Other Computer Engineering Commons^™

Mobile Context-Aware Personal Messaging Assistant, Senaka Buthpitiya, Deepthi Madamanchi, Sumalatha Kommaraju, Martin L. Griss

Martin L Griss

A previous study shows that busy professionals receive in excess of 50 emails per day of which approximately 23% require immediate attention, 13% require attention later and 64% are unimportant and typically ignored. The flood of emails impact mobile users even more heavily. Flooded inboxes cause busy professionals to spend considerable amounts of time searching for important messages, and there has been much research into automating the process using email content for classification; but we find email priority depends also on user context. In this paper we describe the Personal Messaging Assistant (PMA), an advanced rule-based email management system which …