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Assessing Required Hospitality Competencies Among Students, Industry Professionals, And Faculty, Angad Singh Dang

USF Tampa Graduate Theses and Dissertations

The purpose of this study was to identify the competencies important for success in the hospitality industry, based on the perceptions of hospitality faculty, professionals, and students. To identify the competencies, the research employed the following steps: initial survey development, input from a focus group panel of experts, review by validation panel of experts on revised survey, pilot study of process for final survey and data collection using the revised questionnaire. The study targeted hospitality students who were enrolled in a 4-year undergraduate degree program, faculty who taught in a 4-year hospitality under-graduate or graduate program, and hospitality professionals who …