Scholarship of Teaching and Learning Commons^™

Instructional Scaffolding Of The Acrl Framework For Information Literacy For Developmental Learners., Fabio Montella

Georgia International Conference on Information Literacy

Information literacy has become a necessary set of abilities for community college students to possess in this age of digital distribution. The plethora of information that is generated at an almost instantaneous rate has brought about the need for an information-literate student body with the ability to both decipher and utilize viable and valid information. However, the attainment of such abilities requires the comprehension of information literacy core concepts. These concepts, while instrumental, may be difficult to grasp without a foundation of practical familiarity, especially for students in developmental education courses.

In this presentation, Fabio Montella, Assistant Professor of Library …

Information Literacy On-Demand: How To Create An Online Library Readiness Mini-Course, Rachel Hooper

Georgia International Conference on Information Literacy

What do many academic librarians want? Required information literacy classes! When do they want them? Now! This poster will show how a large university developed an on-demand library readiness mini-course online that has recently become a requirement for all undergraduate orientation classes, both in-person and online. Furthermore, the online mini-course has been adopted by numerous faculty in research-based courses across varied subject areas throughout the University. Through a collaboration between librarians and faculty, the mini-course teaches students research skills, how to find books and journal articles, how to use InterLibrary Loan, how to get library and research assistance, and more. …

Panel: Are Students Our Customers? Perils And Pitfalls Of Students As Customers, Michael Latta, David J. Burns, Michael Mccall, Ismet Anitsal, Melek Meral Anitsal

Association of Marketing Theory and Practice Proceedings 2020

Customer service has been a part of marketing for years. A common definition is: “Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met.” This approach has been main streamed in higher education by Neal Raisman in his four books on the subject. This panel will present and discuss the perils and pitfalls of this approach in higher education along with a summary of an informal survey of marketing Professors.

Exploring Health Attitudes And Academic-Community Engagement Of Faculty At Accredited Schools And Colleges Of Public Health In The U.S., Maria I. Olivas

Electronic Theses and Dissertations

Academic-community collaborations (ACCs) help communities identify health problems/priorities, improve social determinants of health, engage in the design and implementation of projects, and provide students with opportunities to learn outside the classrooms. Extensive research has focused on exploring challenges, facilitators, lessons learned, and best practices for conducting ACCs and engaging in partnerships. Nevertheless, no studies have evaluated the intra-organizational health attitudes of faculty in schools and colleges of public health and their impact on academic-community engagement. Organizational health attitudes matter because these are basic underlying assumptions that can shape the culture of academic-community engagement at schools and colleges of public health. …