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A Superior Tool For Airline Operations, Michael C. Dorneich, Stephen D. Whitlow, Christopher A. Miller, John A. Allen
A Superior Tool For Airline Operations, Michael C. Dorneich, Stephen D. Whitlow, Christopher A. Miller, John A. Allen
Michael C. Dorneich
The Diversion Off-Gate Management Assistant (DOGMA) is a decision support tool that mitigates problems in making diversion decisions in the airline industry. DOGMA helps inexperienced dispatchers to provide superior and consistent diversion decisions that translate into minimizing the impact of time-critical diversion decisions and increasing the airline's ability to recover from severe schedule disruptions. The tool integrates multiple information sources to improve dispatchers' situation awareness of the current state of flight, aircraft, maintenance, crew, and passenger schedules.