Education Commons^™

Medical School Middle Managers Learning To Successfully Work With Leadership To Navigate Organizational Change, Elizabeth G. Smith

Doctor of Education Program Dissertations

There is a lapse in research exploring middle managers at medical schools during an organizational change. The purpose of this qualitative phenomenological study was to examine the perceptions of middle managers during an organizational change to mitigate burnout and build resilience. The literature reviewed explored how stressors from organizational changes may impact medical school middle managers, leading to feeling less secure about their position and increasing middle managers’ stress leading to burnout. For an organizational change to be successful, middle managers must build trust with their staff, communicate with middle managers, and engage middle managers in the change process. Burnout …

Are You Blue? Personality, Communication, And Leadership, Hillary Gleason

Academic Chairpersons Conference Proceedings

This workshop will identify participants' dominant personality styles utilizing the True Colors questionnaire developed by Don Lowry in 1978. To that end, there will be a discussion on each color's communication and leadership strengths, weaknesses, and stressors. This is a fun activity that requires movement and most people enjoy. Finally, participants will be paired up with rotating partners and given a departmental chair scenario wherein they need to communicate and lead by utilizing what they have learned about dealing with the personality types of the colors. This exercise will help participants develop a strategic approach to their communication in order …

The First 100 Days As An Academic Department Chair, Dr. Sara Rutledge

Academic Chairpersons Conference Proceedings

This session will highlight lessons learned from the presenter’s first 100 days as an academic department chairperson. Topics covered will include: daily operations, faculty, students, alumni, enrollment, retention, academic planning, assessment, accreditation, compliance, governmental relations, articulations, technology, communications, marketing, community engagement, data management, budgeting, reporting, event planning, and initiatives.

Speaking To The Head And The Heart: Prioritizing Empathetic Communication In The Post-Covid Workplace, Kevin T. Caffrey

Administrative and Professional Faculty Research

As of August 2022, COVID-19 continues to affect our daily lives in physical, psychological, and financial ways. Many vulnerable individuals are struggling to adapt to returning to work and as a result, employee morale is at risk. In times of crises, empathy is needed in the workplace to support one another, but many leaders and employees may not have a firm grasp of the concept. This article seeks to define empathetic communication and explore the need for prioritizing empathy amid the current post-COVID-19 workplace. Through a literature review of empathy, psychological safety in the workplace, and crisis leadership, the author …

“A Cog In A Wheel That Gets It Done”: A Qualitative Study Of The Experiences Of Faculty Seeking Administrator Support, Lakesha Anderson, Mattea A. Garcia

Journal of the Association for Communication Administration

This qualitative study sought to determine the stressors that motivate faculty to seek administrator support and examined faculty experiences of administrator support. Participants were 27 full- and part-time faculty members who completed a seven-item online questionnaire. Findings show that many participants felt unsupported by their administrator while navigating the stressful situations for which they sought help. This lack of support led to negative departmental cultures and faculty feeling insecure, undervalued, and isolated. This study highlights the need for policies and practices designed to build relationships between faculty and administrators. Efforts to improve the faculty-–administrator relationship can lead to increased understanding, …

A Typology Of Perceived Negative Course Evaluations, Heather Carmack, Leah E. Lefebvre

Journal of the Association for Communication Administration

Instructors and administrators continue to debate the merit and value of using course evaluations to assess instructor effectiveness and course outcomes, especially when students see course evaluations as satisfaction surveys where they can unload negative and/or hurtful comments directed at instructors. Little is known about instructors’ perceptions of negative course evaluations. This study qualitatively examined faculty’s (N = 90) perceptions of negative course evaluation qualitative comments. Using a grounded analyst-constructed typologies approach, three types of negative course evaluation comments were identified: professional, personal, and performance. These types of negative comments call into question the disconnection between what students and instructors …

Advancing Women For The Presidency In Higher Education: Communication Competencies And Gender, Maria Dwyer, Surabhi Sahay

Journal of Research on the College President

The typical image of the academic president is shifting, with women occupying more presidential offices at colleges and universities, constituting an upward trend toward gender equity. An analysis of communication competencies and behaviors of academic presidents and governing board members in the context of hiring was conducted via interviews and surveys. Universities and colleges in the U.S. that had recently hired new presidents were sampled. Communication skills were identified as important factors that influenced board member’s perceptions of the candidates.

The Theoretical And Practical Basis Of Role Games In Teaching Foreign Languageges, Tursunoy Ravshanova, Ruzigul Karshieva, Makhkam Kuvvatov

Mental Enlightenment Scientific-Methodological Journal

The article touches upon the topic of using the method of role-playing games / simulations in teaching students’ foreign language. Particular attention is paid to the question of how this method can be used in universities to encourage students to make the most of a foreign language in class. The author draws attention to the fact that the types of role-playing games can be different depending on the level complexity and language skills of students, and that the correct choice is necessary role-playing game corresponding to the level of knowledge of the group. The article demonstrates that role-playing games which …

Creating (Socially-Distanced) Community In A Multi-Site, Multi-Disciplinary Department, Christina M. Wolfe

Academic Chairpersons Conference Proceedings

In this presentation, I discuss ways to facilitate a sense of community in a multidisciplinary department at a multisite community college in a time of social distancing.

Developing A Culture Of Professional Communication In A Foreign Language Of Management Students, Aisafar Bazarkulovna Murtazaeva, Toxir Baxtiyarovich Maxkamov

Mental Enlightenment Scientific-Methodological Journal

This article discusses the factors that contribute to the development of a culture of professional communication in the field of management and economics, as well as business in the process of communication between employees of industrial and economic management in the Uzbek-Russian-English languages during their service.

A Phenomenological Examination Of The Experience For Deaf Faculty Members In A Post-Secondary Institution In America, Amy Anne Schilling

Online Theses and Dissertations

The experience of Deaf tenure track or tenured faculty in post-secondary education is largely unknown. This qualitative phenomenological examination afforded six Deaf tenure track or tenured faculty to share their experiences. The purpose of this study is to share the day-to-day lived experience of Deaf tenure track or tenured faculty in post-secondary institutions. The goal of the study was to reveal areas of growths and strengths to allow institutions to better recruit, support, and retain Deaf tenure track faculty. Deaf faculty shared their experiences and have overcome barriers leading to success in their field. Interviews were conducted with each participant …

Stepping Down? Theorizing The Process Of Returning To The Faculty After Senior Academicleadership, Lisa Jasinski

Journal of Research on the College President

While scholars have devoted considerable attention to identifying and developing future academic leaders, scant empirical research has considered the firsthand experiences of senior leaders who returned to the faculty. This grounded theory study developed a theoretical understanding of the process of returning to the faculty after serving as a senior campus administrator. This research examined a common academic rite of passage using the analysis of interviews with 43 former college presidents, provosts, deans, and “other senior leaders” from a variety of postsecondary institutions. Academic leaders in the study characterized the process of returning to the faculty as mostly positive and …

Leading Through Change : 2020, Domenick J. Pinto

Academic Chairpersons Conference Proceedings

Having served as department chair and school director for 31 years, I have witnessed a tremendous evolution in the role of chair as economic, social and student climates have changed. My session will summarize collected data from chairs of departments of various sizes and types in order to discuss and understand better our ever changing role as we see responsibilities of delegating, leading change, creative budgeting and fundraising, grant writing and managing conflict become vital to our positions

Facilitating Communication With Diverse Teams, Maryjane Lewitt

Academic Chairpersons Conference Proceedings

Non- hierarchical communication structures are associated with greater clarity across all levels. These structures can be implemented in a variety of ways under different circumstances. A variety of communication processes should be implemented to improve communication with individualizing the technique to the type of information being communicated.

A Look At Vision: Perspectives Throughout The Organizational Hierarchy Of The Christian University Context, William Kyle Brantley

Electronic Theses and Dissertations

Research supports vision as a central tenet to leadership. Just as important as the content of vision is how it is communicated. However, once a vision is cast, far less is known about how it is communicated throughout the organization and how it influences members throughout the organizational hierarchy. For faith-based organizations like Christian colleges and universities, vision is particularly important as it serves to steer the institution toward a greater realization of its faith-based identity. This study contributes to the empirical research on vision, its communication, and its effect, as both the nature and impact of vision communication within …

Innovations For Communication: Innovations For Improving Honors Faculty-Student Communication, Caroline Simko, Sierra Grogan, Brianne Nickel, Ryan Elliot

Undergraduate Research

Prepare to embark on a journey of discovery in the realm of the Frederik Meijer Honors College (FMHC) and the student psyche that drives its operations. Over the course of the Winter 2019 semester, the Honors Course: Design Thinking to Meet Real World Needs addressed a problem as proposed by the Honors College Director, Roger Gilles. Using the Stanford method of Design Thinking, our team of four innovators empathized with our problem stakeholders, properly defined our problem, and innovated in order to create potential solutions which will later be prototyped and tested for efficacy. The following report outlines the entirety …

The Dynamic Developers Innovation Portfolio, Carrie Warner, Rosalie Gagnon, Brianna Newcomb, Hannah Samaan, Tyler Mckarge

Undergraduate Research

We appreciate your interest in the work of our team, The Dynamic Developers. We take great pride in the work we have done over the course of four months. Our research consisted of reading numerous scholarly articles, interviewing multiple stakeholders, and collecting feedback on our work through collaborator debriefs. From this portfolio, you will be able to see the Design Thinking Process we followed to develop a solution that will better student engagement at the Frederik Meijer Honors College. Our team consisted of five Honors College Students with diverse backgrounds and areas of study. Each team member brought different perspectives …

The Faculty Landing Page: Easy Access To Both Faculty Administrators Schedules, Ryan Vanoss, Sydney Sprau, Charity Foster, Rachel Mckay, Madelyn Conklin

Undergraduate Research

Despite the obvious successes that the Frederik Meijer Honors College has enjoyed in recent years, there are noticeable ways in which it can grow, the most visible of which, is the current agency that the students claim in the Honors College. Lack of student agency, or governance, is likely the manifestation of a deeper problem, however. We seek to solve the inability for the Honors College students and faculty/administration to develop rich and meaningful relationships, through which the students will be able to voice their concerns and thus help govern the Honors College. We believe that effective governance is built …

Effective Communication In Academia: It Goes Both Ways!, Domenick J. Pinto

Academic Chairpersons Conference Proceedings

This workshops explores both the positive and negative aspects of communication with faculty, staff and administration. It emphasizes the effectiveness of GOOD communication skills as well as the dangers of MISCOMMUNICATION. Case studies, audience participation, and excerpts from literature on the topic will be presented.

Talking To A Disgruntled Faculty Member, John R. Hamilton Jr

Academic Chairpersons Conference Proceedings

Talking with disgruntled department members can be frustrating. This presentation discusses how Crucial Conversations training was used to help faculty and staff learn to communication more effectively with supervisors and peers. Selected techniques will be discussed with workshop participants.

Effective Communication In Academia: It Goes Both Ways!, Domenick Pinto

School of Computer Science & Engineering Faculty Publications

This workshop explores both the positive and negative aspects of communication with faculty, staff and administration. It emphasizes the effectiveness of GOOD communication skills as well as the dangers of MISCOMMUNICATION. Case studies, audience participation, and excerpts from literature on the topic will be presented.

Field Notes: Visions, Missions, And Strategic Plans 101, Marie-Jose’ Caro, Edward F. Trombley Iii

Publications

This article revolves around the importance of strategic planning within academic offices and divisions, and how difficult it is to balance day to day work load with long-term strategic planning.

Promoting Community Through Caring Leadership: An Action Research Project, Hazel Claros

M.A. in Higher Education Leadership: Action Research Projects

The overall purpose of this study was to increase collaboration across USD’s decentralized graduate admission departments through the approach of caring leadership (Uusiautti, 2013). The study was guided by the overarching question: How can I use caring leadership (Uusiautti, 2013) within academic affairs to encourage effective collaboration and understanding and foster a sense of community across departments? It was also guided by the sub-questions: Does gender impact the practices of collaboration and exchange of ideas within decentralized admission offices? If so, how does the current culture and structure of USD’s graduate admission offices aid/impede the practice of caring leadership (Uusiautti, …

Community College Presidents And The Role Of Conversational Leadership, Jennifer K. Labounty

Dissertations

Purpose: The purpose of this phenomenological research study was to describe the behaviors that exemplary community college presidents practice to lead their organizations through conversation as depicted by Groysberg and Slind’s (2012) four elements of conversational leadership: intimacy, interactivity, inclusion, and intentionality.

Methodology: This qualitative, phenomenological study described the lived experiences of exemplary community college presidents as they lead their organizations through the use of conversational leadership. The sample population for this study was community college presidents who met the criteria of exemplary from single-college districts in Southern California. Data were gathered and triangulated from semistructured, in-depth interviews, participant observations, …

The Dean-Chair Dyad: Developing An Effective Relationship With Your Dean, Craig D. Hlavac

Academic Chairpersons Conference Proceedings

The department chairperson must effectively relate with their academic dean in order to successfully advocate for their department. Financial resources, human resources, facility prioritization, and curriculum decisions are all contingent on the dean’s approval. However, many chairpersons are unsure how to develop a trusting, collaborative relationship with their dean. This session will outline the distinctive roles of the chairperson and the academic dean and will present strategies for cultivating this important relationship. Ideas for resolving current conflicts as well as avoiding future tension will be discussed. The session will conclude with the review of common dean/chair scenarios for small-group discussion.

Organizational Communication: Perceptions Of Staff Members' Level Of Communication Satisfaction And Job Satisfaction, Priti Sharma, James Lampley, Donald W. Good

Donald W. Good

The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted.

The results of the study indicated that gender differences and the number of years in service do not seem to make a significant difference in the level of satisfaction among staff members, but the level …

Taking The Lead: Initiating Change As A New Chairperson, Craig D. Hlavac

Academic Chairpersons Conference Proceedings

Academic department chairpersons are often asked to lead without management training, prior experience, or formal mentorship. These same chairpersons are frequently faced with initiating change in departments that have operated similarly for years – perhaps decades. What is the first step? What should a new chair do to begin the discussion about change without alienating the faculty? This session will provide participants with practical, research-based strategies for defining the roles of the chair position, building trust within the faculty, and beginning a dialogue focused on meaningful change. Opportunities for small-group discussion as well as scenario-based discourse will be included.

Leading Departments With Contingent And Tenure-Eligible Faculty: Strategies And Solutions, Diana L. Ashe, Matthew L. Tenhuisen, Colleen A. Reilly

Academic Chairpersons Conference Proceedings

Leadership and communication strategies for leading departments that include both contingent and tenure-eligible faculty through three case studies, dealing with 1) voting rights and other claims upon resources; 2) a lack of career milestones, making contingent faculty feel “stuck”; and 3) ways to value contributions of contingent faculty.

20161020: College Of Business, 1973-1987, College Of Business

Guides to University Archives

These items include materials from the College of Business at Marshall University from 1973-1987. Items were received in 2016 and include notable materials from the college's newsletter, correspondence from the dean, and special study's on the desirability of advertising for graduate school and future development of WV in terms of economic growth. This is not an exhaustive list. Please download the finding aid for a full list of contents.

Understanding & Communicating Business Program Outcomes Through Visualization And Mapping, Kelli Schutte

Academic Chairpersons Conference Proceedings

This session will share the process and outcome of a business program curriculum assessment. The assessment includes conceptual frameworks, curriculum mapping and data visualization to convey results. The process of developing the plan, collecting data and conveying results will be shared.