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Full-Text Articles in Management Information Systems

National Digital Infrastructure And India’S Healthcare Sector: Physician’S Perspectives, Rajesh Chandwani, Saneesh Edacherian, Mukesh Sud Feb 2023

National Digital Infrastructure And India’S Healthcare Sector: Physician’S Perspectives, Rajesh Chandwani, Saneesh Edacherian, Mukesh Sud

The Qualitative Report

Patient-centric digital infrastructure can potentially enhance the efficiency of healthcare systems. However, even in developed nations, evidence suggests low adoption rates for such infrastructure and lack of support from clinicians is considered as one of the most critical hindering factors. In this study, we examine physicians' perceptions of the proposed large-scale information technology initiative in India that aims to transform the health sector and provide universal health coverage to all residents of India. We employed the information ecology lens to understand the broader changes in the healthcare system that could result from the initiative. We use focus group discussion and …


Using Role Play To Develop An Empathetic Mindset In Executive Education, Siu Loon Hoe, Tamsin Greulich-Smith Oct 2021

Using Role Play To Develop An Empathetic Mindset In Executive Education, Siu Loon Hoe, Tamsin Greulich-Smith

Research Collection School Of Computing and Information Systems

The purpose of this article is to discuss the importance of a role play activity as part of an experiential instructional strategy to develop an empathetic mindset among professionals, managers, and executives (PMEs) attending an executive education program in change management. This article provides an approach and process for management educators and facilitators of executive education programs to introduce and teach role play for the busy executives to learn about empathy. Role play is a useful teaching method that helps adult learners understand the importance of seeing things from another person’s point of view especially within a short period of …


An Exploratory Study Of Change Management In The Irish Defence Forces For Implementing New Technologies., Paul Dermot Hegarty Jan 2021

An Exploratory Study Of Change Management In The Irish Defence Forces For Implementing New Technologies., Paul Dermot Hegarty

Theses

The aim of this research is to determine if the Irish Defence Forces would benefit from the introduction of change management processes when implementing new technological systems. The extant theory has neglected to examine the application of change management processes in military organisations, a shortcoming this thesis addresses. The research draws on semistructured interviews undertaken with military and civil servant professionals from the Irish Defence Forces and the Department of Defence. Analysis of the interviews resulted in a number of new findings. The research highlighted the current deficiency in long-term funding and long-term strategic planning at the political level, and …


Change Management Over Financial Information: A Multi-Criteria Evaluation Of System Change Controls Using Desirability Functions, Angel R. Otero, Christian Sonnenberg, Ivonne Delgado-Perez Apr 2020

Change Management Over Financial Information: A Multi-Criteria Evaluation Of System Change Controls Using Desirability Functions, Angel R. Otero, Christian Sonnenberg, Ivonne Delgado-Perez

Communications of the IIMA

The increasing complexity of information technology, attacks on confidential information, and the passing of new laws and regulations have shifted the focus around internal controls in organizations. Particularly, general information technology controls related to change management (i.e., system change controls) are critical in ensuring the integrity, completeness, and reliability of financial information. The literature points to various evaluation methods for these controls to determine which ones to implement. However, these methods do not necessarily consider relevant organization constraints, preventing the inclusion of required controls or the exclusion of unnecessary controls. This paper proposes a novel approach, using Desirability Functions, for …


Comparison Of Stakeholder Management And Change Management Factors In Managing Successful Versus Unsuccessful It Projects, Ishita Viren Shah Apr 2016

Comparison Of Stakeholder Management And Change Management Factors In Managing Successful Versus Unsuccessful It Projects, Ishita Viren Shah

Open Access Theses

The purpose of this study is to conduct a meta-analysis of published case studies of projects, which are driven by information technology (IT) and are using a formal organizational change management method to manage those changes. It also identifies the common factors that influence the success or failure of a project. Change impacts people directly or indirectly and much of the research proves that people tend to resist change. The study reviews recent research and discusses the evolution of change management and current practices. The study focuses on finding the case studies published in well-known journals. It also analysis the …


Towards A Change Leadership Framework: Assessing Capabilities Within An It Service Organization, Richard Urquhart, Ian K. Allison Oct 2015

Towards A Change Leadership Framework: Assessing Capabilities Within An It Service Organization, Richard Urquhart, Ian K. Allison

Communications of the IIMA

There are many change initiatives reported today that are failing to deliver the expected results. The reasons for failure include the lack of leadership, lack of direction, no clear strategy, employee resistance and an inability to sustain changes in the long term. This paper investigates IT leaders’ capabilities and the impact their role has within the change cycle. It explores what makes a successful change leader while uncovering some of the behavioral issues that people display during change. This paper argues that by adopting the right change approach as a team collective and developing strategies for managing resistance, communication, speed …


Healthcare Information Systems: Opportunities And Challenges, Madison Ngafeeson Sep 2015

Healthcare Information Systems: Opportunities And Challenges, Madison Ngafeeson

Madison Ngafeeson

No abstract provided.


An Exploratory Study Of User Resistance In Healthcare It, Madison Ngafeeson, Vishal Midha Sep 2014

An Exploratory Study Of User Resistance In Healthcare It, Madison Ngafeeson, Vishal Midha

Journal Articles

The US healthcare system is clearly experiencing a major transition. By 2015, the healthcare sector is expected to have migrated from a paper record system to a completely electronic health record (EHR) system. The adoption and use of these systems are expected to increase legibility, reduce costs, limit medical errors and improve the overall quality of healthcare. Hence, the US government is investing $70 billion over a 10-year period to facilitate the transition to an electronic system. However, early reports show that physicians and nurses among other health professionals continue to resist the full use of the system. This paper …


An Exploratory Study Of User Resistance In Healthcare It, Madison Ngafeeson, Vishal Midha Aug 2014

An Exploratory Study Of User Resistance In Healthcare It, Madison Ngafeeson, Vishal Midha

Madison Ngafeeson

The US healthcare system is clearly experiencing a major transition. By 2015, the healthcare sector is expected to have migrated from a paper record system to a completely electronic health record (EHR) system. The adoption and use of these systems are expected to increase legibility, reduce costs, limit medical errors and improve the overall quality of healthcare. Hence, the US government is investing $70 billion over a 10-year period to facilitate the transition to an electronic system. However, early reports show that physicians and nurses among other health professionals continue to resist the full use of the system. This paper …


Healthcare Information Systems: Opportunities And Challenges, Madison Ngafeeson Jan 2014

Healthcare Information Systems: Opportunities And Challenges, Madison Ngafeeson

Book Sections/Chapters

No abstract provided.


Electronic Documentation In Residential Aged Care Facilities – A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin Garrety Dec 2012

Electronic Documentation In Residential Aged Care Facilities – A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin Garrety

Dr Ping Yu

This paper discusses the theoretical rationale for an empirical study of organisational change arising from introduction of electronic nursing documentation in residential aged care facilities. The study draws on a processual view of organisational change, which is related to the theory of complex adaptive systems. First we review existing literature on electronic nursing documentation with an organisational focus to provide a context to help outline the research aims of the present study. Then we describe a method to explore the hierarchical nature of the work environment based on the sociological theory of Institutional Ethnography. Finally we use this approach to …


Electronic Documentation In Residential Aged Care Facilities – A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin Garrety Apr 2012

Electronic Documentation In Residential Aged Care Facilities – A Review Of The Literature On Organisational Issues And Early Findings On Initial Conditions From A Case Study, Kieren Diment, Ping Yu, Karin Garrety

Karin Garrety

This paper discusses the theoretical rationale for an empirical study of organisational change arising from introduction of electronic nursing documentation in residential aged care facilities. The study draws on a processual view of organisational change, which is related to the theory of complex adaptive systems. First we review existing literature on electronic nursing documentation with an organisational focus to provide a context to help outline the research aims of the present study. Then we describe a method to explore the hierarchical nature of the work environment based on the sociological theory of Institutional Ethnography. Finally we use this approach to …