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Airline Quality Research: A Student's Perspective, Brent D. Bowen, Erin Bowen, Dean E. Headley, Mary Fink, Madeline S. Kuhn Mar 2017

Airline Quality Research: A Student's Perspective, Brent D. Bowen, Erin Bowen, Dean E. Headley, Mary Fink, Madeline S. Kuhn

Publications

This study examines the relationship between the Airline Quality Rating (AQR) and the Airline Passenger Survey (APS) from an undergraduate student’s perspective, as well as how conducting undergraduate research has influenced the student researcher. Operational performance of the U. S. airline industry has been monitored for the past 27 years by a quantitative model of metrics known as the Airline Quality Rating. These metrics include on - time flights, denied boardings, mishandled baggage, and customer complaints. As the nation’s most comprehensive study of airline performance and quality, the National Airline Quality Rating (http : //airlinequalityrating . com) sets an industry …


Assessing The Commercial Aviation Impact Of The Year 2000 Open Skies Agreements Between The United States And African Countries With Longstanding Flights, Tyler B. Spence, Micah Walala, Richard O. Fanjoy Jan 2015

Assessing The Commercial Aviation Impact Of The Year 2000 Open Skies Agreements Between The United States And African Countries With Longstanding Flights, Tyler B. Spence, Micah Walala, Richard O. Fanjoy

Aviation / Aeronautics / Aerospace International Research Conference

The U.S. started a comprehensive campaign towards Open Skies agreement in 1992. The major benefits of Open sky agreement are reported to include increase of passenger and cargo volume between partners. This study analyzes passenger traffic and cargo volume between six African countries that have had commercial aviation with the U.S. since 1990 to 2014, and with direct flights between them. Two of the countries have had no Open Skies agreement with the U.S., while four have had Open Skies agreement beginning in 2000. A multi linear modeling process was applied on the two categories to determine whether there is …


The Maine Airport System Plan : Summary Report, Systems Analysis & Research Corp. Nov 1977

The Maine Airport System Plan : Summary Report, Systems Analysis & Research Corp.

Maine Collection

The Maine Airport System Plan : Summary Report

Prepared for Bureau of Planning , Maine Department of Transportation by Systems Analysis & Research Corporation and Howard Needles Tammen & Bergendoff, November 1977.

Contents: Foreword / Overview / Background / Aviation in Maine / Preparation of the Plan / The Plan / Implementation of the Plan / Appendix A - Airport Needs by County / Appendix B - Airport Classifications / Appendix C - Maine's Airports by Map Code Identifier / Appendix D - Technical Supplement Table of Contents / Appendix E - Regional Planning Commissions / Appendix F - Advisory …