Management Sciences and Quantitative Methods Commons^™

The Interplay Between Change And Project Management For Business Results, Taiwo O.O. Abraham

Theses and Dissertations

The present study investigates the potential interplay between change management and project management. The research aims to determine the causal effect between the two concepts. Data is collected from a focus group comprised of various managers. The study concludes that managers readily apply the concepts of both change management and PM when making decisions. Also, there is significant appreciation of the value of both PM and change management in the contemporary business environment. Future studies need to investigate the relevance of the change management models on PM strategies.

Nonprofit Leaders' Strategies For Succession Planning, Regenia R. Boykins

Walden Dissertations and Doctoral Studies

Many nonprofit organizations lack systematic approaches to succession planning. The absence of a strategic succession plan can limit leaders' abilities to maintain organizational sustainability and fulfill the organization's mission. The purpose of this single-case study was to explore strategies nonprofit leaders used to develop succession plans. The conceptual framework for the study was the knowledge transfer theory. Participants included 3 nonprofit leaders from an educational organization in the southeastern United States. Data were collected through semistructured interviews and analysis of internal organizational documents and publicly available data. Using an inductive content analysis, 3 themes emerged: boards of directors were critical …

A Mixed Methods Study: Evaluating The Relationship Of Project Manager Competencies And It Project Management Methodologies, Keith A. Mcdermott

Open Access Theses

Determining skillsets that are particularly important to the development of an effective project manager can be useful for a variety of applications. These applications range from the hiring of a new project manager for an organization to continued training for current employees. Past research has called upon current project managers to rate what skillsets they see as important to the cultivation of an optimal or effective project manager. Additional research has expanded this idea to determine how skillsets vary between project managers and functional managers (El-Sabaa, 2001). While this research is certainly important, skillset grouping can be further explored. This …

Identifying And Prioritizing Critical Success Factors For Fixed Base Operators In The United States: A Mixed Method Approach, Yu Wang

Open Access Dissertations

Fixed Base Operators (FBOs) are major service providers for the general aviation (GA) sector, which closely connect the public with the aviation industry. However, over the past decade, the U.S. GA industry has experienced a decline in the numbers of registered aircraft, pilots, and airports. Due to the fact that FBOs significantly contribute to the aviation industry, further research studies regarding the FBO-sector at a national level are needed. The purpose of this dissertation was to identify and prioritize the critical success factors (CSFs) that promote the success of FBO operations in the United States.

The methodology consisted of a …

A Mixed Methods Study On Choice Of Media Influence On Construction Industry Communication, Luciana De Cresce El Debs

Open Access Dissertations

This study focuses on the use of different communication media for solving problems in the construction industry. The focus of this research is on design-problems containing spatial information and are informally reported between site supervision and design professionals. Due to the fragmented nature of the construction industry, miscommunication is a well-known and common problem. Yet, this fragmented nature is necessary in order to build a complex product involving many different types of professionals. To better understand the issue, this study uses previous literature, such as those published on media richness theory, problem-solving strategy, and construction specific communications, in a three-phased …

Supporting Space Systems Design Via Systems Dependency Analysis Methodology, Cesare Guariniello

Open Access Dissertations

The increasing size and complexity of space systems and space missions pose severe challenges to space systems engineers. When complex systems and Systems-of-Systems are involved, the behavior of the whole entity is not only due to that of the individual systems involved but also to the interactions and dependencies between the systems. Dependencies can be varied and complex, and designers usually do not perform analysis of the impact of dependencies at the level of complex systems, or this analysis involves excessive computational cost, or occurs at a later stage of the design process, after designers have already set detailed requirements, …

Demand Uncertainty And Investment In The Restaurant Industry, Jayoung Sohn

Open Access Dissertations

Since the collapse of the housing market, the prolonged economic uncertainty lingering in the U.S. economy has dampened restaurant performance. Economic uncertainty affects consumer sentiment and spending, turning into demand uncertainty. Nevertheless, the highly competitive nature of the restaurant industry does not allow much room for restaurants to actively control prices, leaving most food service firms exposed to demand uncertainty. To investigate the impact of demand uncertainty in the restaurant industry, this study focused on the implications of demand uncertainty for investment.

The first essay in chapter 3 examined the impact of demand uncertainty on investment and how the impact …

Utilizing The Signaling Theory In Order To Enhance Minority Recruitment In Law Enforcement, Donald B. Terheide

Open Access Dissertations

Minority recruitment has been an emphasis for law enforcement agencies for decades. These agencies have attempted to recruit minority officers through different venues, including college visits, career fairs, advertising, high school visits, community organizations, and other avenues in an attempt to have their department more representative of the community. However, there has been a limited amount of research on the potential applicants’ perspective concerning how these recruiting efforts have persuaded them, and the messages conveyed to the applicants.

This dissertation has been written utilizing the Signaling Theory, and determining what signals are sent to minority applicants, and how they are …

Creativity In Organizations: Antecedents And Outcomes Of Individual Creativity, Goran Calic

Open Access Dissertations

In this dissertation I set out to expand our collective understanding of creativity in organizations. I accomplish this through three related studies, each organized into independent chapters of this dissertation.

The first study explores how demands of organizations, particularly strategic contradictions faced by decision makers, affect creative processes and products. In this chapter I develop the theory of paradoxical creativity, which posits that creative discovery is a function of how strategic contradictions are perceived by decision-makers. The key insight of the theory of paradoxical creativity is that strategic contradictions have independent effects on the two stages of creative discovery (generation …

Examining Law Enforcement Officer Job Satisfaction And Burnout Through The Lens Of Empowerment Theory, Bruce A. Biggs

Open Access Dissertations

This exploratory cross-sectional study examined the organizational factors that influence law enforcement officers’ perception of job stress and perception of job satisfaction. The extant literature is replete with the finding that organizational factors (job context) rather than the aspects of providing police service (job content) cause law enforcement officers the largest amount of stress and job dissatisfaction. However, the literature also shows that the exact organizational factors that wield these deleterious effects are enigmatic.

This situation is further confounded by the lack of a guiding and encompassing theoretical construct through which the myriad of organizational influences and consequences may be …

A Methodology For Cooperation Between Electric Utilities And Consumers For Microgrid Utilization Based On A Systems Engineering Approach, Franklin E. Pacheco Chiguano

Open Access Theses

In recent years, the energy market has experienced important challenges in its structure and requirements of its actors, such as the necessity for more reliable electric service, energy efficiency, environmental care practices, and the incorporation of decentralized power generation based on distributed energy resources (DER). Given this context, microgrids offer several advantages to the grid and its actors. However, few microgrid projects have been implemented, and the participation of electric utilities is lower than the expected. Hence, this research explores how electric utility - customer interactions can accommodate mutual benefits for both parties through the proposal of a Microgrid Reference …

Three Essays On Competition And Cooperation In R And D Alliances, Wonsang Ryu

Open Access Dissertations

In this dissertation, I investigate the interplay between competition and cooperation in R&D alliances. The alliance literature on this issue has emphasized that product market rivalry (i.e., market overlap) between partnering firms aggravates cooperation hazards by increasing the private benefits from opportunism. However, drawing on the multimarket competition literature, I maintain that market overlap between alliance partners can rather curb opportunism by partners because the multimarket contact between them might increase the expected costs of opportunistic behaviors by enabling broad retaliation against such behaviors across the shared markets. Based on this argument, I theorize and corroborate that the mutual forbearance …

The Relationships Between Managerial Metacognition, Total Quality Management, And A Firm's Sustainable Competitive Advantages: An Empirical Investigation Based On Structural Equation Modeling Analysis, Young Sik Cho

Theses and Dissertations - UTB/UTPA

The purpose of this study is to explore how managerial metacognition has an influence on the effective implementation of total quality management (TQM) and the creation of a firm’s sustainable competitive advantages (P) by using the lens of Resource-Based View (RBV). In particular, this study conceptualized the existing TQM framework by two sub-constructs, technical quality management (TQ) and behavioral quality management (BQ) practices, and newly proposed the sequential relationship of 'TQ→BQ→P' based on the premise of the RBV. In addition, through post-hoc analysis, this study tested the mediation effect of a firm's TQ practices on the relationship between managerial metacognition …

Can I Smile With Spirit? Towards A Process Model Associating Workplace Spirituality And Emotional Labor, Ashwini Gangadharan

Theses and Dissertations - UTB/UTPA

Workplace spirituality (WS) is a framework of organizational values embedded in the culture of the organization that promotes employees to experience a sense of meaningfulness at work, sense of connection with coworkers, congruence of organizational values with theirs' and experience transcendence through their work. This dissertation presents workplace spirituality as an organizational intervention to manage the problem of emotional labor and its dysfunctional consequences among the service employees.

The main thesis of the dissertation is that workplace spirituality will enable service employees to appraise emotional labor as a positive stressor (challenge stressor) rather than a negative stressor (hindrance stressor). The …

Does Optimism Pass On To The Employees? The Impact Of Supervisor Optimism On Employees In Small And Medium Sized Businesses, Roger S. Brown

Theses and Dissertations - UTB/UTPA

The focus of this dissertation primarily examines the optimism contagion from the supervisor to his/her employees. Though the literature has discussed different types of optimism such as dispositional optimism (Scheier & Carver, 2006; Chang, 1998; Segerstrom, 2006) and unrealistic optimism (Weinstein, 1980; McKenna, 1993; Radcliffe & Klein, 2002), this paper will focus on trait and state optimism. State optimism (which relates to particular situation) is theorized as being easily transferrable when compared to trait optimism. The level of the transfer will depend on the emotional expressivity of the supervisor. The facets of emotional expressivity are impulse strength, positive expressivity and …

Understanding Collaborative Dynamics: A Critical Review And Inductive Investigation, Amydee Mackley Fawcett

Graduate Theses and Dissertations

Collaboration has been a topic of discussion for over 20 years. Managers are consistently calling for better collaboration and researchers have argued that managing tightly coupled relationships creates a co-mingling of complementary competencies that establishes distinctive advantages for firms. Even though there have been a few exemplar companies that have been capable of truly developing these complementary competencies, few companies truly understand the dynamics of a collaborative capability. This dissertation reviews the theoretical conceptualization and operationalization of tightly coupled relationships and through an interpretive analysis, begins to provide clarity to the following questions:

* Under what conditions are tightly coupled …

Data Science In Supply Chain Management: Data-Related Influences On Demand Planning, Yao Jin

Graduate Theses and Dissertations

Data-driven decisions have become an important aspect of supply chain management. Demand planners are tasked with analyzing volumes of data that are being collected at a torrential pace from myriad sources in order to translate them into actionable business intelligence. In particular, demand volatilities and planning are vital for effective and efficient decisions. Yet, the accuracy of these metrics is dependent on the proper specification and parameterization of models and measurements. Thus, demand planners need to step away from a "black box" approach to supply chain data science. Utilizing paired weekly point-of-sale (POS) and order data collected at retail distribution …

Assessing The Impact Of Conflict-Type On Decision-Effectiveness In Top Management Teams: The Moderating Effect Of Attributions, Emotions, Conflict-Handling Behavior, And The Environment, Kevin J. Hurt

Theses and Dissertations - UTB/UTPA

Conflict is considered a multi-dimensional concept conveying both constructive and destructive overtones. Within a strategic decision-making team, conflict can have positive and negative effects, which collectively are considered `paradoxical' because they can simultaneously lead to improved group decisions along with decreased member commitment. Decision quality and commitment to the decision are a requisite of high performance; yet, some suggest that these cannot co-exist because of conflict's paradoxical effects in the decision-making process. The early consensus on conflict research suggests that one form of conflict, i.e. cognitive, yields positive effects, whereas another form of conflict, i.e. affective, yields negative results. Not …

The Impact Of Nutrition Information Delivery Methods On Restaurant Consumers' Attitudes And Behavior, Jiaqi Zhu

Open Access Theses

Zhu, Jiaqi. M.S., Purdue University, December 2013. The Impact of Nutrition Information Delivery Methods on Restaurant Consumers' Attitudes and Behavior. Major Professors: Barbara A. Almanza, Carl A. Behnke.

Obesity is a major public health threat. It not only creates challenges for those who are obese and overweight, but also brings an economic burden to the whole society. One important contributing factor for obesity is food eaten away from home, which accounts for more than 40% of American's food budget. Although chain quick-service restaurants are required by law to post calorie information on menus and menu boards, the efficacy of menu …

The Influence Of Venture Creation Stage On The Relationship Between Environmental Context And Social Network Orientation Among U.S. Minority Groups, Tammi C. Redd

Theses and Dissertations - UTB/UTPA

The percentage of minorities who have owned successful small businesses in the U.S. has been astonishingly lower than that of Mainstreams. An important underlying challenge for minority entrepreneurs is the ability to development and maintain social network connections. This research investigates the role urban and rural environments play in the new venture creation process among U.S. minority groups. Specifically, this dissertation will focus on issues relating to network scope, networking ability and strength and network relationships at different stages of the venture creation process. The environmental contexts of both the urban entrepreneur and that of the rural American entrepreneur will …

The Construct Development Of Spiritual Leadership, Emily Rachael Lean

Graduate Theses and Dissertations

Although the past decade has shown a growing interest in workplace spirituality in the leadership and organizational literature, research in the area of spiritual leadership, is still in its infancy. The goal of this study was to delineate the construct of spiritual leadership and to provide theoretical guidelines for future research. A conceptual definition of spiritual leadership is offered in addition to a list of behaviors relevant to a spiritual leader. This study was the first of its kind to take into account the knowledge and opinions of both academic and practitioner subject matter experts. Furthermore, with regard to developing …

Organizational Citizenship Behavior, Collectivism, And Job Satisfaction: Evidence From Mexico, Miguel Angel Baeza

Theses and Dissertations - UTB/UTPA

The purpose of this dissertation was to conduct a field study in a Mexican company in several Mexican regions. This study considered administrative professionals as a continuation to assess the validity of a recently developed Mexican Border OCB (MBOCB) scale by Ortiz (2000). This validation/refinement of an MBOCB scale was accomplished by comparing and contrasting results of this investigation, given the name of Mexican OCB (MOCB), with other OCB dimensions studies in other regions in order to evaluate criterion validity (e.g., convergent and discriminat) through factor loadings. Furthermore, this dissertation categorized these MOCB dimensions into more conceptualized terms utilized by …

A Qualitative Study Of The Hispanic Gender Role And Social-Cultural Factors Influencing The Attraction Process: The Recruitment Of The Latina To Meet 21st Century Labor Shortage Challenges In America, Olga Chapa

Theses and Dissertations - UTB/UTPA

Approximately one-fourth of the 303,824,640 individuals representing the labor workforce in the United States (U.S.) are part of the baby boom cohort (Toossi, 2004). Seventy eight million individuals are credited for the shifting demographics in the U.S. The largest gap in the labor force will be seen in the professional arena (Hilton, 2008). In order to proactively meet the challenge of a future labor shortage, organizations will need to focus their recruitment effort on the remaining replacement pool of qualified individuals. For a variety of reasons, the recruitment of the Hispanic as a sustainable and growing replacement pool offers many …

The Mediating Role Of Organizational Learning Between Absorptive Capacity And Performance In Companies Employing Enterprise Resource Planning Software, Edith Galy

Theses and Dissertations - UTB/UTPA

This dissertation focuses on the acquisition of information systems technology and how the acquisition of information systems (IS) can improve the performance of a firm. The central purpose of this dissertation is to contribute to the literature that explains the success of IS projects. It addresses the organizational processes that contribute to the successful implementation of IS, and explains why some organizations achieve financial returns and strategic advantages from their IS efforts while others do not.

The population in this dissertation consists of top level IS executives in the US or Canada employed in firms who have implemented enterprise resource …

Factors Affecting Learning Effectiveness In International Joint Ventures (Ijv): An Empirical Analysis Of Indian Ijvs, Sameer P. Vaidya

Theses and Dissertations - UTB/UTPA

Increasing globalization of the business environment has prompted companies to form cross-border alliances. The need to form joint ventures is evident from the increase in the number of international joint ventures (IJV) in the US as well as in other nations. Researchers are also attempting to identify relationships that foster longevity in IJVs. This study contributes to the research in the field of IJVs by examining issues relating to the learning effectiveness of IJVs. Research (Harrigan, 1985; Kogut, 1998; Beamish, 1994) has shown that there are three main approaches for joint venture formation, which are transaction cost approach, strategic behavior …

Corporate Diversification And The Effects Of Firm Characteristics On Diversification Modes: United States, European And Japanese Firm Behavior, Somkiat Mansumitrchai

Theses and Dissertations - UTB/UTPA

Many studies have examined corporate diversification (Porter, 1987; Ramanujam and Varadarajan, 1989; Markides and Williamson, 1994; Markides, 1995). A classical study of diversification transactions of 33 U.S. industrial firms during 1950–1986 by Porter (1987) provided historical background on U.S. leading firms during four decades. Porter (1987) found that U.S. large industrial firms were more active in acquisitions than other diversification modes such as joint ventures and startups. His study also shows that U.S. industrial firms divested many business units they had acquired, indicating unsuccessful diversification strategy.

I extended Porter's (1987) study to investigate the diversification behavior of the same U.S. …