Technology and Innovation Commons^™

Gradual Changes In Repeat Customers' Adoption Behavior Toward Responses To Mobile Direct Mail Coupon Promotions, Shahriar Akter

Shahriar Akter

Service businesses record the number of visitors as a measure of the performance of their business. However, summarized observations such as the total number of visits per month provide little insight on individual-level visiting behavior. In addition, behavior may change over time, especially in a swiftly changing environment induced by mobile promotions. This paper presents an individual level model for shop visiting behavior based on data of a beauty salon. The model focuses on gradual changes toward responses to mobile direct mail (DM) coupons based on the shop visit interval (SVI) of the beauty salon. This means that as someone …

Hybrid Mail, Status, Possibilities And Scenarios, Jacob Johnsen

Jacob Johnsen, MSc

Overview of solutions and possibilities as well as past experiences with the use of hybrid mail.

Leading Firms As Knowledge Gatekeepers In A Networked Environment, Deogratias Harorimana Mr

Dr Deogratias Harorimana

This chapter introduces the role of the knowledge gatekeeper as a mechanism by which knowledge is created and transferred in a networked environment. Knowledge creation and transfer are essential for building a knowledge based economy. The chapter considers obstacles that inhibit this process and argues that leading firms create a shared socio-cultural context that enables the condivision of tacit meanings and codification of knowledge. Leading firms act as gatekeepers of knowledge through the creation of shared virtual platforms. There will be a leading firm that connects several networks of clients and suppliers may not interact directly with one another, but …

Eine Serviceorientierte Architektur (Soa) Für Die Integration Von Rfid-, Sensor- Und Lokalisierungsdaten Im Facility Management, Daniel Hanhart, Christine Legner, Hubert Oesterle

Hubert Oesterle

RFID-, Sensor- und Lokalisierungstechnologien werden die Abläufe im Facility Management künftig stark verändern. Angesichts der hohen Kosten des Vorort-Einsatzes eines Mitarbeiters und der verteilten Standorte von Immobilien bieten diese Technologien Immobilienbetreibern die Chance, ihre Kostenstrukturen durch hoch integrierte Abläufe zu optimieren und sich im Wettbewerb durch Zusatzleistungen zu differenzieren. Die Integration mobiler und ubiquitärer Technologien in bestehende Systemlandschaften erfordert jedoch die Implementierung zusätzlicher Infrastrukturkomponenten und Schnittstellen. In der Vergangenheit war dies mit dem Einsatz verschiedener, proprietärer Technologien verbunden und führte zu komplexen, schwer beherrschbaren Integrationslösungen. Ausgehend von Anwendungsszenarien in der Instandhaltung von Immobilien zeigt der vorliegende Beitrag, welchen Beitrag Serviceorientierte …

Coercing Consensus: Unintended Success Of The Octopus Electronic Payment System, Leung-Sea, Lucia Siu

Prof. SIU Leung-sea, Lucia

This paper contrasts the success and failure of two electronic payment systems in Hong Kong, Octopus and Mondex, during 1996-2002. The case illustrates the new properties of electronic currencies, and provides insights for product designers and regulators. Mondex was endowed with the full legal status of money, launched by a mammoth banking group, with Mondex cards given away for free to consumers. Yet the Mondex system went into oblivion within five years. Octopus started as a modest stored value transport ticket that required a deposit. It ended up as a city-wide multipurpose payment card used by 95% of the adult …

Tercer Congreso Nacional De Organismos Públicos Autónomos, Bruno L. Costantini García

Bruno L. Costantini García

Tercer Congreso Nacional de Organismos Públicos Autónomos

"Autonomía, Reforma Legislativa y Gasto Público"

Independent Living, Hubert Oesterle

Hubert Oesterle

No abstract provided.

A Guideline For The Design Of Collaborative Business Models In The Field Of Ambient Assisted Living, Philipp Osl, Ernst Sassen, Hubert Oesterle

Hubert Oesterle

No abstract provided.

Wettbewerb Der Geschäftsmodelle, Hubert Oesterle

Hubert Oesterle

No abstract provided.

Vernetzte Geschäftsmodelle Bei Banken, Hubert Oesterle

Hubert Oesterle

No abstract provided.

Service And Document Based Interoperability For European Ecustoms Solutions, Tobias Vogel, Alexander Schmidt, Alexander Lemm, Hubert Oesterle

Hubert Oesterle

No abstract provided.

Global Data Synchronization – Lösungsansatz Für Das Überbetriebliche Produktstammdatenmanagement Zwischen Konsumgüterindustrie Und Handel?, Jan Schemm, Christine Legner, Hubert Oesterle

Hubert Oesterle

Abgestimmte Produktstammdaten bilden die Grundlage elektronischer Geschäftsbeziehungen zwischen Handels- und Industrieunternehmen. Obwohl Handel und Industrie sich schon vergleichsweise lange mit dem elektronischen Austausch von Produktdaten beschäftigen, konnten sich weder der EDI-basierte, bilaterale Stammdatenaustausch noch der multilaterale Ansatz über Datenpools durchsetzen. Seit Mitte 2004 verfolgt das Global Data Synchronization Network (GDSN) einen neuen Lösungsansatz, mit dem Ziel, einen m:n-fähigen elektronischen Produktstammdatenaustausch zu etablieren. Die Ankündigungen von führenden Handelsunternehmen wie WALMART, AHOLD oder TESCO sowie Konsumgüterherstellern wie NESTLÉ, PROCTER GAMBLE oder KRAFT FOODS schüren ebenso wiedie aktuelle Konsolidierung unter den Stammdatenpools die Erwartungen. Der vorliegende Beitrag untersucht die Fragestellung,inwieweit GDSN die notwendigen …

Little Johnny And The Wizard Of Os: The Pc User As A Fool Hero, Dariusz Jemielniak

Dariusz Jemielniak

This chapter is an attempt to analyze the social perception of a computer user as a fool in the eyes of IT support professionals. It relies on a storytelling analysis of anecdotes and horror stories of really stupid users, shared by IT support people on the Internet fora.

Praca Oparta Na Wiedzy. Praca W Przedsiębiorstwach Wiedzy Na Przykładzie Organizacji High-Tech, Dariusz Jemielniak

Dariusz Jemielniak

No abstract provided.

Software Engineers Or Artists? Programmers’ Identity Choices, Dariusz Jemielniak

Dariusz Jemielniak

This paper explores how assigning software developers the identity of “engineers” metes out specific assumptions about IT projects. To this end, the paper describes an alternative metaphor of programming as art, which is commonly used by the programmers interviewed. In addition, the discussion draws conclusions from the discrepancies between the two views as well as from the proposed metaphor, explaining organizational reluctance to aesthetical vocabulary. This paper discusses occupational identity—emphasizing the identity of programmers—using qualitative research methods. As such, it enriches the literature currently available on this profession.

Sources Of Uncertainty In Project Management: A “Real Life” Account, Dominika Latusek, Dariusz Jemielniak

Dariusz Jemielniak

Although the studies of IT project management abound, they rarely present in one study the perspective of both the customers and the providers. The very relation between customers and provides has been rather rarely explored (Latusek and Jemielniak, 2007). It may be partially due to the fact that usually neither clients, nor providers, are willing to let outsiders into the details of the project. Through this paper we want to take advantage of our unique research setting in which we were allowed to interview representatives of both parties. Through presenting their stories we wish to cast light on the actual …

Recycling Copyright: Survival And Growth In The Remix Age, Michael Katz

Michael Katz

Current copyright law, both as written and as applied, is stifling the development of new content, limiting the use of creative work, and prohibiting uses which are reasonable and fair given the state of current technology. Copyright law should be amended to recognize profound change in publishing and editing created by the advent and growth of digital technology, and should allow for reference to and creative reuse and recycling of all digital media. If done correctly, the original goals of copyright - to encourage and reward the development of creative works for the betterment of society - will be served …

Business Models For Silent Processes, Hubert Oesterle

Hubert Oesterle

No abstract provided.

Action Research W Teorii Organizacji I Zarządzania, Dariusz Jemielniak, Aleksander Chrostowski

Dariusz Jemielniak

Niniejszy artykuł ma na celu zwięzłe opisanie metody Action Research w teorii organizacji i zarządzania. Poprzez przybliżenie założeń, aksjomatów, celów i his-torii AR, tekst umożliwia zrozumienie filozofii tego podejścia. AR jest pokazane jako metoda umożliwiająca połączenie dwóch pozornie rozłącznych sposobów uprawiania pracy naukowej: podejścia praktycznego, nastawionego na rozwią-zywanie realnych problemów świata (czasami uznawanego za nienaukowe i nad-miernie przyziemne) z podejściem teoretycznym, nastawionym przede wszyst-kim na tworzenie abstrakcyjnych modeli i analiz umożliwiających generalizacje (czasami uznawanym za niepraktyczne i nadmiernie oderwane od realiów). Na podstawie akademickiego i biznesowego doświadczenia autorów AR jest przedsta-wiony jako atrakcyjny, spójny sposób uprawiania pracy badawczej i konsultingu.