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California State University, San Bernardino

Journal

IT competencies

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Introducing Competencies In Organizations, Henk Plessius, Anand Sheombar, Pascal Ravesteyn Oct 2018

Introducing Competencies In Organizations, Henk Plessius, Anand Sheombar, Pascal Ravesteyn

Communications of the IIMA

In the fast-changing world of IT, relevant competencies are getting more important as these determine how successful you can function in practice. As a consequence, organizations are introducing competency frameworks like the European e-Competence Framework (e-CF, 2014) in their IT departments. However, for many organizations it is unclear what good practices and pitfalls are when introducing such a framework. In this paper this topic is studied by analysing 13 interviews with IT- and HR-managers who are (or recently have been) involved in a transition towards the use of competencies with their IT-staff.