Organizational Behavior and Theory Commons^™

Boeing Co: Ethical Failures And Business Scandals, Bahia Benabbad Touirs

Journal of Global Awareness

Recent advances in technology have completely changed people’s outlook on the world. Instant access to limitless information has revamped consumer behavior and expectations from the companies they interact with; therefore, social responsibility has become a crucial talking point in the business world as customers increasingly monitor their actions. A recent study showed that 70% of consumers want to know how brands are addressing social and environmental issues, and 46% of consumers believe it plays a decisive factor in their purchasing decision process (Duan, Hofer, & Aloysius, 2021). Even though this has its effects in every industry, this paper will focus …

Leadership Behaviors, Practices, And Sytles In Mergers And Acquisitions In The U.S. Technology-Based Organizations: A Qualitative Study, Susan E. Glover

Human Resource Development Theses and Dissertations

Leaders guide and shape the success of mergers and acquisitions (M&A) to meet an organization’s goals and objectives. In this study, I explored the role of leadership during M&A and the effect of different leadership behaviors, practices, and styles (BPS) on different organizational cultures during M&A. This study explored the contribution of leadership BPS on M&A outcomes within an organization with a robust and innovative culture. I focused on the human capital investment strategies of M&A integration concerning different leadership BPS utilized to improve the success rate of M&A goals and objectives. I concentrated on technology-based organizations because they are …

The Culture & Practice Convergence: Looking For Ways Towards Sustainability, Miguel Paolo Paredes

Center for Business Research and Development

Thirty years ago, the Earth Summit gathering in Rio de Janeiro held host to world leaders, setting a blueprint for a more secure future by balancing economic growth and ecological necessity. Created for member states to cooperate in response to worldwide development issues, the United Nations Conference on Environment and Development (UNCED) sought to address these challenges and achieved a global consensus on the priorities for a new development agenda (United Nations Conference on Environment and Development (UNCED), Earth Summit, n.d.) As sustainability issues encompassed the whole of the planet, the summit provided a platform for member states to collaborate …

Safeguarding From Scrutiny: Toward A Critical Consciousness Of Organizational Culture In Humanitarian Ngos, Andrew Henck

Dissertations

Humanitarian nongovernmental organizations (HNGOs) face a moment of reckoning brought on by decades of operational complexity and conceptual tensions between self-espoused values and external pressures as social change movements like #MeToo and Black Lives Matter demand organizational accountability. Humanitarian aid is being questioned systematically as most HNGOs continue reconciling with their colonialist origin stories from the Global North. Alongside a shrinking British foreign aid budget, and mounting pressures for proving value for money, HNGOs face a record number of natural disasters, energy crises, armed conflicts, and other major emergencies to respond to across the globe.

As the British aid sector …

Times Of Uncertainties Require Embracing Leadership And Feedback, Alexander Lapshun, Gene E. Fusch

The Qualitative Report

Mid-level managers of multinational corporations often struggle to find a leadership style that helps build a high-performance organizational culture. This paper discusses the research question of what strategies some mid-level managers in a multinational corporation in Asia employ to create a high-performance organizational culture. The authors chose six mid-level managers of a multinational Fortune 500 IT corporation in Singapore to participate in this case study research blended with techniques of miniethnography. The authors looked for qualities and approaches required for leaders to build and lead their teams to high-performance standards in times of uncertainty. The study concluded that successful leaders …

Theoretical Modeling For Curious Leadership And Instrument Development And Validation For Measuring Curious Leader Capacity, Lisa M. Gick

Antioch University Full-Text Dissertations & Theses

When curious, we admit we do not know. With the contemporary workplace emerging through increased complexity, leaders are compelled to shift mindsets and practices from more traditional methods to those more in service to the uncertainty of the day. The purpose of this mixed-methods study was to generate an integrated theoretical framework for curious leadership, a validated scale for its measurement, and practical methods for engaging differently in the context and practice of leading. Drawing from the literature review of relational leadership, adaptive leadership, complexity leadership, growth mindsets, and curious behavior, and from my practice, 12 sub-constructs were identified as …

Millennial Employees In Contact Centers: Leadership Style Preferences Contribution To Job Satisfaction, Dana C. Martin Jr.

Electronic Theses and Dissertations

Millennials account for the largest generational cohort in the workforce. Their propensity for turnover is costly to organizations, not just monetary impact, but skill development and sustainability as well. This study attempted to understand if leadership and the preferred leadership style of Millennial employees contribute to job satisfaction. This mixed-methods sequential explanatory study examined how leadership and the preferred leadership style of Millennial employees, from the perspectives of Millennial employees and those who manage them, contribute to job satisfaction. The Job Satisfaction Survey (JSS) was used as the survey tool for the qualitative study (see Appendix A). A questionnaire was …

Frequent Top Leadership Transitions And Their Effect On Followers: The Moderating Roles Of Followership Characteristics And Organizational Culture, William Butler

Dissertations

Modern for-profit, large businesses are often organized as a collection of business units, with each unit having a top leader responsible for the unit’s results. While there is much literature about CEO transitions, there is scant literature about leadership transitions at an individual business unit level. Moreover, there is no literature concerning frequent leadership transitions at this level. This study developed and validated a new measure to assess employee perceptions of top leadership transition frequency. To measure employee reactions to perceived top leadership transition frequency, the EVLN scale was utilized. This study identified that employee Exit or Neglect are likely …

Thriving In A Vuca World: A Case Study Exploring Geopolitically- Focused Intelligence Teams In The Private Sector Through A Systems Theory Lens, Angela Lewis

Theses and Dissertations

For several decades, business executives have been faced with increasing complexity in the global environment, including disruptions, rapid changes, and heightened global pressures. In an effort to maintain a strategic advantage, business leaders are increasingly leveraging geopolitically-focused strategic intelligence teams to accurately and concisely synthesize large quantities of data to support high-level business decision making. However, limited research has been conducted on the organizational development of these teams, the context in which they exist, and how they can most effectively support differing and evolving decision-maker needs. As these teams have the potential to have an outsized impact on global business …

Testing The Congruence Of Espousals And Enactments Predicting Team Innovation, Rylan M. Charlton

USF Tampa Graduate Theses and Dissertations

This study employs a social identity perspective (Hogg, 2008) to test whether perceptions of both espoused and enacted values drive team innovation, and tests whether both their level and congruence determine their impact on innovation. This relationship is tested in a multilevel latent polynomial regression model (MLPM) framework (Zyphur, Zammuto, & Zhang, 2016). The study also leverages block variable procedures (e.g., Edwards & Cable, 2009) to model the combined effects of espoused and enacted values, and tests whether these combined effects mediate between leader behavior and team innovation. This represents the first test of Zohar and Hofmann’s (2012) proposition that …

The Effects Of Organizational Culture On Information Sharing Attitude, Mohammadi L. Nasrin, Cicek Isik

University of South Florida (USF) M3 Publishing

The effect of technology on businesses and organizations has made it even more important to use the information, which is used as an input in business processes, to achieve the desired organizational goals. Especially in the service sector, organizational culture becomes important as an institutional variation in the use of information in accordance with organizational purposes. With the increasing importance of teamwork, individuals' attitudes towards information sharing in working groups play a critical role in the emergence of group synergy in the IT sector. The increase in the level of task interdependency in the business processes, the increase in the …

How Leaders And Employees Experience, Make Sense Of, And Find Meaning In Humility, David Perryman

Theses & Dissertations

By just about any measure, organizations today are more dynamic, diverse, and interdependent than at any other time in history. This environment puts unprecedented pressure on the human capacity to lead. And still, we demand more from our leaders—even as employees experience rising stress levels, declining loyalty, and deteriorating trust in their employers, and organizations face historically high rates of employee turnover along with the resulting financial and emotional costs. Clinging to romanticized notions of the larger-than-life leader blinds us to the paradoxical promise of humility; namely, that a leader’s greatest strength may lie, ironically, in the ability …

The “Right” Recipes For Security Culture: A Competing Values Model Perspective, Hwee-Joo Kam, Thoma Mattson, Dan J. Kim

Management Faculty Publications

This study argues that the effect of perceived organizational culture on the formation of security-related subjective norms and the level of compliance pressure will vary based on how the employees perceive their organization’s cultural values. These perceptions reflect on the assumptions and principles that organizations use to guide their security-related behaviors. To make these arguments, we adopt the competing values model (CVM), which is a model used to understand the range of organizational values and resulting cultural archetypes.

The Relationship Between Organizational Culture And Profitability Of Small, Nonprofit, Private, Higher Education Institutions In Georgia, Walter V. Murray

Walden Dissertations and Doctoral Studies

Small, nonprofit, private, higher education institutions (SNPHEIs) are facing economic challenges that threaten their existence. This threat represents a public policy problem because 28% of all higher education in America is delivered by SNPHEIs. The purpose of this study was to investigate any correlational relationships that may exist between the organizational culture (OC) in SNPHEIs and their financial sustainability. Based on the competing values framework, a causal relationship between OC and organizational profitability within the SNPHEI was posited. In this study, both descriptive and comparative research questions were used; they focused on the OC types identified in the competing values …

Special Operations Forces Culture And Implications For Interagency Collaboration, Bradley Rhinelander

Walden Dissertations and Doctoral Studies

The Horn of Africa exemplifies maritime instability due to regional climate, environmental, economic, food, and security issues. Future global challenges require collaborative approaches between U.S. government and military organizations to span organizational boundaries and leverage the strengths and insights of diverse organizations. The purpose of this research was to examine organizational culture and identity, as manifested in organizational literature, to identify opportunities and challenges to interagency networks and collaboration in the realm of confronting wicked problems around the globe. The research questions focus on the cultural and normative elements of organizational identity as manifest in the context of organizational literature. …

“They F*Cking Own This Sh*T. They're Running It”: Are Music Fandoms Organizations?, Jacqueline Haughton

Scripps Senior Theses

Organizational Studies as a field typically focuses on organizations such as workplaces, large businesses, corporations, or governments. While organizational theorists often recognize in their definitions of organization that other forms of human groups and communities can be considered organizations, they don’t often include non-traditional organizations as examples in literature. In this thesis, I argue that music fandoms are a form of organization by examining multiple definitions, power relations, culture, influence on identity, and lasting impacts of fandom.

Understanding The Context And Social Processes That Shape Person- And Family-Centered Culture In Long-Term Care: The Pivotal Role Of Personal Support Workers, Ellen Helena Melis

Antioch University Full-Text Dissertations & Theses

This single, exemplar case study explored the context and social processes that shape person-and family-centered culture in a long-term care (LTC) home, using grounded theory and situational analysis for the data collection and analysis. Findings revealed one core dimension: needing to be heard, valued, and understood, and five key roles: personal support workers (PSWs), executive director (ED), senior leadership, nurse managers, and residents and families, which informed five dimensions, each focused on enhancing care for residents: (a) attending to residents’ daily care needs (PSWs), (b) advocating strategically (ED), (c) translating vision into programs and policies (senior leadership), (d) ensuring quality …

Group Culture In Successful Organizations, Courtney Cybert

Senior Honors Projects, 2010-2019

The purpose of this paper is to analyze the Eta Delta chapter of Beta Alpha Psi and determine whether its group culture is enhancing or diminishing its success. Daniel Coyle, in his book, The Culture Code: The Secrets of Highly Successful Groups, examined several successful organizations including the U.S. Navy’s Seal Team Six, IDEO, the San Antonio Spurs, and Google. From his observations, he classified the characteristics of successful group culture into three traits: build safety, share vulnerability, and establish purpose. Through these traits, he places an emphasis on the idea that the interaction of group members, rather than …

Employee Awareness Of Organizational Cultural And Climate Expectations, Venita M. Govan

Walden Dissertations and Doctoral Studies

Organizational culture statements are established to pronounce and promote core values for employees to live while performing roles and responsibilities. It is essential for employees to be knowledgeable of cultural expectations. When considering organizational alignment, research has indicated there is deficient linkage when analyzing applied strategies versus envisioned strategies focusing on employees’ actual lived experiences. The purpose of this phenomenological study was to survey whether the corporate health care employees’ lived experiences mirrored the stated cultural values associated with the theoretical framework concerning artifacts, espoused values, and basic assumptions. Through an online survey, this phenomenological study analyzed cultural experiences of …

Employer Strategies For Improving Employee Work-Life Balance, Vernessa Lashawn Johnson-Hoffman

Walden Dissertations and Doctoral Studies

Senior leaders who fail to implement work-life balance strategies may experience reduced profits and sustainability challenges. This single case study explored employers' strategies for improving employee work-life balance. The population for the study included 4 senior leaders of a hospice care agency in North Carolina who successfully implemented employee work-life balance strategies. Data were collected from semistructured interviews and from the review of company documents, website, and social media pages. The conceptual framework for the study was the transformational leadership theory. The trustworthiness of interpretations was supported by member checking. Four themes emerged from inductive analysis of the data: a …

The Effect Of Organizational Culture On Work-Life Balance, Elinor S. Groner

Student Publications

This study evaluates the relationship between organizational culture and work-life balance. Organizations which have policies and benefits in place generally create a stronger work-life balance for employees, but if the employees do not take advantage of the policies, then the overall balance will decrease. The study tested the relationship between cultural leadership style and the effects on work-life balance of employees. With thorough evaluation of the four cultural leadership styles, organizations were ranked on a scale with employee work life balance, as well as leadership style. Through personal interviews, a survey, and observations, these variables were tested. For my study, …

Workplace Bullying, Emotional Abuse, And Harassment In Fire Departments, John C. Griffith, Donna Roberts

Publications

Firefighters are heroes who save lives and protect property. They are highly revered in societies all around the world and perform under the most stressful of conditions. Drawing on literature from the United States (USA), this chapter reviews the culture, demographics and changing mission of the fire service as a backdrop to workplace harassment and bullying issues. The fire service has unique organizational dynamics that can lead to harassment and bullying and, at the same time, are the critical reasons for working to eliminate intentional and unintentional unfair treatment of women and minorities. Recent literature and studies show that the …

Strategies To Influence A Quality And Compliance Culture, Betsy Macht, Anne Davis

International Journal of Applied Management and Technology

Sales of defective or substandard products carry a potential risk of unintended effects on the consumer. The purpose of this single-case study was to explore the strategies to influence a culture of quality and compliance. Findings identified the value of weaving quality and compliance into a unified matrix to establish a holistic approach to endowing the organizational culture with the behaviors and habits that drive quality and compliance across business unit boundaries. To treat any aspect of quality and compliance as a separate element of the culture may undermine the overall effectiveness of quality and compliance programs, leaving room for …

Conflict Resolution Strategies Used By Civilian Small Business Managers On Military Bases, Tavarus James Dunbar

Walden Dissertations and Doctoral Studies

Unresolved conflict is responsible for at least 50% of resignations in the workplace, which negatively affects an organization's reputation and profitability. Although there has been ample research on the link between conflict resolution and leadership, there was limited research on conflict aboard military installations specifically. The purpose of this multiple case study was to explore conflict resolution strategies of civilian small business managers who work on a military installation in Southern Arizona. The theory of realistic conflict, or realistic group conflict theory, was used as the conceptual framework for this study. The data collection process involved semistructured interviews of 11 …

Organizing To Support Wounded, Ill, And Injured Marine Veterans, Thomas Allan Gorry

Walden Dissertations and Doctoral Studies

As the major combat operations in Iraq and Afghanistan fade from headline news, the effect remains a national concern for the 2.6 million post-9/11 veterans. Their hardships form the basis for this qualitative case study, which analyzed the organizational change effort at the Wounded Warrior Regiment (WWR). This organization, specifically formed by the U.S. Marine Corps, instituted the necessary programs to meet the needs of Marine wounded warriors. However, the needs of these warriors are different now, and the WWR must adapt to remain relevant. The transformative change model presented by Anderson and Anderson formed the conceptual framework for this …

An Exploratory Case Study Of How Remote Employees Experience Workplace Engagement, Aaron M. Lee

Walden Dissertations and Doctoral Studies

In the last 10 years, the number of remote workers has increased by 80%. Remote workers are more productive than their traditional in-office colleagues, cheaper to maintain for the organization because of the major decrease in overheard costs, and drastically increase organizational leaders' hiring options. The problem was that over half of the nation's disengaged employees work remotely, contributing significantly to associated annual costs of employee disengagement to businesses of upwards of $550 billion. The purpose of this exploratory case study, using a critical incident technique, was to create a taxonomy of responses to the incidents that are critical for …

Merging Cultures: Organizational Behavior, Leadership, And Differentiation In A Health System Merger, Colin G. Chesley

Electronic Theses and Dissertations

Health system mergers and acquisitions (M&As) have increased exponentially in recent years as a result of the Affordable Care Act (Brown, Werling, Walker, Burgdorfer & Shields, 2012). M&As are consummated as a way to control for interdependencies within the market, control costs and leverage debt, and negotiate better rates among health insurers (Bolman & Deal, 2013; Cooper & Finkelstein, 2010; Mirc, 2013). Regardless of the impetus for a merger, the largest predictor of the success or failure of a M&A lies within the organizational culture (Brown, et al., 2012; Cooper & Finkelstein, 2010; Kastor, 2010; Ovseiko, Melham, Fowler & Buchan, …

Rope Or Elephant’S Tail: Different Frames Of Culture, Vicki Fairbanks Taylor, Nathan Goates

Organization Management Journal

Using data from participants at a single organization, we employed a three-perspective metatheory to move toward a more comprehensive description of organizational culture and examined how differing theoretical perspectives yield convergent, complementary, or contrary findings. Survey data (n = 124) combined with the results from 19 structured interviews indicated that employees shared consensus around some cultural values, but also suggested the existence of subcultures and general ambiguity around other cultural elements. That is, from an integrative perspective, there was clarity surrounding one set of values; from a differentiation perspective, subcultures existed; and from a fragmentation perspective, there was evidence of …

Are Transformational Leaders Sustainable? The Role Of Organizational Culture, Shan Ran

Wayne State University Dissertations

As the workplace becomes increasingly stressful, leaders’ well-being, a critical determinant for follower well-being and organizational effectiveness, rises as an important research direction. Under the theoretical framework of self-regulation and conservation of resources, the current study hypothesized that transformational leadership deters leaders’ affective and cognitive resources from long-term self-growth, resulting in a detrimental effect on leaders’ eudemonic well-being. In addition, organizational culture was hypothesized to moderate the overall negative relationship between transformational behaviors and well-being of the leaders. On the one hand, mastery-approach norms would facilitate restoration of resources, so the association between transformational leadership and well-being becomes positive under …

Primary Care Nurse Practitioners And Organizational Culture, Leanne Christine Rowand

Walden Dissertations and Doctoral Studies

Nurse practitioners (NPs) were introduced to the British Columbia healthcare system 12 years ago. Integration challenges related to infrastructure and relationships between administrators and physicians continue. The purpose of this project was to understand how nurse practitioners, working in primary care roles, experience the organizational climate within their healthcare agency. Kanter's empowerment theory guided this project. Data were collected using the Nurse Practitioner Primary Care Organizational Climate Questionnaire. A total of 64 NPs relayed their degree of perceived organizational support. NPs scored highest on Autonomy and Independent Practice (Mean [M] = 3.54, Standard Deviation [SD] = 0.59). Organizational Support and …