be accomplished. The focus of this work is to provide situation awareness of the power grid to staff from different, non-overlapping roles in an electrical transmission organization in order to facilitate an understanding of a possible occurrence of a cyberattack. Our approach follows a user-centered design process and includes determining the types …