Technology and Innovation Commons^™

Institutional Satisfaction With Online Program Management (Opm) Providers, Michael Graham

Dissertations

Abstract

The online program management (OPM) industry is a multibillion-dollar business that works with the higher education industry. Once primarily a tuition revenue share model that marketed and enrolled new programs for institutions, the OPM business is evolving. Fee-for-service payments and services such as coaching and instructional design are now part of the OPM landscape. Although higher education institutions are spending billions of dollars, there has been very little academic research into this phenomenon. This study examines the satisfaction of higher education institutions with OPM providers. This quantitative study utilizes Oliver’s expectation confirmation theory to understand why institutions may be …

The Impact Of Digitalization On International Expansion: A Study On Market Entry Strategy Based On The Integration-Responsiveness Framework, Thian Kiang Tan

Dissertations and Theses Collection (Open Access)

Digitalization has accelerated the growth and creation of new business models. There are more unicorn companies (a non-public company valued at more than US$1B) in the last 10 years than the decades before it. The use of digital technologies presents new opportunities for digitally active firms to capture growth in a new market. This paper studies how digitalization influences the internationalization process of the firm and its mode of entry into a foreign market. Drawing on existing literature on digitalization, this paper creates a novel approach to study the effect of digitalization by classifying firms based on their market business …

The Revenue Operations (Revops) Framework: A Qualitative Study Of Industry Practitioners., Oliviero Mottola

Dissertations and Theses

In recent years Revenue Operations or RevOps has emerged in professional circles as a new approach to manage Sales, Marketing and Customer Success teams in the context of b2b sales. In practitioner circles, RevOps definitions range from the increased collaboration of the three job functions to an all-out creation of job function within organizations. While the subject of interdepartmental alignment has been covered extensively in academia (albeit not exhaustively), RevOps as a term and set of practices has received no attention and industry practitioners struggle to find a unified set of best practices that isn’t coming from organizations trying to …

Refining Adaptation And Its Onset: Signals Of Financial Innovation That Trigger Strategic Attention In Financial Services, Andrew Sarta

Electronic Thesis and Dissertation Repository

Organizational adaptation is one of the most important concepts in strategic management. Historical conceptions suggest that without it, organizations are likely to succumb to inertia in dynamic environments and with it, organizations are likely to thrive. Despite its rich scholarly history, organizational adaptation continues to lack clarity and is often conflated with market entry, performance, or survival. More importantly, managers do not have a meaningful way to determine whether their organization is well-adapted or maladapted. Knowing when organizations begin to adapt to their changing environments subsequently becomes a difficult question to answer. In this thesis, I develop much-needed clarity to …

Critical Success Factors Research Based On The Whole Process Practice Of Guangxi Laibin B Electricity Power Plant Bot Project, Liujiang Feng

Dissertations and Theses Collection (Open Access)

Given the lack of research on the critical success factors of the whole process of BOT projects, this paper conducts research on the BOT projects in Fujian Meizhou Bay, Guangdong Shajiao, and Guangxi Laibin, which applies the critical success factor (CSF) model analysis, and uses scientific questionnaire scoring evaluation to determine the success or failure of the BOT projects. The research results of the paper are in line with the local governments’ summaries and evaluation of the power plants after the end of the projects. This paper uses a mixed research method combining "expert argument + questionnaire + case analysis" …

Organizing For- And In- The Digital Age: A Case Of The Indian Banking Industry, Mayur Prataprai Joshi

Electronic Thesis and Dissertation Repository

For striving and thriving in the digital age, while firms are rushing to digitally transform their organizing practices as well as offerings, scholars are tasked with revisiting the assumptions of extant theories to unpack the phenomenon of organizing for- and in- the digital age. This thesis focuses on distinct facets of this phenomenon. In particular, I examine the firm strategies and work practices of practitioners in Indian banking and financial organizations (Essays 1, 2), as well as the work practices of academic researchers (Essay 3), as they engage with digital technologies.

The first essay elaborates on and tests the theory …

Public Perceptions Of Hydrogen As An Energy Vector And Aid To Decarbonisation In The Republic Of Ireland, Colm Delaney

Masters

In the face of global commitments to decarbonise society by 2050, there is growing excitement surrounding the potential of hydrogen to emerge as a solution to many decarbonisation challenges. A transition to hydrogen as an energy vector in place of fossil fuels such as natural gas will require a significant transformation of existing energy policy, infrastructure, and regulations. While the technical aspects of a potential transition to hydrogen as an energy vector are undergoing large scale research, much of which is moving into the trial phase, it is widely presumed that a transition would be met with the widespread acceptance …