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Articles 1 - 30 of 32
Full-Text Articles in Management Information Systems
Mobile Dm Coupon Promotion In Japan: A Case Study On Response Behavior Changes In Services Consumption, Shahriar Akter
Mobile Dm Coupon Promotion In Japan: A Case Study On Response Behavior Changes In Services Consumption, Shahriar Akter
Shahriar Akter
This chapter investigates the changes in customers’ responses to mobile direct mail (DM) coupons on the shop visit probability (SVP) of a beauty parlor. Two experiments were carried out to examine the promotional effects of mobile DM coupons. The first experiment, conducted in 2004, compared mobile DM coupons with postcard DM coupons. The mobile DM coupons were found to have no effect on SVP, although positive effects were observed for postcard DM coupons. The second experiment, conducted in 2005 with three types of mobile DM coupons, compared the responses of new customers with those of repeat customers. The results varied …
Cultural And Diversity Perceptions Of It Workers Of Indian Descent, Amy Woszczynski, P. Dembla, Sherri Shade
Cultural And Diversity Perceptions Of It Workers Of Indian Descent, Amy Woszczynski, P. Dembla, Sherri Shade
Sherri Shade
No abstract provided.
The Distributed User Modeling Shell System (Dumss): A Conceptual Framework For Eliciting User Models, Thawatchai Piyawat, Monica Adya, Anthony F. Norico
The Distributed User Modeling Shell System (Dumss): A Conceptual Framework For Eliciting User Models, Thawatchai Piyawat, Monica Adya, Anthony F. Norico
Monica Adya
With the advances in communication technology, large volumes of information can transfer across continents within a fraction of a second. Nevertheless, computer users still suffer from unpleasant situations when they interact with systems and are required to adapt to systems rather than the other way round. User modeling aims to overcome this problem by enabling computer systems to interact with users according to the users’ models, i.e., goals, knowledge, and preferences of users. Although, user modeling has shown invaluable benefits, methods of capturing user information to build precise and useful user models are still in their early states. This paper …
Crisis In American Information Systems Education: Innovations To Address The Threat Of Offshoring, Kate Kaiser, Erran Carmel, Michael Gallivan, Monica Adya, Arkulgud Ramprasad, Amar Gupta
Crisis In American Information Systems Education: Innovations To Address The Threat Of Offshoring, Kate Kaiser, Erran Carmel, Michael Gallivan, Monica Adya, Arkulgud Ramprasad, Amar Gupta
Monica Adya
Our classrooms are nearly empty. The job prospects for our graduates are bleak. Offshoring is reconfiguring the American information technology industry. What are we to do? After years of unprecedented growth, demand, and skill shortages, IT faculty find themselves in a new environment. As a short- term solution, some faculty are scrambling to develop and redesign courses. This is not enough and will not sustain the fundamental shifts needed in a global economy. How can individual faculty, Information Systems departments, and schools respond to survive the rapidly changing landscape? The situation calls for innovations in academic delivery. Academics must serve …
Unpacking The Rfid Investment Decision, Byron W. Keating, Tim R. Coltman, Samuel Fosso Wamba, Valerie Baker
Unpacking The Rfid Investment Decision, Byron W. Keating, Tim R. Coltman, Samuel Fosso Wamba, Valerie Baker
Dr Byron W. Keating
Mandates aside, there are many reasons why firms decide to move forward with or delay investment in RFID technology. In this paper we use a theoretically based, easy to implement methodology to empirically derive a relative importance scale of those factors that influence the decision to invest in RFID technology. More specifically, we compare the factors that matter most and least to a sample of firms that have adopted RFID technology with a sample of firms that have yet to embrace RFID technology. The theoretical and practical implications are that both RFID adopters and non adopters are driven by the …
Hypermedia Knowledge Management For Intelligent Organizations, Robert P. Minch
Hypermedia Knowledge Management For Intelligent Organizations, Robert P. Minch
Robert P. Minch
Using a simple model consisting of individual knowledge bases, organization knowledge bases, organization actions, and environment responses, hypermedia is investigated as a technology for knowledge management in intelligent organizations. Cognitive mapping, issue-based information systems, and generalized hypertext methods are reviewed before proposing desirable features of hypermedia organization knowledge management. These desirable features include a variety of typed hypertext nodes and links, process memory, learning support, and both automated and user-directed manipulation of knowledge bases. Interactions of the knowledge bases with organization actions and environmental responses are also discussed.
Toward A Parsimonious Architecture For Intelligent Organizational Information Systems, Robert P. Minch
Toward A Parsimonious Architecture For Intelligent Organizational Information Systems, Robert P. Minch
Robert P. Minch
An architecture for intelligent organizational information systems is proposed which consists of three functions: processing, communicating, and memory--any or all of which may be performed by either humans or computers. Processing occurs on a set of communicating processors with access to memory, and is defined as having three sub-functions: sensing, interpreting, and acting. The communicating and memory functions are seen to have certain basic characteristics whether described in terms from human organization or computer organization literature. The architecture may prove a useful guide for future research which begins to consider intelligent organizational information systems with increasingly synergistic roles played by …
Research Issues Involving Hypertext In Decision Support Systems, Robert P. Minch
Research Issues Involving Hypertext In Decision Support Systems, Robert P. Minch
Robert P. Minch
The term hypertext describes a computerized system which allows the user to browse through a network of nodes, each of which is commonly a collection of text but which may be quantitative models or other entities. A review o f DSS research and applications frameworks in the literature reveals several areas where further research may be valuable in identifying the usefulness and appropriate role of hypertext in DSS. These issues involve user characteristics, decision and problem characteristics, situational and organizational factors, and technological factors. Some areas which appear to be worthy of further investigation include hypertext's support of the human …
Privacy Issues In Location-Aware Mobile Devices, Robert P. Minch
Privacy Issues In Location-Aware Mobile Devices, Robert P. Minch
Robert P. Minch
Location awareness, the ability to determine geographical position, is an emerging technology with both significant benefits and important privacy implications for users of mobile devices such as cell phones and PDAs. Location is determined either internally by a device or externally by systems and networks with which the device interacts, and the resultant location information may be stored, used, and disclosed under various conditions that are described. Thirteen specific privacy issues are enumerated and discussed as examples of the challenges we will face as these technologies and their associated products and services are deployed. Regulation by governments, standards organizations, industry …
Measuring The Effectiveness Of Hypertext In Decision Support, Robert P. Minch, Gary I. Green
Measuring The Effectiveness Of Hypertext In Decision Support, Robert P. Minch, Gary I. Green
Robert P. Minch
Hypertext is an emerging technology that has not been researched adequately, particularly in organizations that utilize decision support technologies. This paper suggests that developing a set of dependent variables to measure effectiveness of hypertext in decision support is an important first step in a program of research. A review of empirical hypertext research is presented followed by a discussion of research assessing effectiveness of decision support and related systems. The role of hypertext in organizations is conceptually linked to the three main phases of the decision making process: problem structuring, analysis, and problem resolution. A set of six classes of …
Decision Support Systems Process Tracing Using Hypermedia, Robert P. Minch
Decision Support Systems Process Tracing Using Hypermedia, Robert P. Minch
Robert P. Minch
Two main alternative approaches to analyzing decision processes--implicit input/output inference models and explicit tracing of observable decision process manifestations-are reviewed with emphasis on explicit tracing methods. An emerging technology, hypermedia, is then examined as to how it may facilitate the process tracing method of decision making analysis. Examples are presented of mappings between hypermedia computer/user interface functions (such as mouse movements and mouse clicks) and underlying decision process functions. Issues of data quality, breadth of application, and implementation cost are discussed. Hypermedia process tracing is compared with other process tracing methods, including monitoring of eye movements, verbal protocols, and non …
Cooperative Processing: An Agenda For Research, Wita Wojtkowski, Waclaw G. Wojtkowski
Cooperative Processing: An Agenda For Research, Wita Wojtkowski, Waclaw G. Wojtkowski
Wita Wojtkowski
The purpose of this paper is to explore the potential research agenda for Cooperative Processing (COP). COP is a method of processing in which communications is an integral part of the process of executing an application. Numerous innovative products that support COP are starting to appear on the market. However, as is usually the case with any new technology, many organizations have not yet implemented COP. They have embraced a "wait and see" attitude. Such a stance can be attributed to the newness of the applications operating in COP mode and to the lack of data demonstrating COP'S uses and …
The Hermeneutic Circle As A Source Of Emergent Richness In The Managerial Use Of Electronic Mail, Allen Lee, Daniele Bourcier, Xavier Fargeas
The Hermeneutic Circle As A Source Of Emergent Richness In The Managerial Use Of Electronic Mail, Allen Lee, Daniele Bourcier, Xavier Fargeas
Wita Wojtkowski
Interpreting the managerial use of e-mail as the managers themselves understand and experience it, this study uses the concept of the hermeneutic circle to provide a thick description of three ways through which richness emerges in e-mail communication.
Cv July 2009, Byron W. Keating
Case Study: The Development Of An Alternative School In Honduras, Adriane Randolph, Arjan Raven, Miriam Hanson
Case Study: The Development Of An Alternative School In Honduras, Adriane Randolph, Arjan Raven, Miriam Hanson
Adriane B. Randolph
No abstract provided.
Antecedents And Drivers Of It-Business Strategic Alignment: Empirical Validation Of A Theoretical Model, Ali Yayla, Qing Hu
Antecedents And Drivers Of It-Business Strategic Alignment: Empirical Validation Of A Theoretical Model, Ali Yayla, Qing Hu
Qing Hu
Aligning information technology (IT) strategy with business strategy has been one of the top concerns of practitioners and scholars for decades. Despite the documented positive effects of strategic alignment on organizational success, only a few organizations consider themselves in alignment. Although numerous studies exist about how to accomplish IT-business alignment, empirical studies based on strong theories have been rare in the literature. This study attempts to fulfill this gap by proposing and empirically validating a comprehensive strategic alignment model. Drawing on prior literature, we identified five antecedents of alignment; centralization, formalization, shared domain knowledge, successful IT history and relationship management. …
An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael
An Information System Design Theory For And Rfid University-Based Laboratory, S. F. Wamba, Katina Michael
Professor Katina Michael
RFID technology is defined as a wireless automatic identification and data capture (AIDC) technology and is considered as “the next big thing” in the management and “the next revolution in supply chain”. Recently, the topic has attracted the interest of the industrial community as well as the scientific community. Following this tendency, this paper applies an Information Systems Design Theory (ISDT) for an RFID-based University Laboratory. For practitioners, the paper provides some insights into the set-up and use of RFID laboratory in university settings, and at the same time, it offers a set of hypotheses that can be empirically tested.
Cv March 2009, Byron W. Keating
Learning And Forgetting In Maintenance Outsourcing, Hakan Tarakci, Sunantha Teyarachakul, Kwei Tang
Learning And Forgetting In Maintenance Outsourcing, Hakan Tarakci, Sunantha Teyarachakul, Kwei Tang
Hakan Tarakci
We study the effects of learning and forgetting on maintenance outsourcing in this paper. This is an extension of the paper by Tarakci et al. (2009), which analyzed the effects of learning on maintenance outsourcing. In our model, a manufacturer offers a short-term outsourcing contract, where payment includes a fixed value along with cost subsidization for each preventive maintenance activity, to an external contractor. The contractor schedules and performs preventive maintenance activities as well as repairs the system if there is a failure. We consider two types of learning: natural learning and learning by costly efforts. We then analyze the …
On The Problem Of Production Deadline And Maintenance Outsourcing, Sharafali Moosa, Hakan Tarakci
On The Problem Of Production Deadline And Maintenance Outsourcing, Sharafali Moosa, Hakan Tarakci
Hakan Tarakci
In this paper we consider a production-maintenance problem in which a buyer and a supplier have already entered into a contractual relationship for a firm delivery date. Our focus is on the production-related decisions of the supplier rather than the nature of the contract itself. We assume that production rate is actually constant as long as the system is up and running but randomness arises in production due to downtimes as a result of unpredictable failures (breakdowns) and scheduled preventive maintenance activities. Production maintenance is outsourced. As production output is random due to unreliable production facilities, the supplier needs to …
The Convergence In Workers’ Skill Levels Under Learning And Forgetting: The Fixed-Point-Property Approach, Sunantha Teyarachakul, Dogan Comez, Hakan Tarakci
The Convergence In Workers’ Skill Levels Under Learning And Forgetting: The Fixed-Point-Property Approach, Sunantha Teyarachakul, Dogan Comez, Hakan Tarakci
Hakan Tarakci
This paper presents a study on the convergence of workers’ skill levels under learning and forgetting in processing time in a batch-manufacturing environment. The convergence properties are examined under assumptions of an infinite horizon, a constant demand rate, and a fixed lot size. Our work extends the convergence results of Teyarachakul, Chand, and Ward (2008) beyond Globerson and Levin’s (1987) exponential forgetting function and Wright’s (1936) learning curve to more general classes of learning and forgetting functions. We also discuss why early papers other than Teyarachakul, Chand, and Ward (2008) did not find other types of long-term behaviors beyond convergence …
Detailed Online Quizzes: Facilitating Holistic, Integrated Learning Experience In Operations Management, Rahul Kale, Saurabh Gupta, Paul Fadil
Detailed Online Quizzes: Facilitating Holistic, Integrated Learning Experience In Operations Management, Rahul Kale, Saurabh Gupta, Paul Fadil
Saurabh Gupta
Curriculum research in business schools points out that operations management (OM) is one of the more challenging courses to teach. Instructors have always struggled to enhance the student learning experience in OM courses. This article illustrates the development and utilisation of detailed online quizzes in a core OM undergraduate course and demonstrates its potential to achieve higher levels of student learning by mapping the quiz questions to the Bloom's taxonomy. The authors' argue that such quizzes lead to enhanced student performance and a more fulfilling course experience. To substantiate this position, the results of a quasi-experiment which test student perceptions …
The Influence Of Culture And Demography On Classroom Participation: Integrating Technology Into The Pedagogical Paradigm, Saurabh Gupta, Paul Fadil, Rahul Kale
The Influence Of Culture And Demography On Classroom Participation: Integrating Technology Into The Pedagogical Paradigm, Saurabh Gupta, Paul Fadil, Rahul Kale
Saurabh Gupta
This paper explores how technology can overcome the negative influences of cultural and demographical differences on classroom participation. The authors propose a theoretically-based, pedagogical paradigm which illustrates how barriers erected by cultural and demographic differences in the classroom can be overcome by utilizing advanced information technology. Finally the influences of classroom participation on various learning objectives are reviewed, propositions are derived from the model, and future research directions are discussed.
Welcome To The Isa Club! Strategies For Recruiting And Retaining Women In Isa, Proceedings, A. Woszczynski, Sherri Shade
Welcome To The Isa Club! Strategies For Recruiting And Retaining Women In Isa, Proceedings, A. Woszczynski, Sherri Shade
Sherri Shade
No abstract provided.
Applying Systems Thinking To Knowledge Management Systems: The Case Of Pratt-Whitney Rocketdyne, M. Chun, K. Sohn, Priscilla Arling, N. Granados
Applying Systems Thinking To Knowledge Management Systems: The Case Of Pratt-Whitney Rocketdyne, M. Chun, K. Sohn, Priscilla Arling, N. Granados
Priscilla Arling
Note: full-text not available due to publisher restrictions. Link takes you to an external site where you can locate the article at your local library.
Principles Of On Demand Systems: Studies In Systems Oriented Architecture, Sascha Vitzthum
Principles Of On Demand Systems: Studies In Systems Oriented Architecture, Sascha Vitzthum
Sascha Vitzthum
No abstract provided.
Diversity Issues In It For Women In India, Proceedings, A. Woszczynski, P. Dembla, Sherri Shade
Diversity Issues In It For Women In India, Proceedings, A. Woszczynski, P. Dembla, Sherri Shade
Sherri Shade
No abstract provided.
How Incorporating Feedback Mechanisms In A Dss Affects Dss Evaluations, Ujwal Kayande, Arnaud De Bruyn, Gary Lilien, Arvind Rangaswamy, Gerrit Van Bruggen
How Incorporating Feedback Mechanisms In A Dss Affects Dss Evaluations, Ujwal Kayande, Arnaud De Bruyn, Gary Lilien, Arvind Rangaswamy, Gerrit Van Bruggen
Ujwal Kayande
Model-based decision support systems (DSS) improve performance in many contexts that are data-rich, uncertain, and require repetitive decisions. But such DSS are often not designed to help users understand and internalize the underlying factors driving DSS recommendations. Users then feel uncertain about DSS recommendations, leading them to possibly avoid using the system. We argue that a DSS must be designed to induce an alignment of a decision maker’s mental model with the decision model embedded in the DSS. Such an alignment requires effort from the decision maker and guidance from the DSS. We experimentally evaluate two DSS design characteristics that …
A Meta-Theory For Understanding Systems Within Socio-Technical Systems, Robert Bostrom, Saurabh Gupta, Dominic Thomas
A Meta-Theory For Understanding Systems Within Socio-Technical Systems, Robert Bostrom, Saurabh Gupta, Dominic Thomas
Saurabh Gupta
Information systems (IS) research often attempts to examine and explain how technology leads to outcomes through usage of IS. Although extensive research in this area has resulted in a significant number of theories, limited work has been done on integrating these theories. This paper presents adaptive structuration theory (AST) as a meta-theory for examining IS within an organizational context. The two main contributions of the paper are an understanding of meta-theory’s role in IS and building a case for using AST as a meta-theory to (1) provide an overarching perspective for understanding and integrating existing literature and theories, (2) provide …
Action Research In Emerging Technologies In Health Information Systems: Creating A Mobile Information Environment In A Hospital Ward, Linda Dawson, Julie Fisher, Stephen Weeding, Liza Heslop, Andrew Howard
Action Research In Emerging Technologies In Health Information Systems: Creating A Mobile Information Environment In A Hospital Ward, Linda Dawson, Julie Fisher, Stephen Weeding, Liza Heslop, Andrew Howard
Associate Professor Linda Dawson
Wireless networks, mobile devices and associated applications are key emerging technologies ideal for nomadic workers such as clinicians in hospital ward settings. These mobile information environments can potentially enhance clinicians’ use of patient management and clinical systems by providing decision support and clinical information at the bedside or point of care. Such technologies need to be critically assessed in a hospital environment for their wider potential and application for delivery of information at the point of care. This paper describes the use of action research methods in a project which analysed an existing clinical Information Communication Technology (ICT) environment in …