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Lessons Learned From Coordination Theory: Towards A Model Of The Networked Enterprise, Hubert Oesterle, Elgar Fleisch

Hubert Oesterle

This paper discusses IT-enabled collaboration of business units (Business Networking) on the business processlevel. It’s goal is to develop a model which helps companies in the networked economy to design and managetheir cross-company business processes. We elaborate an approach which combines findings of network theoryand business process re-engineering using results of coordination theory. To reduce complexity, we split thenetworking problem into five coordination areas. We find that describing business networks with the aid ofcoordination areas allows a networked enterprise to consistently orient itself towards the processes of itspartners, in particular those of its customers and suppliers. The model of the …