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ASEAN Journal on Science and Technology for Development

2024

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Factors Affecting The Adoption Of Information Technology In Medium And Small Enterprises: A Case Study In Mekong Delta, Vietnam, Thy-Lieu Nguyen-Thi, Duy-Dong Le, Kieu-Chinh Nguyen-Ly, Trung-Tien Nguyen, Mohamed Saleem Haja Nazmudeen Jan 2024

Factors Affecting The Adoption Of Information Technology In Medium And Small Enterprises: A Case Study In Mekong Delta, Vietnam, Thy-Lieu Nguyen-Thi, Duy-Dong Le, Kieu-Chinh Nguyen-Ly, Trung-Tien Nguyen, Mohamed Saleem Haja Nazmudeen

ASEAN Journal on Science and Technology for Development

This research endeavors to discern the determinants influencing the adoption of information technology in the management practices of small and medium-sized enterprises (SMEs) situ-ated within the Mekong Delta region of Vietnam. Leveraging the Unified Theory of Ac-ceptance and Use of Technology (UTAUT), PLS-SEM, and ANN models, this study ranks the pivotal factors that impact the decision to integrate information technology into SME management. The identified factors, in order of significance, encompass (1) Support from State Agencies, (2) Managerial Qualifications, (3) Competitive Landscape, (4) Enterprise Scale, and (5) Employee Qualifications. The investigation encompasses 496 SMEs across the Mekong Delta and evaluates …