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Articles 1 - 30 of 56
Full-Text Articles in Organizational Behavior and Theory
Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr
Strategies To Reduce Nonconformance Of Parts In Aerospace Manufacturing, John Louis Lloyd Jr
Walden Dissertations and Doctoral Studies
The cost of nonconformance of parts can impact the aerospace industry globally, resulting in revenue loss and consumer confidence degradation. Grounded in the eight disciplines of problem solving, the purpose of this multiple case study was to explore strategies aerospace manufacturing quality managers in the United States used to implement successful change initiatives to address the nonconformance of parts. Data were collected through semistructured interviews with four aerospace quality executives and supporting company documents. Data were analyzed using methodological triangulation, coding, and thematic analysis. Four themes emerged: (a) identify and implement a specific problem-solving strategy, (b) identify and mitigate employee …
Market Structure And Quality Of Service: Investigating Oligopolies And The Quality Of Nursing Home Care In California During The Covid-19 Pandemic, Tessa Ireton
Senior Independent Study Theses
Quality-of-service outcomes in nursing homes are of great social and human importance. However, especially during the COVID-19 pandemic, consistently maintaining markets with high quality care has been a pervading issue in the American nursing home industry. Furthermore, the industry is strongly characterized by oligopolies, a market structure that literature indicates may be less compatible with quality service than competitive markets. With this paper, I aim to investigate the possible intersection of oligopolist market structures and the quality of nursing home care during the COVID-19 pandemic. I start by describing quality of care in nursing homes, particularly during the COVID-19 pandemic, …
Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis
Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis
International Journal of Applied Management and Technology
Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single-case study was to explore the strategies to influence a culture of quality and compliance. Findings identified the value of weaving quality and compliance into a unified matrix to establish a holistic approach to endowing the organizational culture with the behaviors and habits that drive quality and compliance across business unit boundaries. To treat any aspect of quality and compliance as a separate element of the culture may undermine the overall effectiveness of quality and compliance programs, leaving room for …
Relationship Between Budget And Project Success Factors In The Ghanaian Building Construction Sector, Kenneth Kwame Aggor
Relationship Between Budget And Project Success Factors In The Ghanaian Building Construction Sector, Kenneth Kwame Aggor
Walden Dissertations and Doctoral Studies
In developing countries, 60% of project management professionals appear to lack knowledge that timely completion, budget fidelity, and high quality are critical success factors for completion of construction initiatives. Based on the theories of iron triangle, accident causation, scientific management, and strategic management, the purpose of this correlational study was to examine the relationship between project budget and the independent variables of time, quality, safety, environmental impact, and site disputes in the Greater Accra Region of Ghana. One hundred and sixteen project managers, randomly selected from the population of construction professionals in the Greater Accra Region of Ghana, completed the …
Job Satisfaction, Organizational Culture, And British Nurses' Intention To Leave Employment, Brendan Edward Williams
Job Satisfaction, Organizational Culture, And British Nurses' Intention To Leave Employment, Brendan Edward Williams
Walden Dissertations and Doctoral Studies
In spite of decades of research, concerning nurse's intention to leave their employer (ITL), in 2011, 31.2% of the British nurses surveyed indicated they had formed an ITL. Grounded in reasoned action theory as developed by Ajzen and Fishbein, the purpose of the correlational study was to provide hospital managers with information regarding the relationship among nurse's job satisfaction (JS), organizational culture (OC), and ITL. The archival data from the 2011 NHS Staff Survey included responses from nurses (n = 21,257) across the British National Health Service. The Spearman's rho correlates rs (21,257) indicated relationships among nurse's job satisfaction, organizational …
Strategies To Influence A Quality And Compliance Culture, Betsy Jean Macht
Strategies To Influence A Quality And Compliance Culture, Betsy Jean Macht
Walden Dissertations and Doctoral Studies
In drug, medical, and consumer products businesses, leaders should establish strategies that ensure production of quality products and drive profitability. Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single case study was to explore the strategies used by leaders to influence a culture of quality and compliance, leading to production of saleable products, and business profitability. The conceptual framework of the theory of constraints served to guide the scope and data analysis for this study. Participants included ten individuals with a minimum of 5 years of experience at …
Employee Perception On Organizational Performance:A Structural Equation Modeling Approach, Anson R. A Quadros Mr., Giridhar B. Kamath Mr., Gopalkrishna Barkur Dr., Shiva H.C Prasad Dr.
Employee Perception On Organizational Performance:A Structural Equation Modeling Approach, Anson R. A Quadros Mr., Giridhar B. Kamath Mr., Gopalkrishna Barkur Dr., Shiva H.C Prasad Dr.
SHIVA H.C PRASAD Mr.
Organizational Performance Measurement has been gaining significant importance in recent times. Some of criteria that determine the performance of the organization are efficiency, quality, quality of work life, productivity and profitability. In order to make any performance measurement method effective it is very important to know perceptions of the employees regarding the criteria involved in the measurement. This paper focuses upon capturing the perceptions of the employees with regard to the criteria involved in the performance measurement using Structural Equation Modeling (SEM) approach. The study was carried out in a reputed Line Pipe manufacturing firm in India. The results show …
An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt
An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt
Erin Bowen
Leadership effectiveness in high-consequence industries has more than a bottom-line fiscal impact; it is linked to critical issues of human safety. Performance, productivity and overall quality of service have to be managed with focus on improvement in systemic safety while simultaneously maintaining a viable and profitable organization. This premise is specifically foremost in the leadership of airline organizations. The Airline Quality Rating has become a recognized and lauded indicator of airline performance in the United States. A valid case is presented herein to confirm that the Airline Quality Rating’s applied analytic methodology effectively provides a tool for assessing organizational leadership. …
An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt
An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt
Brent Bowen
Leadership effectiveness in high-consequence industries has more than a bottom-line fiscal impact; it is linked to critical issues of human safety. Performance, productivity and overall quality of service have to be managed with focus on improvement in systemic safety while simultaneously maintaining a viable and profitable organization. This premise is specifically foremost in the leadership of airline organizations. The Airline Quality Rating has become a recognized and lauded indicator of airline performance in the United States. A valid case is presented herein to confirm that the Airline Quality Rating’s applied analytic methodology effectively provides a tool for assessing organizational leadership. …
An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt
An Innovative Leadership Effectiveness Measure: Applied Analytic Indicators Of High-Consequence Industry Performance, Brent D. Bowen, Erin E. Bowen, Dean E. Headley, Hatice Küçükönal, Clay Wildt
Aviation Technology Faculty and Staff Publications
Leadership effectiveness in high-consequence industries has more than a bottom-line fiscal impact; it is linked to critical issues of human safety. Performance, productivity and overall quality of service have to be managed with focus on improvement in systemic safety while simultaneously maintaining a viable and profitable organization. This premise is specifically foremost in the leadership of airline organizations. The Airline Quality Rating has become a recognized and lauded indicator of airline performance in the United States. A valid case is presented herein to confirm that the Airline Quality Rating’s applied analytic methodology effectively provides a tool for assessing organizational leadership. …
Exploring The Applicability Of A Lean Six Sigma Framework For Performance Excellence To K--12 Education In New York State : A Soft Systems Approach, Thomas Daniel Buccino
Exploring The Applicability Of A Lean Six Sigma Framework For Performance Excellence To K--12 Education In New York State : A Soft Systems Approach, Thomas Daniel Buccino
Legacy Theses & Dissertations (2009 - 2024)
Based on current legislation, existing accountability systems, and organizational practice reflected by present data trends, the level of academic proficiency mandated for all students enrolled in New York State public schools by 2014 will not be achieved. Coincident with demands for higher performance, schools are experiencing unprecedented financial pressures. There is an urgent need for breakthrough change in performance associated with the public educational system. This requires a change in thinking, a change in culture, and a change in practice. As a proven transformational strategy, Six Sigma combined with Lean methods have demonstrated sustained success in achieving high levels of …
Work Organization, Technology, And Performance In Customer Service And Sales, Rosemary Batt
Work Organization, Technology, And Performance In Customer Service And Sales, Rosemary Batt
Rosemary Batt
The author analyzes the strengths and weaknesses of Total Quality Management and Self-Managed Teams, as compared to mass production approaches to service delivery, among customer service and sales workers in a large unionized regional Bell operating company. Participation in self-managed teams was associated with a statistically significant improvement in self-reported service quality and a 9.3% increase in sales per employee. When combined with new technology, teams boosted sales an additional 17.4%. These effects persisted over time. Total Quality Management, by contrast, did not affect performance. This study represents a “strong test” of the efficacy of teams because theory predicts weak …
Book Review 3 What Is Lean Six Sigma By Michael L. George, William C. Mcpeck
Book Review 3 What Is Lean Six Sigma By Michael L. George, William C. Mcpeck
William C. McPeck
This is my personal review of What is Lean Six Sigma by Michael L. George and published by McGraw-Hill in 2003.
An Immigrant's Gift: The Life Of Quality Pioneer, Joseph M. Juran - Transcript, Dr. Joseph M. Juran Collection
An Immigrant's Gift: The Life Of Quality Pioneer, Joseph M. Juran - Transcript, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
In the latter decades of the 20th Century, there occurred a silent revolution that swept across nations and effected all the peoples of the earth. This quality revolution began in the mind of a humble immigrant to the United States, Joseph M. Juran. His contributions to industry are heralded around the world, and yet his life story has remained unknown until now. An Immigrant's Gift is a compelling and inspirational portrait of a brilliant mind and a great humanist, who, in an unassuming way, had a profound impact on the international business community and our everyday lives.
Interview With Jim Stoner, Dr. Joseph M. Juran Collection
Interview With Jim Stoner, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Bob Galvin, Dr. Joseph M. Juran Collection
Interview With Bob Galvin, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Jack Germain, Dr. Joseph M. Juran Collection
Interview With Jack Germain, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Brian Scott, Dr. Joseph M. Juran Collection
Interview With Brian Scott, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With David Hutchins, Dr. Joseph M. Juran Collection
Interview With David Hutchins, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With David Luther, Dr. Joseph M. Juran Collection
Interview With David Luther, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Matthis Vermass, Dr. Joseph M. Juran Collection
Interview With Matthis Vermass, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Arturo Onnias, Dr. Joseph M. Juran Collection
Interview With Arturo Onnias, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Genichi Taguchi, Dr. Joseph M. Juran Collection
Interview With Genichi Taguchi, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Yoshinao Nakada, Dr. Joseph M. Juran Collection
Interview With Yoshinao Nakada, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Yoshio Kondo, Dr. Joseph M. Juran Collection
Interview With Yoshio Kondo, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Hajime Karatsu, Dr. Joseph M. Juran Collection
Interview With Hajime Karatsu, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Yosinori Iizuka, Dr. Joseph M. Juran Collection
Interview With Yosinori Iizuka, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Hitoshi Kume, Dr. Joseph M. Juran Collection
Interview With Hitoshi Kume, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With M. Imaizumi, Dr. Joseph M. Juran Collection
Interview With M. Imaizumi, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.
Interview With Junji Noguchi, Dr. Joseph M. Juran Collection
Interview With Junji Noguchi, Dr. Joseph M. Juran Collection
'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran
No abstract provided.