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Business Administration, Management, and Operations

2011

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Articles 31 - 60 of 95

Full-Text Articles in Organizational Behavior and Theory

Conflict Management Education In Medicine: Considerations For Curriculum Designers, Jeffery Kaufman May 2011

Conflict Management Education In Medicine: Considerations For Curriculum Designers, Jeffery Kaufman

Online Journal for Workforce Education and Development

It is important to address conflict in the medical field for a variety of reasons ranging from reducing turnover to increasing the quality of care received by patients. One way to assist with the management of medical conflict is by teaching resolution techniques to medical personnel. There is an opportunity for conflict management curriculum to address many of the issues facing physicians, administrators, staff and patients, however, it is also necessary for those developing that curriculum to understand the nature of the environment and appropriate conflict management tools to be used in that environment as part of the design process. …


Professional Preparation Of The Ncaa Division I Athletic Director: An Occupational Framework, Jeffrey Charles Spenard May 2011

Professional Preparation Of The Ncaa Division I Athletic Director: An Occupational Framework, Jeffrey Charles Spenard

Masters Theses

The study collected occupational data from the 99 National Collegiate Athletic Association (NCAA) Division I membership institutions head athletic directors. The purpose of this study was to identify common professional preparation and occupational characteristics among NCAA Division I athletic directors. Through issuing an electronic survey, the current study identified common characteristics and themes among Division I athletic directors specifically within the socio-demographical background, educational background, professional experience and career progression, and career and job satisfaction. The study also provided demographic information about the participant’s institutional athletic department. The necessity of this study is not due directly to the current lack …


The Creative Coach: Exploring The Synergies Between Creative Problem Solving: Thinking Skills Model And Non-Directive Coaching, Trevor J. Mcalpine May 2011

The Creative Coach: Exploring The Synergies Between Creative Problem Solving: Thinking Skills Model And Non-Directive Coaching, Trevor J. Mcalpine

Creativity and Change Leadership Graduate Student Master's Projects

This project looks at the similarities and differences between the most recent version of Creative Problem Solving called Creative Problem Solving: Thinking Skills Model and the approach to coaching known as Non-Directive Coaching. Creativity practitioners are challenged to find opportunities of engaging in formal full-blown, group-based Creative Problem Solving sessions. There is a need to find other, less formal ways of helping people use their creativity. The Thinking Skills Model’s design allows it to mesh with the creative process in other content areas by making the basic concepts of Creative Problem Solving transferable to those other contexts. Non-Directive Coaching …


Competition Law And Sector Regulation In The European Energy Market After The Third Energy Package: Hierarchy And Efficiency, Michael Diathesopoulos Apr 2011

Competition Law And Sector Regulation In The European Energy Market After The Third Energy Package: Hierarchy And Efficiency, Michael Diathesopoulos

Michael Diathesopoulos

The aim of this research is to provide the basic parameters for a model for the definition of the relation between the general competition and sector specific frameworks and rules regarding the regulation of the Internal Energy Market, especially after the Third Energy Package. The research considers the recent sector specific framework in relation to a series of recent competition law cases of the Energy Market where structural remedies were applied under the commitments procedure. Essential facilities doctrine and generally competition law tools do not seem to provide a suitable framework for effectively addressing the dynamic competition concept, treating the …


Adaptive Guidance: Enhancing Self-Regulation, Knowledge, And Performance In Technology-Based Training, Bradford S. Bell, Steve W. J. Kozlowski Apr 2011

Adaptive Guidance: Enhancing Self-Regulation, Knowledge, And Performance In Technology-Based Training, Bradford S. Bell, Steve W. J. Kozlowski

Bradford S Bell

Considerable research has examined the effects of giving trainees control over their learning (Steinberg, 1977, 1989; Williams, 1993). The most consistent finding of this research has been that trainees do not make good instructional use of the control they are given. Yet, today’s technologically based training systems often provide individuals with significant control over their learning (Brown, 2001). This creates a dilemma that must be addressed if technology is going to be used to create more effective training systems. The current study extended past research that has examined the effects of providing trainees with some form of advisement or guidance …


Reactions To Skill Assessment: The Forgotten Factor In Explaining Motivation To Learn, Bradford S. Bell, J. Kevin Ford Apr 2011

Reactions To Skill Assessment: The Forgotten Factor In Explaining Motivation To Learn, Bradford S. Bell, J. Kevin Ford

Bradford S Bell

This study examined the effects of trainees’ reactions to skill assessment on their motivation to learn. A model was developed that suggests that two dimensions of trainees’ assessment reactions – distributive justice and utility – influence training motivation and overall training effectiveness. The model was tested using a sample of individuals (N = 113) enrolled in a truck driving training program. Results revealed that trainees’ who perceived higher levels of distributive justice and utility had higher motivation to learn. Training motivation was found to significantly predict several measures of training effectiveness. Trainees’ performance on the pre-training assessment and trait goal …


Distributed Learning System Design: A New Approach And An Agenda For Future Research, Bradford Bell, Steve Kozlowski Apr 2011

Distributed Learning System Design: A New Approach And An Agenda For Future Research, Bradford Bell, Steve Kozlowski

Bradford S Bell

This article presents a theoretical framework designed to guide distributed learning design, with the goal of enhancing the effectiveness of distributed learning systems. The authors begin with a review of the extant research on distributed learning design, and themes embedded in this literature are extracted and discussed to identify critical gaps that should be addressed by future work in this area. A conceptual framework that integrates instructional objectives, targeted competencies, instructional design considerations, and technological features is then developed to address the most pressing gaps in current research and practice. The rationale and logic underlying this framework is explicated. The …


Changing An Unfavorable Employment Reputation: A Longitudinal Examination, Adam M. Kanar, Christopher J. Collins, Bradford S. Bell Apr 2011

Changing An Unfavorable Employment Reputation: A Longitudinal Examination, Adam M. Kanar, Christopher J. Collins, Bradford S. Bell

Bradford S Bell

Although a favorable employment reputation plays an important role in generating a large and qualified pool of job applicants for an organization (Rynes & Cable, 2003), little research has investigated whether organizations can improve applicants’ existing unfavorable employment reputation perceptions. Results from a four-week longitudinal experiment using 222 student job seekers revealed that participants’ employment reputation perceptions improved after exposure to recruitment practices and followed diminishing returns trajectories over time. High information recruitment practices (e.g., personal communication from a recruiter) from both single and multiple sources were more effective for changing unfavorable employment reputation perceptions than repeated mere exposure to …


Informed Consent And Dual Purpose Research, Bradford S. Bell, Daniel R. Ilgen Apr 2011

Informed Consent And Dual Purpose Research, Bradford S. Bell, Daniel R. Ilgen

Bradford S Bell

The ethical treatment of human participants in psychological research is regulated by both federal guidelines and the ethical standards of the American Psychological Association (APA). Under certain circumstances, however, both APA standards and federal regulations allow for exceptions for informed consent. In spite of the possibility of exception, a number of factors have made it difficult to conduct and publish research that does not incorporate informed consent. The authors consider these factors and propose 2 approaches that may reduce reluctance to consider exceptions to informed consent under appropriate circumstances. First, journals should not rely on informed consent as the only …


Goal Orientation And Ability: Interactive Effects On Self-Efficacy, Performance, And Knowledge, Bradford S. Bell, Steve W.J. Kozlowski Apr 2011

Goal Orientation And Ability: Interactive Effects On Self-Efficacy, Performance, And Knowledge, Bradford S. Bell, Steve W.J. Kozlowski

Bradford S Bell

This study examined the direct relationship of goal orientation – and the interaction of goal orientation and cognitive ability -- with self-efficacy, performance, and knowledge in a learning context. The current paper argues that whether a particular type of goal orientation is adaptive or not adaptive depends on individuals' cognitive ability. Results indicated that the direct associations of learning and performance orientations were consistent with previous research. Learning orientation was positively related to self-efficacy, performance, and knowledge, while performance orientation was negatively related to only one outcome, performance. The interactions between goal orientation and ability also supported several hypotheses. As …


The Impact Of Task- And Team-Generic Teamwork Skills Training On Team Effectiveness, Aleksander P. J. Ellis, Bradford S. Bell, Robert E. Ployhart, John R. Hollenbeck, Daniel R. Ilgen Apr 2011

The Impact Of Task- And Team-Generic Teamwork Skills Training On Team Effectiveness, Aleksander P. J. Ellis, Bradford S. Bell, Robert E. Ployhart, John R. Hollenbeck, Daniel R. Ilgen

Bradford S Bell

This study examined the effects of training team members in three task- and teamgeneric teamwork skills: planning and task coordination, collaborative problem solving, and communication. We first examined the degree to which task- and team-generic teamwork skills training impacted team performance on a task unrelated to the content of the training program.We then examined whether the effects of task- and team-generic teamwork skills training on team performance were due to the transfer of skills directly related to planning and task coordination, collaborative problem solving, and communication. Results from 65 four-person project teams indicated that task- and team-generic teamwork skills training …


Work Groups And Teams In Organizations, Steve Kozlowski, Bradford Bell Apr 2011

Work Groups And Teams In Organizations, Steve Kozlowski, Bradford Bell

Bradford S Bell

[Excerpt] Our objective in this chapter is to provide an integrative perspective on work groups and teams in organizations, one that addresses primary foci of theory and research, highlights applied implications, and identifies key issues in need of research attention and resolution. Given the volume of existing reviews, our review is not intended to be exhaustive. Rather, it uses representative work to characterize key topics, and focuses on recent work that breaks new ground to help move theory and research forward. Although our approach risks trading breadth for depth, we believe that there is much value in taking a more …


A Typology Of Virtual Teams: Implications For Effective Leadership, Bradford S. Bell, Steve W. J. Kozlowski Apr 2011

A Typology Of Virtual Teams: Implications For Effective Leadership, Bradford S. Bell, Steve W. J. Kozlowski

Bradford S Bell

As the nature of work in today's organizations becomes more complex, dynamic, and global, there has been an increasing emphasis on far-flung, distributed, virtual teams as organizing units of work. Despite their growing prevalence, relatively little is known about this new form of work unit. The purpose of this paper is to present a theoretical framework to focus research toward understanding virtual teams and, in particular, to identify implications for effective leadership. Specifically, we focus on delineating the dimensions of a typology to characterize different types of virtual teams. First, we distinguish virtual teams from conventional teams to identify where …


A Multilevel Analysis Of The Effect Of Prompting Self-Regulation In Technology-Delivered Instruction, Traci Sitzmann, Bradford S. Bell, Kurt Kraiger, Adam M. Kanar Apr 2011

A Multilevel Analysis Of The Effect Of Prompting Self-Regulation In Technology-Delivered Instruction, Traci Sitzmann, Bradford S. Bell, Kurt Kraiger, Adam M. Kanar

Bradford S Bell

We used a within-subjects design and multilevel modeling in two studies to examine the effect of prompting self-regulation, an intervention designed to improve learning from technology-delivered instruction. The results of two studies indicate trainees who were prompted to self-regulate gradually improved their knowledge and performance over time, relative to the control condition. In addition, Study 2 demonstrated that trainees’ cognitive ability and self-efficacy moderated the effect of the prompts. Prompting self-regulation resulted in stronger learning gains over time for trainees with higher ability or higher self-efficacy. Overall, the two studies demonstrate that prompting self-regulation had a gradual, positive effect on …


[Review Of The Book The Mismanagement Of Talent: Employability And Jobs In The Knowledge Economy], Bradford S. Bell Apr 2011

[Review Of The Book The Mismanagement Of Talent: Employability And Jobs In The Knowledge Economy], Bradford S. Bell

Bradford S Bell

[Excerpt] In The Mismanagement of Talent, Brown and Hesketh argue that rooted within the dominant discourse of the "war for talent" are several core assumptions that have shaped our perspective on employability in the KBE. The most central of these is that there is a limited pool of talent capable of rising to senior managerial positions, which creates fierce competition to recruit the best and brightest. The perception of talent as a limited commodity is seen as driving organizations to diversify their talent pools and adopt more rigorous recruitment and selection tools in an effort to get the right people, …


Current Issues And Future Directions In Simulation-Based Training, Bradford S. Bell, Adam M. Kanar, Steve W. J. Kozlowski Apr 2011

Current Issues And Future Directions In Simulation-Based Training, Bradford S. Bell, Adam M. Kanar, Steve W. J. Kozlowski

Bradford S Bell

A number of emerging challenges including globalization, economic pressures, and the changing nature of work have combined to create a business environment that demands innovative, flexible training solutions. Simulations are a promising tool for creating more realistic, experiential learning environments to meet these challenges. Unfortunately, the current literature on simulation-based training paints a mixed picture as to the effectiveness of simulations as training tools, with most of the previous research focusing on the specific technologies used in simulation design and little theory- based research focusing on the instructional capabilities or learning processes underlying these technologies. This article examines the promise …


Effects Of Disability, Gender, And Level Of Supervision On Ratings Of Job Applicants, Bradford S. Bell, Katherine J. Klein Apr 2011

Effects Of Disability, Gender, And Level Of Supervision On Ratings Of Job Applicants, Bradford S. Bell, Katherine J. Klein

Bradford S Bell

Using ratings of hypothetical job applicants with and without a disability obtained from both fulltime workers (n = 88) and undergraduates (n = 98), we examined the effects of disability (paraplegia, epilepsy, clinical depression, or non-disabled), gender, and nature of the job (supervisory or non-supervisory) on five job-relevant dependent measures. Contrary to our hypothesis, applicants with a disability were rated significantly higher in activity and potency than applicants without a disability. Further, also contrary to our predictions, gender and job type did not moderate the relationship between disability and applicant ratings. Post-hoc analyses revealed a significant gender by job type …


Adaptive Guidance: Effects On Self-Regulated Learning In Technology-Based Training, Bradford S. Bell, Adam Kanar, Xiangmin Liu, Jane Forman, Mila Singh Apr 2011

Adaptive Guidance: Effects On Self-Regulated Learning In Technology-Based Training, Bradford S. Bell, Adam Kanar, Xiangmin Liu, Jane Forman, Mila Singh

Bradford S Bell

Guidance provides trainees with the information necessary to make effective use of the learner control inherent in technology-based training, but also allows them to retain a sense of control over their learning (Bell & Kozlowski, 2002). One challenge, however, is determining how much learner control, or autonomy, to build into the guidance strategy. We examined the effects of alternative forms of guidance (autonomy supportive vs. controlling) on trainees’ learning and performance, and examined trainees’ cognitive ability and motivation to learn as potential moderators of these effects. Consistent with our hypotheses, trainees receiving adaptive guidance had higher levels of knowledge and …


How Does Unfavorable Information Impact Job Seekers’ Organizational Attraction?, Adam M. Kanar, Christopher J. Collins, Bradford S. Bell Apr 2011

How Does Unfavorable Information Impact Job Seekers’ Organizational Attraction?, Adam M. Kanar, Christopher J. Collins, Bradford S. Bell

Bradford S Bell

Prior research has been inconclusive regarding the effects of unfavorable information on job search outcomes, particularly during the initial stage of job search and recruitment. In this study, we investigated the effects of unfavorable organizational information on applicant attraction using an experimental study with active university job seekers (n = 202). Exposure to unfavorable information had a substantially greater impact on applicant attraction than exposure to favorable information and the significant effect size difference persisted one week after exposure. In addition, job seekers who were exposed to unfavorable information freely recalled more overall evaluations of the organization than job seekers …


Design, Implementation, And Evaluation Of Hr Leadership Development Programs, Karina Li Ming Kuok, Bradford S. Bell Apr 2011

Design, Implementation, And Evaluation Of Hr Leadership Development Programs, Karina Li Ming Kuok, Bradford S. Bell

Bradford S Bell

Given today’s new market reality and rapid changes in the business world, companies need to select and develop high potential talent who can maneuver in a hypercompetitive market and ultimately fill its top-tier jobs. Organizations can utilize the Human Resource Leadership Development Program (HRLDP) as a tool to attract, develop and retain high potentials to fill the future HR leadership pipeline. However, an HRLDP can be controversial and tricky to implement and maintain. The goal of this report is to provide useful guidelines for those interested in designing, managing and/or evaluating the effectiveness of such programs. If carefully designed and …


Justice Expectations And Applicant Perceptions, Bradford S. Bell, Anne Marie Ryan, Darin Wiechmann Apr 2011

Justice Expectations And Applicant Perceptions, Bradford S. Bell, Anne Marie Ryan, Darin Wiechmann

Bradford S Bell

Expectations, which are beliefs about a future state of affairs, constitute a basic psychological mechanism that underlies virtually all human behavior. Although expectations serve as a central component in many theories of organizational behavior, they have received limited attention in the organizational justice literature. The goal of this paper is to introduce the concept of justice expectations and explore its implications for understanding applicant perceptions. To conceptualize justice expectations, we draw on research on expectations conducted in multiple disciplines. We discuss the three sources of expectations – direct experience, indirect influences, and other beliefs - and use this typology to …


A Multilevel Analysis Of The Effects Of Technical Interruptions On Learning And Attrition From Web-Based Instruction, Traci Sitzmann, Katherine Ely, Bradford S. Bell, Kristina Bauer Apr 2011

A Multilevel Analysis Of The Effects Of Technical Interruptions On Learning And Attrition From Web-Based Instruction, Traci Sitzmann, Katherine Ely, Bradford S. Bell, Kristina Bauer

Bradford S Bell

As training is increasingly integrated in the workplace and embedded in work technology, trainees are confronted by a variety of workplace and technological interruptions. This article presents a conceptual framework characterizing different types of interruptions and the extent to which they disrupt learning. A longitudinal design was then used to examine the effects of one form of interruption — technical difficulties — on trainees’ (N = 530) self-regulatory processes, learning, and attrition from Web-based instruction. Test scores were 1.33 points lower (out of 20) in modules where trainees encountered technical difficulties. Technical difficulties also had differential effects on attrition rates …


The Impact Of Ehr On Professional Competence In Hrm: Implications For The Development Of Hr Professionals, Bradford S. Bell, Sae-Won Lee, Sarah K. Yeung Apr 2011

The Impact Of Ehr On Professional Competence In Hrm: Implications For The Development Of Hr Professionals, Bradford S. Bell, Sae-Won Lee, Sarah K. Yeung

Bradford S Bell

Information technology has been cited as a critical driver of HR’s transition from a focus on administrative tasks to a focus on serving as a strategic business partner. This strategic role not only adds a valuable dimension to the HR function but also changes the competencies that define the success of HR professionals. Interviews were conducted with HR representatives from 19 firms to examine the linkage between electronic human resources (eHR) and the reshaping of professional competence in HRM. Based on the findings, we draw implications for the development of HR competencies and identify learning strategies that HR professionals can …


The Language Of Bias: A Linguistic Approach To Understanding Intergroup Relations, Quinetta M. Roberson, Bradford S. Bell, Shanette C. Porter Apr 2011

The Language Of Bias: A Linguistic Approach To Understanding Intergroup Relations, Quinetta M. Roberson, Bradford S. Bell, Shanette C. Porter

Bradford S Bell

[Excerpt] This chapter explores the role of language in the relationship between diversity and team performance. Specifically, we consider how a linguistic approach to social categorization may be used to study the social psychological mechanisms that underlie diversity effects. Using the results of a study examining the effects of gender, ethnicity and tenure on language abstraction, we consider the potential implications for team processes and effectiveness. In addition, we propose a revised team input-process-output model that highlights the potential effects of language on team processes. We conclude by suggesting directions for future research linking diversity, linguistic categorization and team effectiveness.


Competing Values In The Culinary Arts And Hospitality Industry: Leadership Roles And Managerial Competencies, Michael W. Riggs, Aaron W. Hughey Apr 2011

Competing Values In The Culinary Arts And Hospitality Industry: Leadership Roles And Managerial Competencies, Michael W. Riggs, Aaron W. Hughey

Counseling & Student Affairs Faculty Publications

It is important that education and training programmes align with the needs of the professions they are designed to support. The culinary arts and hospitality industry is a vocational area that needs to be examined more closely to ensure that the skills and competencies taught are those that will actually be needed when students matriculate from career preparation programmes. This study compared the self-assessed leadership roles and managerial competencies of hospitality students and hospitality management professionals in employment. Using the Competing Values Framework (CVF) as a theoretical framework, eight leadership roles and 24 managerial competencies were examined in an effort …


2011 Ijbe Front Matter, Tamra Connor Apr 2011

2011 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

  1. Editorial Board
  2. President's Letter
  3. SIEC-ISBE International


Towards An Organizational Strategic Vitality Theory: A Study Of A Public Sector Board Of Directors, Keith L. Woodman Apr 2011

Towards An Organizational Strategic Vitality Theory: A Study Of A Public Sector Board Of Directors, Keith L. Woodman

Engineering Management & Systems Engineering Theses & Dissertations

Boards of directors govern practically all organizations of significant size in the public and private sector. Improving the understanding of how boards function is critical because when boards fail, the results can be devastating. Little is understood about the functioning of boards of directors in the public sector, which accounts for a significant amount of the gross national product of the world's economy. The author observed a public sector board of directors for one year. Using the grounded theory research method to analyze the observations, he generated a theory of organizational strategic vitality that describes how a board of directors …


Thinking About Leadership By Nanerl Keohane (Featured Publication & Author Interview), Susan R. Madsen Mar 2011

Thinking About Leadership By Nanerl Keohane (Featured Publication & Author Interview), Susan R. Madsen

Susan R. Madsen

Our guest interviewer this month is Susan R. Madsen. Susan is an associate professor of management at Utah Valley University and an independent leadership and change consultant. She interviewed author Nannerl O. Keohane is the Laurance S. Rockefeller Distinguished Visiting Professor of Public Affairs and the University Center for Human Values at Princeton University and former president of Wellesley College and Duke University. She is the author of Higher Ground: Ethics and Leadership in the Modern University and Philosophy and the State in France: The Renaissance to the Enlightenment.


Knowledge Accumulation And Dissemination In Mnes: A Practice-Based Framework, Stephen Tallman, Aya S. Chacar Mar 2011

Knowledge Accumulation And Dissemination In Mnes: A Practice-Based Framework, Stephen Tallman, Aya S. Chacar

Management Faculty Publications

Much has been written on the importance of knowledge accumulation and transfer within the network firm but two questions remain. First, what are the specifics of this process, particularly for high tacit content knowledge? Second, how can firms create a sustainable competitive advantage from knowledge acquired from outside the firm? We address the first question by proposing that the mechanisms of external knowledge capture and internal knowledge transfer can best be understood and studied not at the level of networked subsidiary firms, but at the micro-organizational level of Communities of Practice (CoPs). We then offer a model of the dynamics …


Human Resource Development And 'Casualisation' In Hotels And Resorts In Eastern Australia: Getting The Best To The Customer?, Grant Cairncross, Stephen Kelly Feb 2011

Human Resource Development And 'Casualisation' In Hotels And Resorts In Eastern Australia: Getting The Best To The Customer?, Grant Cairncross, Stephen Kelly

Adjunct Professor Stephen J Kelly

This paper provides an analysis of human resource development and knowledge capital management relations practices used by hotels and resorts in 2007. The study examined the employment instruments used, methods of employee recruitment, selection, staff turnover trends, remuneration policies, attitudes to knowledge capital and the application of service quality measurement. The findings indicate that larger foreign-owned organisations have adopted more innovative approaches than smaller Australian-owned hotels and resorts, while skill shortages and generational attitude changes have driven more inventive retention strategies in both groups. It was also found that in spite of the adoption of more enlightened human resource strategies, …