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Final Report: The Ecosystem Of 21st Century Employer Supported Education And Training Initiatives, Kathy Harris, Jen Vanek,, Jill Castek, Gloria Jacobs

21CLEO Presentations and Publications

The 21st Century Learning Ecosystem Opportunities (21 CLEO) research was launched to increase understanding of the complexities of learning ecosystems in employer-supported education and training initiatives. This work envisions workplace learning as ecosystems shaped by a constellation of factors that operate in dependent and independent ways.

21st Century Learning Ecosystem Opportunities: Research And Findings, Jill Castek, Kathy Harris, Gloria Jacobs, Jen Vanek,

21CLEO Presentations and Publications

The 21st Century Learning Ecosystem Opportunities (21 CLEO) research was launched to increase understanding of the complexities of learning ecosystems. This report is a summary that aims to share insights about working learners employed in frontline service work, the types of education and training initiatives offered to them, and the outcomes from participating in such employer supported education and training initiatives. The findings shared here are drawn from the collection of presentations, blog posts, and other publications through which we have shared our insights along the way (cited throughout), as well as new material developed as part of our final …

When Enthusiasm For Learning Isn’T Enough, 21cleo Research Team

21CLEO Research Project Blog Posts

21CLEO Research Blog Post No.26

The Little Things Add Up, 21cleo Research Team

21CLEO Research Project Blog Posts

21CLEO Research Blog Post No.25

21cleo Research Team Draws On Critical Race Theory For New Peer Reviewed Article, 21cleo Research Team

21CLEO Research Project Blog Posts

21CLEO Research Blog Post No.24

Innovative Learning Group, Kathy Harris, Jen Vanek,, Jill Castek, Gloria Jacobs

21CLEO Presentations and Publications

No abstract provided.

Many Voices: Participants As Research Partners, 21cleo Research Team

21CLEO Research Project Blog Posts

No abstract provided.

Complexifying Paid Learning, 21cleo Research Team

21CLEO Research Project Blog Posts

No abstract provided.

“My Background Is A Little Bit More Than What I Am Now", 21cleo Research Team

21CLEO Research Project Blog Posts

No abstract provided.

Working Learners In An Workplace Learning Ecosystem, 21cleo Research Team

21CLEO Research Project Blog Posts

No abstract provided.

Learning And Job Advancement: Insights From A Follow-Up Questionnaire, 21cleo Research Team

21CLEO Research Project Blog Posts

Over the course of our research project, we were able to interview 27 working Learners employed in frontline service work in the US. Our plans to expand this data set and conduct in-person follow-up interviews was disrupted by the COVID-19 pandemic. In order to have some sense of what our participants' education, work, and lived experiences were like in the year after our interviews, we sent a follow-up questionnaire to all 27 in the summer of 2021 and received responses from 13 individuals. It was important for us to reconnect with these learners after more than a year of societal …

Considering Who Has Opportunities For Training And Advancement, 21cleo Research Team

21CLEO Research Project Blog Posts

The three working learners featured in this blog post represent contrasting experiences that help us to understand the level and quality of support from such mediators as has become evident in our research, and the resu Its on the careers of these learners. Al I names used are pseudonyms.

French As A Second Language Teaching: Identifying Methods That Improve Adult Learners’ Competencies, Nicole Moussallem

Electronic Theses and Dissertations

This thesis illustrates the inventive methods used in teaching French as a second language(FSL) to adult learners, in conjunction with principles of the innovative methodology in second language teaching and learning. This study will also offer new methods and materials to teach adult learners French as an additional language (Myers, 2012). Moreover, the literature review identifies studies that have been conducted with French as a second language teaching. The new methodology for teaching a foreign language (FL) relies on acquaintance and know-how aims. Consequently, formal/traditional teaching has been modified due to a lack of adult learners’ interest in learning language …

21st Century Learning Ecosystem Opportunities Convening, 21cleo Research Team

21CLEO Presentations and Publications

No abstract provided.

Critical Race Theory: Convening 2, Kathy Harris, Jen Vanek,, Jill Castek, Gloria Jacobs

21CLEO Presentations and Publications

We seek to identify the factors that incentivize frontline service workers to engage in workplace-sponsored learning activities that support development of 21st century skills, including specific workplace skills, digital literacy, English language and literacy, problem solving, and adult basic skills. Central to this study is elevating the voice of the working learner.

Understanding Learners Through Personna: Convening 1, Kathy Harris, Jen Vanek,, Jill Castek, Gloria Jacobs

21CLEO Presentations and Publications

We seek to identify the factors that incentivize frontline service workers to engage in workplace-sponsored learning activities that support development of 21st century skills, including specific workplace skills, digital literacy, English language and literacy, problem solving, and adult basic skills. Central to this study is elevating the voice of the working learner.

Naomi: Learning For Future Possibilities, 21cleo Research Team

21CLEO Research Project Blog Posts

We've published 5 blog posts that present different personas of working learners. These personas are drawn from our interviews with frontline worker learners across the country who are participating in employer-supported learning opportunities. The personas characterize aspects of a set of real people - capturing and blending them in order to create one story that illustrates a broader representation of a participant in an employer-supported educational program or course.

So, Why Persona?, 21cleo Research Team

21CLEO Research Project Blog Posts

A colleague asked us a thoughtful and compelling question - why did we create the personas and how do these personas help employers, human resources staff, people working in workforce education, and those in adult education? We wrote this blog post to address those questions.

Dani: Front-Line Supervisor Paid Hourly Seeking Certification For Advancement, 21cleo Research Team

21CLEO Research Project Blog Posts

In our final two blog posts we offer personas based on people who are working to earn a degree or certificate, including Regina: Healthcare worker seeking to establish a career and, here in our final persona to date, Dani, an hourly frontline supervisor who wants to earn a certificate and advance her career.

Regina: Healthcare Worker Seeking To Establish A Career, 21cleo Research Team

21CLEO Research Project Blog Posts

In this post, we share our fourth persona, this one based on people who are working to earn a degree or certificate.

Elise: Juggling Work, Required Training, And Long-Term Goals, 21cleo Research Team

21CLEO Research Project Blog Posts

In past posts we talked about how we are using persona as a research tool and our process for creating personas. In our last post we described Neberu, who is working to feel comfortable interacting with English speakers. In the next several posts we will continue to present the personas we have created.

Neberu: Working To Feel Comfortable Interacting With English Speakers, 21cleo Research Team

21CLEO Research Project Blog Posts

In the next several biogs we will continue to present the personas we have created based on our interviews with working learners.

Alimayu: College-Educated Retail Worker Learning English, 21cleo Research Team

21CLEO Research Project Blog Posts

In past blogs we talked about how we are using persona as a research tool and our process for creating personas. In the next several biogs we will present the personas we have created based on our interviews with working learners.

Using Critical Race Theory As A Lens To Understand Employer-Supported Education, Jill Castek, Kathy Harris, Gloria E. Jacobs, Jen Vanek

21CLEO Presentations and Publications

This work is part of a larger project focused on understanding a changing and dynamic learning ecosystem

● frontline service workers participate in workforce or employer supported learning opportunities.

● includes data from 45 interviews with worker learners and individuals who provide support to them, such as teachers, managers, and career navigators.

● Interviewees come from all parts of the United States and work in retail, healthcare, hospitality, transportation, and other industries.

21st Century Learning Ecosystem Opportunities Member Spotlight, 21cleo Research Team

21CLEO Presentations and Publications

Background & Our Study

Understanding a changing and dynamic learning ecosystem

● 45 interviews with worker learners and individuals who provide support to them

● Focus on the voices and experiences of Black, Indigenous, and People of Color (BIPOC)

● Multiple Advisory Group Convenings of diverse group of stakeholders: working learners, educators, researchers, employers, workforce development practitioners

● Ongoing dissemination of our work in over 20 blog posts reporting on our research as its unfolded

Persona Development: Unpacking The Process, 21cleo Research Team

21CLEO Research Project Blog Posts

In our last post, we introduced the concept of personas and discussed how we are using personas to create a compelling and approachable representation of our aggregated interview data with working learners. Our hope is that the personas we develop will help practitioners and program developers better understand the working learners' experiences. We have found that personas help us illustrate who working learners are and situate our findings within the existing instructional design paradigm. In this post, we discuss our process for creating person as.

Persona Development As A Research Tool, 21cleo Research Team

21CLEO Research Project Blog Posts

In order to make our description of working-learners who participate in employer-supported educational activities more vivid, we have taken a unique approach to better represent why characteristics of a particular learning opportunity may or may not align with working-learners' needs. This approach involves creating personas from interview data we've gathered in three areas: mandated courses and training, basic education, and degree or certificate attaining courses/programs.

All In One Place: References Cited In 21 Cleo Work, 21cleo Research Team

21CLEO Research Project Blog Posts

We have created a Google sheet that contains the resources that we've used in our blog posts so far. You can sort or filter the sheet by author, title, keyword, etc. to easily find what you're looking for. We've also included a brief summary of each article. You can download or save the sheet to your drive. We will continue to update it as we discover new materia I, so be sure to check back on occasion. We hope that you find it useful!

21cleo: First Year Recap, 21cleo Research Team

21CLEO Research Project Blog Posts

In this post, we recap our experiences, accomplishments, and challenges. We hope that by reviewing the past year, we can provide a sense of where we've been and set the stage for things to come.

What Factos Shape 21st Century Workplace Learning?, Kathy Harris, Jen Vanek,, Jill Castek, Gloria Jacobs

21CLEO Presentations and Publications

Adult learners take part in many different kinds of learning (in the workplace and beyond) Find out....what opportunities learners are offered and are taking part in. Encourage and Support….sustained participation and connections between and across settings.